Aparthotel

Mantra Parramatta

4.5 star property
4.5-star luxury aparthotel in Parramatta

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Photo gallery for Mantra Parramatta

Property amenity
Spa
Bar (on property)
Balcony
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Dryer
  • Hot tub
  • Kitchen
  • Pool
  • Parking available

Explore the area

View in a map
Cnr Parkes St And Valentine Av, Parramatta, NSW, 2150
  • Westfield Parramatta Shopping Centre
    ‪5 min walk‬
  • Rosehill Gardens Racecourse
    ‪2 min drive‬
  • Westmead Hospital
    ‪4 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪21 min drive‬

Room options

Studio (Weekly Housekeeping)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Comfort Suite

  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

1 Bedroom Executive Spa Apartment (Weekly Housekeeping)

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Executive Spa Studio (Weekly Housekeeping)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Comfort Suite (Weekly Housekeeping)

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

One Bedroom Apartment - Weekly Housekeeping

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

1 Bedroom Apartment

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

1 Bedroom Executive Spa Apartment

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Executive Spa Studio

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Sydney

Central Sydney getaway .Within a 15-minute walk of this Parramatta aparthotel, you'll find Westfield Parramatta Shopping Centre and Parramatta Park. Riverside Theatres and CommBank Stadium are also within 2 miles (3 km).

What's nearby

  • Westfield Parramatta Shopping Centre - 5 min walk - 0.5 km
  • CommBank Stadium - 19 min walk - 1.6 km
  • Rosehill Gardens Racecourse - 2 min drive - 1.6 km
  • Westmead Hospital - 4 min drive - 3.1 km
  • Accor Stadium - 7 min drive - 7.3 km

Getting around

  • Parramatta Station - 5 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 36 min drive

Restaurants

  • ‪Commercial Hotel - ‬3 min walk
  • ‪PJ Gallagher's Irish Pub - ‬3 min walk
  • ‪Chatkazz - ‬6 min walk
  • ‪Circa Espresso - ‬3 min walk
  • ‪A2B Sweets & Restaurant - Sydney - ‬4 min walk

About this property

Mantra Parramatta

4.5-star luxury aparthotel in Parramatta
As a guest of Mantra Parramatta, you'll find an outdoor pool, a hot tub, a sauna, and a fitness center. WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this aparthotel measures 2336 square feet (217 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the luxury Mantra Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney aparthotel is smoke free.

  • 231 guestrooms or units
  • 16 levels
  • 2 buildings
  • Meeting rooms
  • 2336 sq ft of conference space
  • 217 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
Mantra Parramatta offers 231 accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sydney aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Italian, Spanish

Similar properties

Property amenities

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 26 per person

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • 2,336 square feet of conference space
  • Business center
  • Desk
  • Desk chair
  • Meeting rooms

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (32 inch wide door)
  • Grab bar near toilet (32 inches high)
  • Low-height counter and sink (32 inches high)
  • Raised toilet seat (32 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe at front desk

Location highlights

  • In a business district
  • In an entertainment district
  • In the city center
  • Near a train station

Things to do

  • Gym
  • Golfing nearby
  • Rafting nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 16 floors
  • 2 buildings
  • 231 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 26 per person
  • Covered self parking fee: AUD 25 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 2150

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mantra Apartment Parramatta
Mantra Parramatta
Parramatta Mantra
Mantra Hotel Parramatta
Mantra Parramatta Hotel Parramatta
Mantra Parramatta Apartment
Mantra Parramatta Aparthotel
Mantra Parramatta Parramatta
Mantra Parramatta Aparthotel Parramatta

Mantra Parramatta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 966 out of 2375 reviews
Rating 8 - Good. 897 out of 2375 reviews
Rating 6 - Okay. 302 out of 2375 reviews
Rating 4 - Poor. 130 out of 2375 reviews
Rating 2 - Terrible. 80 out of 2375 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a large room with a big comfortable bed.
Stayed 1 night in Jan 2025

8/10 Good

Philip

Business traveller
Liked: Cleanliness, amenities
Property was ideal location for business visit to Parramatta Square.
Stayed 3 nights in Apr 2025

6/10 Okay

Samantha

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Janelle

Travelled with group
Disliked: Room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing and very friendly
Stayed 1 night in Apr 2025

6/10 Okay

Suzanne

Travelled with family

Needing some TLC

Friendly staff member during check-in. Plenty of available parking. Broken tiles in bathroom - around the bathtub. Exposed wires in lamp (that was already plugged in & turned on before we had entered the room) that had a red warning label stating that it was dangerous and not to use it. Bathroom grout needs to be cleaned more thoroughly. Bed was comfortable.
Stayed 1 night in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Easy walking distance to train, Westfield shops plus multitude of restaurants up Church st Parramatta. Easy car parking underneath with card access to your room floor. Restaurant on site but easy walk for a stretch of the legs to shops and restaurants
Stayed 1 night in Apr 2025

6/10 Okay

katherine

Disliked: Cleanliness
Room was old and dirty. House keeping woke us up at 8 to clean the room. Bed was uncomfortable and the air conditioner next door was load
Stayed 1 night in Apr 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, property conditions & facilities
Friendly staff, a great stay overall.
Stayed 1 night in Apr 2025

6/10 Okay

Mina

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The property reception was helpful. Few issues with the room were reported but nothing done. Rooms not cleaned well. There is dirt in the corners which appears to have never been cleaned. Hob nob broken. Wardrobe handle broken. Room quite shabby. The owners need to do a revamp of the rooms. Carpets are filthy. But property is in a great position and staff really nice. Not bad for price.
Stayed 17 nights in Mar 2025

6/10 Okay

Jehan

Business traveller
Hallway carpets are dirty and worn-out. I have requested a half hour late check out refused profoundly has no co consideration or little consideration for customer request. Will not stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend & will definitely stay here again!! Communication with the hotel was excellent when trying to arrange parking, it is very close (250m) to Parramatta train station so made getting to Qudos arena very convenient and the room was above expectations. We stayed in the spa apartment and found it to be a very large room & bathroom which was excellent given how small Sydney hotel rooms normally are!! Bed was comfortable & road noise etc wasn’t too bad (although we were on level7) Overall excellent hotel experience
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything, but daily service included in four night bookings would have meant five stars from us.
Stayed 4 nights in Mar 2025

6/10 Okay

Sonya

Business traveller
Disliked: Cleanliness
Old hotel with dated furnishings. Room was a bit dusty and bathroom felt like it was well over due a remodel.
Stayed 1 night in Feb 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were courteous and helpful, the room adequste got our purposes. Four minuses - small towels, kettle didn't reach boiling point, shower design (accessible room) meant wet bathroom floor, and food in breakfast buffet was luke warm.
Stayed 1 night in Mar 2025

4/10 Poor

Jaye

Stayed 1 night in Mar 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities
Only a few minutes walk to train station for easy access to concert at Homebush bay and a few minutes walk to shopping centre and dining precinct
Stayed 1 night in Mar 2025

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the Mantra Parramatta was very pleasant. The bed was comfy and our room was super clean. The breakfast buffet was excellent with bacon, hashbrowns, and scrambled eggs available everyday. There was also a different cooked vegetable each day (we got to have mushrooms, tomato, and baked beans). There were many other food options available everyday at breakfast including a range of fruit, breads, cereals, and sweets. The housekeeping, kitchen, and reception staff were all very friendly. The pool and spa were extremely clean and perfect temperatures, respectively. The location was also great as public transport and a six story Westfield (shopping mall) is just around the corner from the hotel. The only problem we had during our stay was the air-conditioning in our room did not work properly (it was not cool enough). Overall great stay! If the air-conditioning improved, we would stay again.
Stayed 3 nights in Feb 2025

6/10 Okay

Caron

Travelled with family
Nice Staff, ok room. Asked for a twin but got a 30cm pullout couch
Stayed 2 nights in Feb 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, property conditions & facilities
Really lovely people at reception and the property is in a convenient spot.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Average

Had a king bed that seemed like the mattress had been used for 10 years, absolutely no support. Bathrooms and showers in need of renovations, seems very early 2000’s
Stayed 1 night in Feb 2025

6/10 Okay

Arnab

Business traveller
Disliked: Cleanliness, property conditions & facilities
Property cleanliness was pretty bad. Mouldy roof, rusty items, dirty bed side table and a lift lobby totally wet.
Stayed 2 nights in Feb 2025

8/10 Good

Jean-Paul

Travelled with family
Liked: Amenities, property conditions & facilities
Convenient location and friendly staff.
Stayed 2 nights in Jan 2025

6/10 Okay

Sherlyn

Stayed 1 night in Jan 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in great location
Stayed 1 night in Oct 2024