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DoubleTree by Hilton West Kelowna

4.0 star property
4-star hotel in Westbank

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Photo gallery for DoubleTree by Hilton West Kelowna

Exterior
2 Bedroom 2 Bathroom Deluxe Suite | View from room
Hypo-allergenic bedding, down comforters, in-room safe, desk
Room, 1 King Bed
Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service

Explore the area

View in a map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6
  • Place, Willow Beach
    ‪4 min drive‬
  • Place, Mission Hill Family Estate
    ‪5 min drive‬
  • Place, Quails' Gate Estate Winery
    ‪8 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪31 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

Studio Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Fitness room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Fitness room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King bed, Accessible w/ R/I shower

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King bed, Accessible w/ R/I shower

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom 2 Bathroom Deluxe Suite

Hypo-allergenic bedding, down comforters, in-room safe, desk

2 Bedroom 2 Bathroom Deluxe Suite

  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner

Room, 2 Queen Beds, Corner

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Bedrooms

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Bathtub

Room, 2 Queen Beds, Bathtub | Bathroom

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

About the area

West Kelowna

Westbank stay.With a stay at this Westbank hotel, you'll be within half a mile (1 km) of Westbank Centre Park and 2 miles (3 km) of Off the Grid Organic Winery. Gellatly Bay Waterfront and Gellatly Heritage Regional Park are also within 2 miles (3 km).

What's nearby

  • Off the Grid Organic Winery - 9 min walk - 0.8 km
  • Two Eagles Golf Course - 3 min drive - 2.9 km
  • Willow Beach - 4 min drive - 1.7 km
  • Mission Hill Family Estate - 5 min drive - 4.6 km
  • Quails' Gate Estate Winery - 8 min drive - 6.5 km

Getting around

  • Kelowna Intl. Airport (YLW) - 38 min drive

Restaurants

  • ‪Wendy’s - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Turtle Jacks - ‬1 min walk
  • ‪A&W - ‬16 min walk
  • ‪Starbucks - ‬9 min walk

About this property

DoubleTree by Hilton West Kelowna

4-star hotel in Westbank
DoubleTree by Hilton West Kelowna offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3800 square feet (342 square meters) and includes conference space. The business-friendly DoubleTree by Hilton West Kelowna also features concierge services, dry cleaning/laundry services, and a convenience store. Free self parking is available.

This 4-star West Kelowna hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 3800 sq ft of conference space
  • 342 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton West Kelowna offers 77 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This West Kelowna hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenity

TownePlace Suites by Marriott West Kelowna

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.8 out of 5, Exceptional, 1,034 reviews
The price is CA $134
CA $156 total
includes taxes & fees
Nov 2 - Nov 3
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Wine tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Elevator (32 inch wide door)
  • Handrails in stairways (30 inches high)
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch TV with premium cable channels
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Hilton Honours mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 3.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Pet fee: CAD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna
DoubleTree by Hilton West Kelowna Hotel
DoubleTree by Hilton West Kelowna West Kelowna
DoubleTree by Hilton West Kelowna Hotel West Kelowna

Reviews

DoubleTree by Hilton West Kelowna Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 78 out of 116 reviews
Rating 8 - Good. 22 out of 116 reviews
Rating 6 - Okay. 6 out of 116 reviews
Rating 4 - Poor. 6 out of 116 reviews
Rating 2 - Terrible. 4 out of 116 reviews

Reviews

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property and staff was fantastic. Close to the wineries.
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Nice stay, ice machine and mini fridge would make it a 5 star.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Charlene

Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to Kelowna for the first time. As we step at the guest service we met Ashton he is from NW territories and such a warm welcome and friendly manner. Doubletree by Hilton is absolutely recommended very affordable make sure book ahead of time to get the best deal. The pool is what my boys can’t let go they had so much fun. Facilities is super clean and fancy. When we checkout Paul gave us such a wonderful smile makes me feel I want to stay great and best customer service as the hotel just 2 weeks old. And I highly recommended for family and lovers super clean and very very affordable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Susie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Hao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a really nice hotel for a good price. The pool was nice. The location is pretty far on the west side of West Kelowna, but the drive into Kelowna was pretty easy.
Stayed 4 nights in Jul 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally epic hidden gem
Stayed 1 night in Jul 2025

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New property. Good location in Westbank. Close to groceries, restaurants, etc. Staff were helpful. Great for a short stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Emily

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated!
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely coming back…

Never been to Kelowna before and our stay was medical in nature and very last minute. Was looking for a quality hotel at a reasonable price. As it is summertime and the July long weekend, I didn’t know what to expect. Found this hotel in West Kelowna with excellent ratings and one of the few reasonably priced places. Anyway, I was very impressed. While it might have been a little further from the hospital than what I wanted, the hotel more than made up for that with excellent service, amazing room and incredibly comfortable beds. On top of that, the restaurant was fabulous with so many delightful entrees to choose from. If I come back to Kelowna I’m definitely going to eat there again. While I didn’t take advantage of the pool, I will next time for sure. It is unique in that it’s half indoors and half outdoors. The people at the front desk were always so attentive and helpful. And the room was very roomy, nicely decorated with incredibly comfortable beds. The bath was also gorgeous and inviting. I definitely see why this hotel has been getting such high reviews. And I will gladly book here again.
Stayed 3 nights in Jun 2025

2/10 Terrible

Megan

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Susan, Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is newly renovated and had been open for about two weeks. The room was very nice and the bathroom was fabulous with a beautiful walk in shower, lots of counterspace and even a nightlight. The large TV was easy to operate, unlike many we have come across. The bed was very comfortable, although I would have loved a second pillow. The location on the edge of West Kelowna made it easy to get on our way south in the morning. We had a good dinner at Turtle Jack's, which was very busy. On the downside, the AC unit was old and too noisy to run at night. I hope new, modern ones are on the way! The room was missing the promised fridge and microwave, which are definitely on the way. All in all, it's a beautiful property with good amenities including a great pool and outdoor seating with a firepit. we would definitely stay there again.
Stayed 1 night in Jun 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

gareth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This hotel has recently opened We had the misfortune to deal with Christine the manager over a number of issues with the hotel that they were aware of ,and had failed to inform us prior to our arrival including he following The , hotel was arguably not ready for occupation. Hotel systems were not working properly The staff were poorly trained No Fridges or microwaves in rooms Poor communication with the attached restaurant Re breakfast Rooms failed to be cleaned overnight The manager was happy to blame everybody else,but not take any accountability and yet no offer of any refund or future credit was provided. This would have been our minimum expectation and still is.
Stayed 2 nights in Jun 2025

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice new renovated hotel except for we didn’t have our refrigerator or microwave because the renovations and was not told about that, plus when we arrived we were locked out and had to knock then call them because it was one in the morning there was no one at the desk when it says it’s 24 hour ..once we called them she came out and got us so that was a bit frustrating but it is a very beautiful interior in the hotel and of course the Husband like that 55 inch TV lol the reception girl on at night was very pleasant as well
Stayed 1 night in Jun 2025