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4.2 out of 5

"Staff member at check in was not friendly. I had to ask about breakfast and check out time. Hotel was very nice and room large and clean. " More

By a verified traveller on Sat 17 Aug 2019

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Hotel Description

3-star hotel near Roosevelt Field Mall

In Westbury

You'll find Roosevelt Field Mall and Nassau Veterans Memorial Coliseum within 3 miles (5 km) of this Westbury hotel. Hofstra University and NYCB Theatre at Westbury are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and WiFi in public areas. There's a 24-hour fitness center on site, and laundry facilities and free newspapers are also offered.

Free Internet, cable TV

Featuring conveniences like microwaves and coffee/tea makers, the 140 guestrooms offer free WiFi and free wired Internet, as well as cable TV. Other amenities include room service, hair dryers, and safes.

King accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$148* Per night/room 6 Aug. - 7 Aug.

Junior suite two doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard two doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Two doubles accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Westbury ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Westbury

Everyone (6) Family (1)
3 out of 5
Staff member at check in was not friendly. I had to ask about breakfast and check out time. Hotel was very nice and room large and clean.

Posted by on 17 Aug. 2019

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5 out of 5
The staff was outstanding! From checking in to housekeeping to breakfast! I would definitely recommend this property!

Posted by on 30 Jul. 2019

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Comment from Hotel Management

7 Aug. 2019 by Director Of Operations

Thank you for your feedback! Can't wait to share your comments with our staff who work so hard for our highly valued guests! We hope to welcome you again at the Hilton Garden Inn Westbury soon!

4 out of 5
The staff was very helpful during my check in... there was a mistake & they sorted it out quickly.

Posted by on 10 Mar. 2019

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5 out of 5
Right where we needed to be for a wedding at the Carltun.

Posted by , from Illinois on 28 Aug. 2018

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5 out of 5

Great accommodations and services

Great accommodations. Junior suite is lovely. Room service excellent

Posted by , from Long Island, NY on 9 Jan. 2018

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Comment from Hotel Management

20 Feb. 2018 by Sade Bettis

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We hope to you in a future stay.

5 out of 5

Good Hotel stayed there before

Everything was good, however the thermostat in the room was very hard to control. We were really cold or too hot.

Posted by , from Florida on 26 Nov. 2017

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3 out of 5

The Elevator

Filthy....truly filthy carpet.... It's unbelievable that they continue to allow it to remain that way and not change it. I mean how expensive could it be????? I wonder what Paris would say if she got in that elevator she probably wouldn't get in it.

Posted by on 10 Aug. 2017

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2 out of 5
They didn't communicate within the hotel regarding the reservation being pushed back a day and ended up packing up our belongings and had them at the front desk when we got back. We finally got it resolved but my wife felt violated having someone just throw her things into a suitcase.

Posted by on 18 Jul. 2017

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4 out of 5

Clean, comfortable hotel with accomodating staff.

Pros: Close restaurants, Quiet
Cons: ac
We spent one night in this Hilton Garden Inn on a trip to visit friends and family in Long Island. The atmosphere was very clean and comfortable. We booked a junior suite, which gave us a separate sitting area with desk and television. The beds were very comfortable and the buffet breakfast was good -- the staff there was excellent and accomodating. The pool area is small, but the heated indoor pool was nice. Only drawbacks for us, was the uneven air conditioning -- which blew directly on us. And, we had requested a top floor room, since I'm a light sleeper and hate hearing people walking around over my head, but didn't get one. It didn't turn out to be a problem, though.

Posted by , from Pawling, NY 12564, USA on 26 Aug. 2012

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5 out of 5

Beautiful lobbie area

Booked the room for the nite before my wedding. Loved it it was just what I needed to get ready with my bridal party.

Posted by , from Queens, New York, USA on 24 Nov. 2011

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About the Hilton Garden Inn Westbury

Location 1575 Privado Rd, Westbury, NY 11590

Property Features

Hilton Garden Inn Westbury offers its guests an indoor pool, a children's pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee. A business center and a meeting room are available. The business-friendly Hilton Garden Inn Westbury also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 3-star Westbury hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 4 levels
  • Built in 2003
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: John F. Kennedy Intl. Airport (JFK) (30.7 km / 19.1 mi)
  • Train station: Westbury Station (1.2 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Westbury offers 140 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Great American Grill - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 14.95 per person (approximately)
  • Fee for wireless Internet in public areas: USD 5 (rates may vary)
  • Fee for wired Internet in public areas: USD 5 (rates may vary)
  • Self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Westbury
  • Hilton Garden Inn Westbury
  • Westbury Hilton Garden Inn
  • Hilton Garden Inn Westbury Hotel Westbury
  • Hilton Garden Inn Westbury Hotel
  • Hilton Westbury
  • Hilton Westbury Westbury
  • Hilton Garden Inn Westbury Hotel
  • Hilton Garden Inn Westbury Westbury
  • Hilton Garden Inn Westbury Hotel Westbury

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.