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Wingate by Wyndham Richmond Short Pump

2.5 star property
Art Deco hotel near Short Pump Town Center

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Photo gallery for Wingate by Wyndham Richmond Short Pump

Lobby
Indoor pool, open 6 AM to 11:00 PM, sun loungers
Pillowtop beds, in-room safe, desk, laptop workspace
Pillowtop beds, in-room safe, desk, laptop workspace
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
13991 N Gayton Rd, Richmond, VA, 23233
  • Short Pump Town Center
    ‪14 min walk‬
  • Henrico Doctors' Hospital
    ‪10 min drive‬
  • University of Richmond
    ‪14 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

  • Sleeps 4
  • 1 King Bed

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Exterior

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About the area

Richmond

Short Pump stay.Your stay at this Short Pump hotel places you within 2 miles (3 km) of Short Pump Town Center and Sheltering Arms Institute. Bowl America Short Pump and Elk's Lodge are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 14 min walk - 1.2 km
  • Henrico Doctors' Hospital - 10 min drive - 13.0 km
  • University of Richmond - 14 min drive - 16.0 km
  • Lewis Ginter Botanical Garden - 16 min drive - 18.6 km
  • Virginia Commonwealth University - 18 min drive - 25.0 km

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Chick-fil-A - ‬14 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬14 min walk
  • ‪Firebirds Wood Fired Grill - ‬16 min walk
  • ‪Panera Bread - ‬2 min drive

About this property

Wingate by Wyndham Richmond Short Pump

Art Deco hotel near Short Pump Town Center
Wingate by Wyndham Richmond Short Pump offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2200 square feet (204 square meters) and includes conference space. The business-friendly Wingate by Wyndham Richmond Short Pump also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.

This Art Deco Richmond hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 2200 sq ft of conference space
  • 204 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Wingate by Wyndham Richmond Short Pump offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Exterior

Holiday Inn Express Richmond I-64 Short Pump Area by IHG

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  • Breakfast included
  • Pet-friendly
  • Parking included
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are available for USD 15 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15 per night
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 6 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Richmond
Wingate Richmond Short Pump
Wingate Short Pump
Wingate Wyndham Richmond Short Pump
Wingate Wyndham Short Pump
Wingate Wyndham Short Pump Hotel
Wingate Wyndham Short Pump Hotel Richmond
Wyndham Richmond
Wyndham Richmond Short Pump
Wyndham Short Pump
Wingate Wyndham Richmond Short Pump Hotel
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Wingate by Wyndham Richmond Short Pump Hotel
Wingate by Wyndham Richmond Short Pump Richmond
Wingate by Wyndham Richmond Short Pump Hotel Richmond

Wingate by Wyndham Richmond Short Pump Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 986 out of 1790 reviews
Rating 8 - Good. 431 out of 1790 reviews
Rating 6 - Okay. 210 out of 1790 reviews
Rating 4 - Poor. 86 out of 1790 reviews
Rating 2 - Terrible. 77 out of 1790 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Boss

Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 2 nights in Mar 2025

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfy and had all the essentials. Comfortable bed is a must. Their were no lines at check-in. Breakfast was included. Free access to the pool and gym. The toilet seats need to be raised. They sit too low even in the accessible rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nakeda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. I will definitely be back! Thank you for being professional and courteous
Stayed 2 nights in Mar 2025

2/10 Terrible

Saul

When checking in I was not given the type of room I had reserved 2 months ago Facility said they did not have any left.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value
Stayed 2 nights in Mar 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities
Overall my stay was pleasant and I would definitely stay here again. With that being said here are some things that are pros and cons. Pros: 1. Location!!! It’s located in the short pump area, so you are super close to great shopping and lots of amazing food options. It was easy to get to and from the hotel. 2. Parking - I liked that the parking was underground, with a key access entrance to the elevators. 3. Room - I thought the bed was very comfortable. Mini fridge and microwave were nice. Room was extremely spacious. Cons: 1. At the time of my stay one elevator was down but there was no signage stating that. So, there was some waiting. 2. Room -The room didn’t have a full length mirror, the only mirror was in the bathroom. So getting ready is harder with multiple people, and you can’t see your full outfit to make sure you look ok. There is only a shower, no tub. It was fine for me but if you’re traveling with small children that may be an issue. 3. Noise - the room I was in had a very loud heating/air unit. I like noise when I sleep so it was fine for me. If you like quiet and are a light sleeper, I could see it being a nuisance. Walls are thin and the doors slam so you hear a lot of slamming doors. If your neighbors are loud you will hear them. Overall I was pleased with my stay. They offer free breakfast (I never went so I can’t say how it is). Staff were friendly. Room was clean. I don’t have any complaints that would keep me from staying again.
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

8/10 Good

Jamell

Stayed 1 night in Mar 2025

8/10 Good

Candice

Stayed 2 nights in Nov 2024

10/10 Excellent

don

Stayed 2 nights in Mar 2025

10/10 Excellent

Nelson

Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of restaurants and shops nearby.
Stayed 2 nights in Mar 2025

6/10 Okay

Tonia

Travelled with family
Liked: Room comfort
Front desk clerk was nice enough. The rooms were clean, but there was some wear and tear on the closet doors. Nice view of the pond with a fountain. However the screens on the window had tears in them and had been taped. The back of the building in the middle looked terrible. I probably won’t stay there again.
Stayed 3 nights in Mar 2025

4/10 Poor

Julie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
One elevator did not work. Everything needed painted. Very run down condition. No mirror in room.
Stayed 1 night in Mar 2025

6/10 Okay

Jamell

Travelled with family
Disliked: Amenities, property conditions & facilities
N/a
Stayed 1 night in Mar 2025

10/10 Excellent

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodation
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel especially for the price

I like this hotel for the location, price , cleanliness and amenities. The staff we interacted with were super friendly. This is our 2nd stay here. The decor is sleek and modern.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nelson

Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, good price
Stayed 1 night in Feb 2025

4/10 Poor

Nairobi, PORTSMOUTH

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel had a fire the gym smelled like smoke I wish I had chosen another hotel had I know this I would not stayed
Stayed 4 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice upgraded property
Stayed 1 night in Feb 2025