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Hotel Carlton on the Grand Canal

4.0 star property
4-star hotel near Piazzale Roma

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Photo gallery for Hotel Carlton on the Grand Canal

Front of property
Rooftop terrace
Front of property
Superior Double Room, Patio
Rooftop terrace
Reviews
8.2

Very good

Popular amenities

  • Restaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
Sestiere Di Santa Croce 578, Venice, VE, 30135
  • Popular LocationPiazzale Roma4 min walk
  • Popular LocationPort of Venice13 min walk
  • Popular LocationRialto Bridge18 min walk
  • AirportVenice (VCE-Marco Polo)19 min drive

Room options

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

Down comforters, minibar, in-room safe, individually furnished

Classic Triple Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double or Twin Room, Canal View

Down comforters, minibar, in-room safe, individually furnished

Superior Double or Twin Room, Canal View

  • 18 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Patio

Superior Double Room, Patio

Superior Double Room, Patio

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Down comforters, minibar, in-room safe, individually furnished

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Queen Superior

Down comforters, minibar, in-room safe, individually furnished

Queen Superior

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
NH Venezia Santa Lucia
Free WiFi
Air conditioning
Breakfast available
Bar
4.4 out of 5, Excellent, (1000)
The price is CA $570
per night
CA $641 total
includes taxes & fees
25 May - 26 May
NH Venezia Santa Lucia

About the area

Venice

City center stay.At this Santa Croce hotel, you'll be well placed to visit Piazzale Roma and Grand Canal, both within a 5-minute walk. Port of Venice and Rialto Bridge are also within 2 miles (3 km).

What's nearby

  • Piazzale Roma - 4 min walk
  • Grand Canal - 4 min walk
  • Port of Venice - 13 min walk
  • Tronchetto Waterbus Stop - 13 min walk
  • Rialto Bridge - 18 min walk

Getting around

  • Venice Santa Lucia Station - 4 min walk
  • Venezia Tronchetto Station - 19 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • Ristorante ai Scalzi - 3 min walk
  • Burger King - 2 min walk
  • Osteria Al Cicheto - 4 min walk
  • Bar Pasticeria Rio Marin - 5 min walk
  • Al Bacco Felice - 4 min walk

About this property

Hotel Carlton on the Grand Canal

4-star hotel near Piazzale Roma
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Carlton on the Grand Canal.

This 4-star Venice hotel is smoke free.

  • 150 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Carlton on the Grand Canal offers 150 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Motorized watercraft

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Hotel Carlton on the Grand Canal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 414 out of 1001 reviews" "
Rating 8 - Good. 366 out of 1001 reviews" "
Rating 6 - Okay. 135 out of 1001 reviews" "
Rating 4 - Poor. 49 out of 1001 reviews" "
Rating 2 - Terrible. 37 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Taha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Yumiko

Travelled with family
Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to be very objective about my last stay in Venice. Literally the place is re close to the train station. The experience was incredible, the hotel has a mix of elegant looks and the native culture of Venice. It is very clean, the staff is very friendly. And really very comfortable. The area is very strategic and also the place is very faithful to the photos it shows. Thank you very much for making my stay in Venice something beautiful. I will definitely stay again!

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Carlton...convenient to shops, restaurants, sightseeing and only a few mins away from bus and train station. The hotel was spotless, clean, friendly attentive staff and excellent breakfast. Look forward to a return visit!
Stayed 2 nights in Dec 2023

6/10 Okay

Tami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself was nice. The older gentleman at the front desk was either sexist or racist (I'm Asian). He really only acknowledged my husband (white) the entire time, not just upon check-in. This is even after he found out that the reservation was mine. Pretty disappointing to have that be your last experience leaving such a beautiful country.
Stayed 2 nights in Nov 2023

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel right across from the Venice yrain station. You can see it from station exit, just a short walk across a bridge...or swim across the canal if you're adventurous, and maybe want jail time. ;) Hotel hosts events for locals in evenings, music etc. Fun Halloween party! Excellent customer service!
Stayed 3 nights in Oct 2023

6/10 Okay

Anne

Travelled with partner
Liked: Amenities, property conditions & facilities
Booked this hotel sort of last minute because it was had a lift and one of our travelers had injured her knee. Also it was the only somewhat reasonably priced hotel left and near the train station. The staff was not particularly friendly or helpful. For the price of $600 US for two nights we had an inside room that looked out over a roof and a hotel walls, a very tiny double room with a nice upgraded bath. I was bitten in the night by something- I’m convinced that it was because I left the window ajar, no screens in Europe, which made it also a bit noisy but we were so tired we still slept ok. I would not recommend - I felt it was overpriced but you still might choose for location. You will pay significantly more for a view.
Stayed 2 nights in Oct 2023

10/10 Excellent

ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venice weekend
It was an easy hotel to get to with the help of a porter as it is close to the station and transport from cruise terminal. The location was idyllic, on the Grand Canal! the foyer was lovely and the reception staff were friendly and efficient. We were shown to our room by the porter. it was a lovely room off a garden courtyard. Room was a bit dated but was clean and tastefully decorated, lovely big bathroom. Breakfast was very plentiful and a good selection of food hot and cold. I would stay here again.
Stayed 2 nights in Oct 2023