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"Beautiful, large and clean resort; great for conferences and events. " More

By a verified traveller on Mon 22 May 2023

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Hotel Description

Family-friendly stay near Fashion Valley Mall

City center stay

Your stay at this Mission Valley hotel places you within 3 miles (5 km) of University of San Diego and Hotel Circle. Also, Fashion Valley Mall is within half a mile (1 km) and Mission Valley Mall is within 2 miles (3 km).

Onsite dining, 2 outdoor pools

This hotel features 2 restaurants, 2 outdoor pools, and a spa tub. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the gym and perks like free WiFi and a free shopping center shuttle.

Standard Room, 1 King Bed (Happy Camper)

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $271* Per night/room 30 Mar. - 31 Mar.

Classic Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Trendy)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Marco Polo)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible (Marco Polo)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Town and Country San Diego ratings based on 28 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Town and Country San Diego

Everyone (14) Couples (2) Family (7)
5 out of 5

Posted by on 31 Oct. 2023

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Comment from Hotel Management

21 Nov. 2023 by Reuben Medina

Dear German,We are delighted to hear that you enjoyed your recent stay with us at the Town and Country Resort. It was a pleasure to have you as our guest and we appreciate you taking time to leave this review. We look forward to welcoming you back the next time you’re in San Diego.Kind regards,Reuben MedinaDirector of Operations

5 out of 5

Posted by on 15 Jul. 2023

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Comment from Hotel Management

4 Aug. 2023 by Reuben Medina

Dear dema,We are delighted to hear that you enjoyed you recent stay with us at the Town and Country Resort. It was a pleasure to have you as our guest and we appreciate you taking time to leave this review. We look forward to welcoming you back the next time you’re in San Diego.Warm regards,Reuben MedinaDirector of Operations

5 out of 5

Posted by on 11 Jul. 2023

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Comment from Hotel Management

31 Jul. 2023 by Reuben Medina

Dear Alan,We are thrilled to hear that your recent stay with us at the Town and Country Resort was 5-star. Thank you for taking the time to leave this review of your visit. We enjoyed having you with us and we look forward to welcoming you back again soon.Best regards,Reuben MedinaDirector of Operations

2 out of 5

Posted by on 15 Jun. 2023

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Comment from Hotel Management

19 Jun. 2023 by Reuben Medina

Dear Jose Francisco,Thank you for the review of your recent stay with us. We regret that your visit was anything less than extraordinary, and would like to sincerely apologize for the issues you encountered. Without specific feedback, it is hard to address your individual concerns, but we hope you can view this as an isolated experience and allow us another opportunity to provide you with a better stay in the future.Sincerely,Reuben MedinaDirector of Operations

5 out of 5
Beautiful, large and clean resort; great for conferences and events.

Posted by on 22 May 2023

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Comment from Hotel Management

23 May 2023 by Reuben Medina

Dear Rodney,Wonderful to have you with us at the Town and Country Resort. Thank you for taking time to leave this review. We enjoyed having you as our guest. We look forward to welcoming you back the next time you’re in San Diego.Warmest regards,Reuben MedinaDirector of Operations

5 out of 5
Tv wasn’t not functioning but overall great

Posted by on 23 Apr. 2023

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Comment from Hotel Management

24 Apr. 2023 by Reuben Medina

Dear robert,We are happy to hear that you enjoyed your recent stay with us at the Town and Country Resort. It was our pleasure to have you as our guest. Thank you for taking time to leave this review of your visit. We look forward to welcoming you back again soon.Warm regards,Reuben MedinaDirector of Operations

4 out of 5

Posted by , from Chino Hills on 10 Apr. 2023

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Comment from Hotel Management

1 May 2023 by Reuben Medina

Dear Teresa,We are pleased to hear that you enjoyed your recent visit with us at the Town and Country Resort. It was our pleasure to have you as our guest. Thank you for taking time to leave this review of your visit. We look forward to welcoming you back again soon.Warm regards,Reuben MedinaDirector of Operations

1 out of 5

Posted by on 5 Dec. 2022

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Comment from Hotel Management

6 Mar. 2023 by Reuben Medina

Dear Jeremy,Thank you for your stay with us. We are dedicated to providing a positive overall experience for each of our guests and we sincerely apologize that wasn’t the case for you. Without specific feedback, it is hard to address your individual concerns, but we hope you can view this as an isolated experience and allow us another opportunity to exceed your expectations in the future.Sincerely,Reuben MedinaDirector of Operations

4 out of 5
The front desk staff was excellent. The room seemed clean but had a funny smell to it. Otherwise, it was great.

Posted by on 19 Nov. 2022

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Comment from Hotel Management

21 Nov. 2022 by Reuben Medina

Dear JANET L,We are happy to hear that you enjoyed your stay with us at the Town and Country Resort. Thank you for taking time to leave this review of your visit. We enjoyed having you as our guest. Please come back and visit again soon.Best regards,Reuben MedinaDirector of Operations

2 out of 5

Posted by , from JACKSON on 17 Jul. 2022

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Comment from Hotel Management

17 Oct. 2022 by Reuben Medina

Dear Brooke,Thank you for the feedback of your recent stay with us. We regret that your visit was anything less than extraordinary, and would like to sincerely apologize for the issues you experienced. We appreciate you providing this information, so we can work to make improvements. We hope that you'll return and give us another opportunity to provide you with a better stay in the future.Sincerely,Reuben MedinaDirector of Operations

About the Town and Country San Diego

Location 500 Hotel Circle North, San Diego, CA 92108

Property Features

Town and Country San Diego offers its guests 2 outdoor swimming pools, a waterslide, a spa tub, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and 25 meeting rooms are available. Event space at this hotel measures 200000 square feet (18580 square meters) and includes a conference center. A children's pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Town and Country San Diego. An area shuttle within 3 mi is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this San Diego hotel.

  • 704 guestrooms or units
  • 10 levels
  • 8 buildings
  • 2 dining venues
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Built in 1953
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Old Town Transit Center (3.6 km / 2.3 mi)
  • Metro station: Fashion Valley Transit Center Station (0.7 km / 0.4 mi)
  • Property shuttles: Free shopping center shuttle; area shuttle within 3 mi available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Town and Country San Diego offers 704 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

The Market - Overlooking the pool, this café specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Charlies - Overlooking the garden, this sports bar specializes in barbecue and serves lunch and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Dog breed restrictions apply at this property. Restricted breeds include but are not limited to: Rottweiler, Doberman Pincher, Chow, Akita and Pit Bull.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Contactless check-out is available.

  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 17
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22.50 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10–20 per person
  • Self parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Town & Country Resort
  • Town Country Resort
  • Town Country Resort San Diego
  • Town Country San Diego
  • Town And Country Hotel San Diego
  • Town Country San Diego Hotel
  • Town Country Resort Convention Center
  • Town Country San Diego Resort
  • Town Country San Diego
  • Town San Diego San Diego
  • Town and Country San Diego Hotel
  • Town and Country San Diego San Diego
  • Town and Country San Diego Hotel San Diego

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.