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DoubleTree by Hilton San Diego - Del Mar

3.5-star property
11915 El Camino Real, San Diego, CA 1-855-887-0424
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4.3 out of 5
Very good!
See all 23 Travelocity Reviews

"Nice people, very helpful, clean property " More

By a verified traveller on Mon 10 May 2021

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Hotel Description

3.5-star hotel near Torrey Pines Golf Course

Near the airport

A stay at this Carmel Valley hotel places you within half a mile (1 km) of Torrey Pines State Reserve and 3 miles (5 km) of Torrey Pines State Beach. Del Mar Fairgrounds and Del Mar Beach are also within 6 miles (10 km).

Renovated in 2017

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 8 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Unwind with a drink at the poolside bar and enjoy perks like a free area shuttle.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 224 guestrooms also offer free WiFi and LCD TVs with digital channels. Room service, coffee/tea makers, and free weekday newspapers are also available.

1 King Bed, Accessible, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$119* Per night/room 23 May - 24 May

Bedroom King Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds (Non-Smoking)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton San Diego - Del Mar ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton San Diego - Del Mar

Everyone (10) Couples (2) Family (9)
5 out of 5
Nice people, very helpful, clean property

Posted by on 10 May 2021

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Comment from Hotel Management

10 May 2021 by Jordan, Front Office Manager

Thanks for the high marks! It pleases us to know that you enjoyed your visit here, based on the rating and compliments you granted us. We hope to see you again quite soon.

5 out of 5
Very nice friendly staff. Beautiful hotel. Only thing I didn’t like was the breakfast menu didn’t have a lot of options. Other then that the stay was nice and smooth.

Posted by on 18 Apr. 2021

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Comment from Hotel Management

18 Apr. 2021 by Jordan, Front Office Manager

We appreciate the high marks and the insights you provided here. We plan to elevate our breakfast offerings as we continue to rebuild our operation, and look forward to welcoming you back for another great stay.

3 out of 5
Disappointed that there was no fridge in the rooms. It was frustrating that there were 4 of us in the room but the continued to only give us 2 towels. We had to ask numerous times for more towels. When we asked for more toilet paper and Kleenex they said they would have our room cleaned. They cleaned our room but never replaced the toilet paper or Kleenex, even though we put the empty Kleenex box on top of the dispenser. They took the box but never replaced it.

Posted by on 10 Apr. 2021

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Comment from Hotel Management

11 Apr. 2021 by Jordan, Front Office Manager

We're sorry to hear about these challenges you encountered during your recent visit, but we value the feedback you provided. We do plan to adjust how we stock our guest rooms to accommodate families, and will review these insights with our staff to ensure we better anticipate the needs of our guests. We hope you will join us again so we can create a more rewarding experience next time.

5 out of 5

Posted by on 6 Apr. 2021

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Comment from Hotel Management

17 Apr. 2021 by Jordan, Front Office Manager

Thanks for the high marks! We appreciate knowing that you enjoyed your stay, and hope to see you again soon.

5 out of 5
There was ample parking. I didn’t know about a $15.00 a day parking. Staff explained that they are cheaper than other hotels in the area. They also had security to make sure the vehicles weren’t messed with. I am happy with this hotel.

Posted by on 29 Mar. 2021

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Comment from Hotel Management

1 Apr. 2021 by Jordan, Front Office Manager

We're pleased to know that we exceeded expectations and communicated effectively regarding our parking practices and procedures. We do indeed maintain a low price point compared to the area average for parking at $25-35 nightly. We hope you will join us again soon. Safe travels!

1 out of 5
They double charged me and then no wants to help.will never use them again and i will tell everyone i know about it.

Posted by on 23 Mar. 2021

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Comment from Hotel Management

23 Mar. 2021 by Jordan, Front Office Manager

We're sorry to hear about this billing challenge. Our Guest Services team is always willing to examine the issue and pursue a path to Making It Right, or recommend next steps if it proves beyond their capabilities. Should you need further assistance, please do not hesitate to reach out.

4 out of 5
The area was quiet, traffic wise. But you can hear freeway noise grom the pool area. The batrheoom could stand to be renovated. The d3ian in the shower was really loud.

Posted by on 23 Jan. 2021

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Comment from Hotel Management

24 Jan. 2021 by Jordan, Front Office Manager

We appreciate this feedback. We do enjoy a location close to several major thoroughfares that allow our guests to get out and explore the Greater San Diego Area. We hope to welcome you back soon!

5 out of 5

Posted by on 16 Jan. 2021

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Comment from Hotel Management

27 Jan. 2021 by Jordan, Front Office Manager

Thank you for the high marks! We're pleased to know that you enjoyed your stay, and hope to welcome you back soon.

5 out of 5
The hotel's bathrooms was spacious and handicap friendly.

Posted by on 20 Oct. 2020

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Comment from Hotel Management

20 Oct. 2020 by DoubleTree Del Mar Management

We appreciate your feedback and thank you for sharing. Please visit us again soon! Safe travels.

4 out of 5

Posted by on 28 Aug. 2020

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Comment from Hotel Management

28 Aug. 2020 by DoubleTree Del Mar Management

Thank you for the staying with us and hope to see you return in the near future. Safe travels.

About the DoubleTree by Hilton San Diego - Del Mar

Location 11915 El Camino Real, San Diego, CA 92130

Property Features

DoubleTree by Hilton San Diego - Del Mar offers its guests an outdoor pool, a spa tub, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 5800 square feet (539 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton San Diego - Del Mar. A free area shuttle within 6 miles is available. For a fee, parking is available. A complete renovation of DoubleTree by Hilton San Diego - Del Mar was completed in December 2017. This 3.5-star San Diego hotel is smoke free.

  • 1 building
  • 224 guestrooms or units
  • 5 levels
  • 5800 sq ft of conference space
  • 539 sq m of conference space
  • Built in 1991
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Diego Intl. Airport (SAN) (30.1 km / 18.7 mi)
  • Train station: San Diego Coaster Sorrento Valley Station (6.2 km / 3.9 mi)
  • Property shuttles: Free area shuttle within 6 miles
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton San Diego - Del Mar offers 224 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Mosaic Kitchen & Bar - Overlooking the pool, this bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 30 lbs
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards
  • UnionPay
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel San Diego Mar
  • DoubleTree Hilton San Diego Mar
  • DoubleTree Hilton San Diego Mar Hotel
  • DoubleTree Hilton Mar Hotel
  • DoubleTree Hilton Mar
  • Doubletree Del Mar
  • Doubletree By Hilton Diego Del
  • DoubleTree by Hilton San Diego - Del Mar Hotel
  • DoubleTree by Hilton San Diego - Del Mar San Diego
  • DoubleTree by Hilton San Diego - Del Mar Hotel San Diego

You should know

  • Pool access available from 7:00 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.