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"Limited selection on the breakfast. Due to construction limited parking. " More

By a verified traveller on Wed 15 Jun 2022

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Hotel Description

Eco-certified hotel with 1 indoor pools, connected to a shopping center in West Kelowna

Heart of West Kelowna

A stay at this Westbank hotel places you steps from Two Eagles Golf Course and within a 5-minute walk of Columbia Mountains. Gellatly Dog Beach and Okanagan Lake are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Suite, 1 King Bed, Non Smoking (Living Room;Penthouse;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite, Multiple Beds, Non Smoking, Golf View (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Golf View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairfield Inn & Suites by Marriott West Kelowna ratings based on 5 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Fairfield Inn & Suites by Marriott West Kelowna

Everyone (4) Family (1)
3 out of 5
Limited selection on the breakfast. Due to construction limited parking.

Posted by on 15 Jun. 2022

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Comment from Hotel Management

19 Jun. 2022 by Taysia Ross

Hello Lorna, Thank you for your review and your patience as we finish up our renovations. We currently are updating our kitchen so there will be a full hot breakfast in the coming months. Kind regards, Taysia Ross Operations Manager

2 out of 5
The rate was $275.00 / night, booked months in advance. This is really a comment on the region, all hotels there charge excessively high rates in summer. I just did a week long trip to Miami and Fort Myers in Florida, and to Freeport, Bahamas, staying in brand new hotels for far less, and an incredibly beautiful hotel on the beach in Bahamas (the lighthouse point) for the same. Okanagan has few good new hotels, competiton seems rare.

Posted by on 12 Jul. 2021

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Comment from Hotel Management

21 Jul. 2021 by Cat

Hello, thank you for taking the time to write us this review. I am sorry to hear that you did not enjoy your stay as much as we might have hoped. If there is anything that we could have done to improve your stay with us, please do not hesitate to let us know. I hope that we can have you back again in the future to provide a better experience.

5 out of 5

Posted by on 30 Dec. 2019

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4 out of 5

Posted by on 3 Nov. 2019

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1 out of 5

Posted by on 16 Dec. 2022

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About the Best Western Plus Wine Country Hotel & Suites

Location 3460 Carrington Road, West Kelowna, BC V4T3C1

Property Features

As a guest of Fairfield Inn & Suites by Marriott West Kelowna, you'll find an indoor pool, a waterslide, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. Tour/ticket assistance, gift shops/newsstands, and coffee/tea in a common area are also featured at the eco-certified Fairfield Inn & Suites by Marriott West Kelowna. Self parking is free. Smoking is allowed in designated areas at this West Kelowna hotel.

  • 1 building
  • 99 guestrooms or units
  • 4 levels
  • Built in 2008
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites by Marriott West Kelowna offers 99 air-conditioned accommodations with MP3 docking stations and safes. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free continental breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per accommodation, per stay (maximum CAD 100 per stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property
  • Water dispenser use by guests actively encouraged

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Wine Country Hotel West Kelowna
  • Best Western Plus Wine Country West Kelowna
  • Best Western Plus Wine Country Hotel Suites
  • Fairfield Inn & Suites by Marriott West Kelowna Hotel
  • Fairfield Inn & Suites by Marriott West Kelowna West Kelowna

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Fairfield Inn & Suites by Marriott West Kelowna.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.