When we arrived to check in, the Reception was unattended. Over the next 40 mins, we went to the Bar Staff for help twice! Finally, we could check in - firstly, I was given someone else's registration to sign! That corrected, we found the room had a double bed, ok, my daughter and I could share, but the room was SO tiny, the bed was against the wall! The room was well stocked and clean. We were woken just after 7am by the cleaner! After asking why she thought we had asked for the room to be cleaned, we were told we had handed in our keys - it was pointed out, they were NOT our keys!