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Aparthotel

Aldea Xaan Ha Tulum

Property class: 2.5
Apartment with balcony

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Photo gallery for Aldea Xaan Ha Tulum

A wooden gazebo with two lounge chairs and a hammock over a pool.
A bedroom with a large bed, a window with a view of greenery, a wall hanging, and two bedside lamps.
A restaurant with a chalkboard menu listing sandwiches, breakfast items, and toast. There are tables and chairs, a coffee machine, and a view of trees through the window.
A modern living room with a sectional sofa, a wooden coffee table, and a window with a thatched roof view.
A covered outdoor area with a thatched roof, wooden railing, and a view of lush greenery.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
15 Rio Otate, Tulum, QROO, 77760
  • Place, Hospital de Tulum
    ‪19 min walk‬
  • Place, Holistika Art Walk
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Comfort Apartment, Garden View

A bedroom with a bed, a ceiling fan, a television, and a window with a view of greenery.

Comfort Apartment, Garden View

  • Garden view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Comfort Apartment, Garden View

A bedroom with a large bed, two bedside lamps, a ceiling fan, and a window with a view of greenery.

Comfort Apartment, Garden View

  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Comfort Studio, Garden View

A bedroom with a bed, a ceiling fan, a TV, a desk, and a window with a view of greenery.

Comfort Studio, Garden View

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Apartment, Courtyard View

A bedroom with a bed, a ceiling fan, a TV, and a window with a view of greenery.

Deluxe Apartment, Courtyard View

  • Garden view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment, Garden View

A modern living room with a television, a wooden door, a window with blinds, and a stone wall.

Deluxe Apartment, Garden View

  • 90 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Superior Studio, Courtyard View

A spacious bedroom with a large bed, a ceiling fan, an air conditioning unit, a television, and a wardrobe.

Superior Studio, Courtyard View

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Studio, Courtyard View

A bedroom with a bed, a desk, a chair, a television, a wardrobe, and a ceiling fan.

Superior Studio, Courtyard View

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Apartment, Garden View

A bedroom with a bed, a ceiling fan, a painting, a TV, and a walk-in closet.

Superior Apartment, Garden View

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Superior Apartment, Garden View

A bedroom with a bed, a ceiling fan, a bedside lamp, a TV, and a window with a view of greenery.

Superior Apartment, Garden View

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

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About the area

What's nearby

  • Hospital de Tulum - 19 min walk - 1.6 km
  • Holistika Art Walk - 3 min drive - 1.8 km
  • Dos Aguas Park - 4 min drive - 1.8 km
  • Tulum Mayan Ruins - 14 min drive - 7.4 km
  • Tulum Beach - 14 min drive - 7.4 km

Restaurants

  • ‪Vaivén - ‬18 min walk
  • Pepe The Best Taco!
  • ‪Italdo Pasteleria - ‬13 min walk
  • Delicia
  • El Aguajito Marisqueria

About this property

Aldea Xaan Ha Tulum

Apartment with balcony
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. Self parking is free. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this aparthotel.

  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas
Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Smart televisions come with premium digital channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Microwaves and espresso makers are provided. Bathrooms include showers and hair dryers. Additionally, rooms include air conditioning and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.

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Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sports massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Children's dinnerware

Restaurants on site

  • Aroma Cafe Express
  • Aroma Cafe Tulum

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Paper towels

Dining

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • 2 coffee shops/cafes
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area
  • Window screens

Entertainment

  • 43-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Charcoal grill
  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (on request)
  • Local maps
  • Restaurant dining guides
  • Virtual front desk

Location highlights

  • In the city center
  • In the suburbs

Things to do

  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 10 units
  • Banquet hall
  • Bed sheets changed on request
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Special check-in instructions

There is no front desk at this property
Guests will receive an email with check-in instructions and lockbox information prior to arrival; access will be through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Aldea Xaan Ha Tulum Tulum
Aldea Xaan Ha Tulum Aparthotel
Aldea Xaan Ha Tulum Aparthotel Tulum

Frequently asked questions

Breakfast is available for a fee.

No, there is no casino at this aparthotel.

This aparthotel offers free self parking.

This aparthotel doesn't have a spa, but it does offer deep-tissue massages.