I booked this hotel in advance, but when we arrived at 11:30 PM, they had no record of my reservation. The front desk employee, who mentioned being on their 3-week notice, offered little to no support. We weren’t the only ones with issues—guests who arrived before us had key cards that didn’t even work.
When we finally got into our room, the door hinge was wobbly and didn’t feel secure. Within minutes, we saw a homeless person trying to enter the property and even witnessed a prostitute walking out of one of the rooms. The room itself smelled awful, and the bathroom looked like a “clean version” of something out of the Saw movies. Every time a neighbor flushed their toilet, a vomit-like odor came through our vents.
I was there with my wife and kids, and I felt genuinely unsafe. This place was absolutely not family-friendly, not clean, and not welcoming.
To make things worse, not only was my reservation not found, but I was also charged twice. We left by midnight—30 minutes after arriving—and will never be returning.