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Town and Country San Diego

3.5-star property
500 Hotel Circle North, San Diego, CA 1-855-887-0424
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3.5 out of 5
See all 51 Travelocity Reviews

"Entire hotel is under construction and creates some chaos. It took over an hour to check in at nearly 4pm on a Saturday. " More

By a verified traveller on Sun 16 Feb 2020

Points Of Interest

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Hotel Description

3.5-star golf hotel near Hotel Circle

City center stay

Within a 15-minute walk of this Mission Valley hotel, you'll find Hotel Circle and Fashion Valley Mall. Mission Valley Mall and University of San Diego are also within 3 miles (5 km).

Multiple dining options

This traditional hotel includes 2 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the 25 conference rooms, as well as the business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like a free shopping center shuttle.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 704 guestrooms offer free WiFi and room service. Coffee/tea makers, free newspapers, and free local calls are also available.

Room, 2 Queen Beds (Trendy)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$173* Per night/room 10 Aug. - 11 Aug.

Classic Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Marco Polo)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Marco Polo)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Snazzy)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Town and Country San Diego ratings based on 51 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Town and Country San Diego

Everyone (33) Couples (3) Family (12)
2 out of 5

Posted by on 14 Jul. 2020

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Comment from Hotel Management

20 Jul. 2020 by Reuben

Hi Traveler, Thank you for your review of your recent stay with us. We take these reviews seriously and if there is anything we can do to improve upon, please don't hesitate to let us know. Warm Regards, Reuben Medina, Director of Operations

3 out of 5

Posted by on 14 Jul. 2020

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Comment from Hotel Management

20 Jul. 2020 by Reuben

Hi Traveler, Thank you for your review of your recent stay with us. We take these reviews seriously and if there is anything we can do to improve upon, please don't hesitate to let us know. Warm Regards, Reuben Medina, Director of Operations

3 out of 5
Entire hotel is under construction and creates some chaos. It took over an hour to check in at nearly 4pm on a Saturday.

Posted by on 16 Feb. 2020

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Comment from Hotel Management

19 Feb. 2020 by Reuben

Dear Traveler, Thank you for reviewing your recent stay with us. We would like to apologize if the current renovations hindered your visit in any way. We are very excited for all of the positive changes these will bring to us and to our guests, and we hope to have you back to experience these changes with us. Warm Regards, Reuben Medina

4 out of 5

Posted by on 30 Dec. 2019

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Comment from Hotel Management

31 Dec. 2019 by Reuben

Dear Traveler, Thank you for reviewing your recent stay at Town and Country San Diego! We are delighted to see that you enjoyed your visit, and we look forward to having you back with us soon :) Warm Regards, Reuben Medina

4 out of 5
Had a nice stay at this hotel the only problem was they are doing some major construction and remodeling so it made it a little challenging to get around - otherwise we enjoyed our stay.

Posted by on 30 Nov. 2019

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Comment from Hotel Management

2 Dec. 2019 by Reuben

Dear Traveler, Thank you for reviewing your recent stay at Town and Country San Diego! We are delighted to see that you enjoyed your visit. As you mentioned, we are currently undergoing renovations. We are very excited for all of the positive changes these will bring to us and to our guests, and we look forward to having you back with us soon :) Warm Regards, Reuben Medina

4 out of 5

Posted by on 29 Nov. 2019

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Comment from Hotel Management

2 Dec. 2019 by Reuben

Dear Traveler, Thank you for reviewing your recent stay at Town and Country San Diego! We are delighted to see that you enjoyed your visit, and we look forward to having you back with us soon :) Warm Regards, Reuben Medina

1 out of 5
Loud construction going on . No parking for guests.

Posted by on 24 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by Reuben

Dear Traveler, Thank you for reviewing your recent stay with us. We are sad to see that your visit was anything less than extraordinary, and would like to apologize for any issues with parking. As you mentioned, we are currently undergoing renovations. We are very excited for all of the positive changes these will bring to us and to our guests, and we do hope you will be back to experience these changes with us. Warm Regards, Reuben Medina

3 out of 5
I was surprised to see that my room door led straight out to the public

Posted by on 14 Nov. 2019

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Comment from Hotel Management

15 Nov. 2019 by Reuben

Dear NJ, Thank you for reviewing your recent stay with us. All of our rooms our within our property, so I'm afraid I don't quite understand what you mean. Despite this, we do hope that you enjoyed your visit, and we look forward to having you back with us :) Warm Regards, Reuben Medina

4 out of 5

Posted by on 27 Oct. 2019

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Comment from Hotel Management

30 Oct. 2019 by Reuben

Dear Traveler, Thank you for reviewing your recent stay at Town and Country San Diego! We are delighted to see that you enjoyed your visit, and we look forward to having you back with us soon :) Warm Regards, Reuben Medina

1 out of 5
Booked through Travelocity which did not disclose the hotel was under renovation and the swimming pool had been removed. Hotel customer service informed me they could not help me due to me booking through a third party to with I spent 3 hours on the phone being disconnected several times with Travelocity's over seas customer service which did absolutely nothing for me. Safe to say I will not be using Travelocity again

Posted by on 16 Oct. 2019

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Comment from Hotel Management

21 Nov. 2019 by Reuben

Dear Traveler, Thank you for reviewing your recent experience with us. We would like to apologize for any issues your had through your booking site, and we hope that this does not reflect your thoughts on our property. As you mentioned, we are currently undergoing renovations. We are very excited for all of the positive changes these will bring to us and to our guests, and we hope you will be back to experience these changes with us. Warm Regards, Reuben Medina

About the Town and Country San Diego

Location 500 Hotel Circle North, San Diego, CA 92108

Property Features

Town and Country San Diego offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 200000 square feet (18580 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Town and Country San Diego. An area shuttle within 3 mi is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star San Diego hotel.

  • 704 guestrooms or units
  • 10 levels
  • 8 buildings
  • 2 dining venues
  • 200000 sq ft of conference space
  • 18580 sq m of conference space
  • Built in 1953
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: San Diego Intl. Airport (SAN) (11 km / 6.8 mi)
  • Train station: San Diego-Old Town Transit Center (3.6 km / 2.2 mi)
  • Metro station: Fashion Valley Transit Center Station (0.7 km / 0.4 mi)
  • Property shuttles: Free shopping center shuttle; area shuttle within 3 mi available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

Town and Country San Diego offers 704 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

The Market - Overlooking the pool, this café specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Charlies - Overlooking the garden, this sports bar specializes in barbecue and serves lunch and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Please note: The lobby is temporarily relocated within the property's convention center until further notice.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 30 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 22.50 per accommodation, per night

The resort fee includes:

  • Pool access
  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Self parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Town & Country Resort
  • Town Country Resort
  • Town Country Resort San Diego
  • Town Country San Diego
  • Town And Country Hotel San Diego
  • Town Country San Diego Hotel
  • Town Country Resort Convention Center
  • Town Country San Diego Resort
  • Town Country San Diego
  • Town San Diego San Diego
  • Town and Country San Diego Hotel
  • Town and Country San Diego San Diego
  • Town and Country San Diego Hotel San Diego

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.