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"its was a nice stay but after I booked a room came out 100 dollars cheaper " More

By a verified traveller on Sun 13 Aug 2023

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Hotel Description

3-star hotel near Roosevelt Field Mall

In shopping district

Your stay at this Westbury hotel places you within a 10-minute walk of Eisenhower Park and Mall at the Source. The Space at Westbury and Roosevelt Field Mall are also within 2 miles (3 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $180* Per night/room 4 Apr. - 5 Apr.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior suite two doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard two doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Two doubles accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Westbury ratings based on 14 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Westbury

Everyone (7) Couples (2) Family (5)
3 out of 5
its was a nice stay but after I booked a room came out 100 dollars cheaper

Posted by on 13 Aug. 2023

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Comment from Hotel Management

15 Aug. 2023 by Chastity

Hi Janet! Thank you so much for staying!

1 out of 5

Posted by , from Marlton on 4 Aug. 2023

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Comment from Hotel Management

24 Aug. 2023 by Chastity

Hi Laura! We are so sorry we did not exceed your expectations during this stay. Please let us know how we could have made your stay better!

5 out of 5
This location was perfect for me to get to my different family members that I was visiting

Posted by on 31 Jul. 2023

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Comment from Hotel Management

3 Aug. 2023 by Chastity

Hi Christine! Thank you so much for staying with us! We are so glad our location worked out for you! We truly appreciate your feedback and hope to see you again soon!

5 out of 5

Posted by on 10 Oct. 2022

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4 out of 5

Posted by on 9 Aug. 2022

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4 out of 5
The bathroom lights were flickering, the hotel hallways were extremely hot

Posted by on 22 Jul. 2022

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Comment from Hotel Management

22 Jul. 2022 by Hotel Staff and Management

Thank you for your feedback. We appreciate you bringing these items to our attention. We have spoken with our engineering to check and see if this can be resolved, quickly and accurately. We hope you come back and visit us again, soon. Cheers!

1 out of 5
The receptionists assigned us a room that was already occupied. We were told that our room would be ready in 20 minutes;it was 40 minutes and we had to ask if it was ready. The pool area was neglected and pool water not as clean as it should have been. Very disappointing for the price I paid for the rooms and the Hilton reputation.

Posted by , from DILLSBURG on 26 Jun. 2022

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Comment from Hotel Management

30 Jun. 2022 by Tiesha

We appreciate your feedback, and we are sorry that we did not meet your expectations

1 out of 5
From the time we arrived things did not go well. Checked in through the app picked out room and upon arrival none of it worked and none of our three rooms were near each other. When my son and his wife arrived they stated they could not check in unless they had a cc in their name even though I was already at the desk twice confirming they would leave the room on my card. Needless to say that never happened. I left luggage at the front desk for a couple since they could not get there in til midnight. Upon arrival they were told there was no luggage and argued … crazy and uncalled for. Went to use the pool hot tub did not work and no towels. Went to front desk the one girl went to get us some and was stopped by another girl working the desk and told her no and they would send someone in with towels. 45 minutes later cold and dripping wet went to desk for towels gain told no that they would bring some. Well we ended up taking the elevator wet cold no dripping water everywhere back to our room. We also had to walk elsewhere for coffee which really is not a big deal but since we had a machine and coffee in our room we thought we should be able to use that early in the mornings but nope that was broken as well. There are other hotels walking distance to this one….. GO THERE and save yourself aggravation!

Posted by , from BUFFALO on 30 Aug. 2021

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4 out of 5

Posted by on 17 Jul. 2021

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5 out of 5

Posted by on 3 Jul. 2021

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About the Hilton Garden Inn Westbury

Location 1575 Privado Rd, Westbury, NY 11590

Property Features

Hilton Garden Inn Westbury offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. The business-friendly Hilton Garden Inn Westbury also features laundry facilities and an elevator. Self parking is free. This 3-star Westbury hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 4 levels
  • Built in 2003
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Free self parking

Transport

  • Train station: Westbury Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Westbury offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 12:30 AM

Special check-in instructions:

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 for adults and USD 15.00 for children
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Westbury
  • Hilton Garden Inn Westbury
  • Westbury Hilton Garden Inn
  • Hilton Garden Inn Westbury Hotel Westbury
  • Hilton Garden Inn Westbury Hotel
  • Hilton Westbury
  • Hilton Westbury Westbury
  • Hilton Garden Inn Westbury Hotel
  • Hilton Garden Inn Westbury Westbury
  • Hilton Garden Inn Westbury Hotel Westbury

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.