Book Cheap Hotels in Willoughby

"Busy, great location, staff super, very clean, large roons"

"Great stay helpful front desk"

"Clean room great staff"

"Rooms are small. Staff members were sometimes more focused on the task assigned than guests! As an older lady I would expect a young employee to give way to a guest carrying luggage. At least let them on the elevator rather than stepping front and almost pushing you out of the way! I would as like it was St Patrick’s Day and people were loading their rooms for celebrations but guests just trying to get to their room should be given consideration. We paid the same or higher rate! "

"I arrived late. There was no food other than truly inedible stuff at the bar, where the staff did not welcome being disturbed. But the front desk staff were great and the concierge was wonderful! He's what accounts for the five stars "

"“Budget “ room with extremely shabby furnishings and damaged walls was also not cleaned well. I was upgraded to an equivalent “deluxe “ room at no additional cost- normally an extra $6. Deluxe was same size room with shabby furnishings, a very old hair dryer and a bit cleaner. "