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"Internet was poor. No ammenities at all, not even coffee. The property appears to have been in decline for quite some time. " More

By a verified traveller on Tue 10 Oct 2023

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Hotel Description

Enjoy the free WiFi at this Willoughby motel

In shopping district

Within 2 miles (3 km) of this Willoughby motel, you'll find Chagrin River and North Chagrin Reservation. Lake Health West Medical Center and Classic Park are also within 3 miles (5 km).

Terrace

This motel doesn't skimp on freebies - guests receive free WiFi and free self parking. A terrace, a garden, and express check-in are also on offer.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $84* Per night/room 31 Mar. - 1 Apr.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Non Smoking, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Honeymoon Suite, 1 King Bed, Hot Tub

Bed Count 1 King Bed Maximum Occupancy 3 Max

SkyLight Inn Cleveland - Willoughby ratings based on 39 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for SkyLight Inn Cleveland - Willoughby

Everyone (24) Couples (5) Family (4)
5 out of 5
Always go there

Posted by on 8 Nov. 2023

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Comment from Hotel Management

13 Nov. 2023 by Skylight

Thank You for choosing Skylight Inn & Suites Hope to see you again soon

3 out of 5
Internet was poor. No ammenities at all, not even coffee. The property appears to have been in decline for quite some time.

Posted by , from Austin on 10 Oct. 2023

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Comment from Hotel Management

13 Oct. 2023 by ...

Thank you for choosing Skylight Inn & Suite, we are working on improving our issues, We apologize for the inconvenience

1 out of 5
The front desk clerk was not very friendly, gave a creepy vibe. The place seemed like a rent by the hour. Non smoking room smelled like cigarettes. The walls and floor were filthy. Dried boogers on bathroom wall. Shower walls had built up soapscum. Floor was super sticky and dust bunnies around the furniture. Would never stay again. Barely a step up from camping.

Posted by on 28 Jul. 2023

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3 out of 5
I got a non-smoking room and was told that all the non-smoking rooms (272) were on the second floor. I would rather have a room on the ground floor since there are no elevators. I had to open a door on the ground floor to get in and that floor reeked of smoke. Then walk up the stairs and go through another door (the lock on that door was broken so anyone could open it) and when I was on the second floor it still smelled like smoke. Even my room before I aired it out smelled like smoke. The room was clean and comfortable with a fridge and microwave. The fridge wanted to freeze everything. I tried to adjust it but it didn't seem to make any difference. I didn't have much interaction with the staff but I thought that they were friendly and seemed helpful.

Posted by , from Fort Worth on 20 Jun. 2023

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5 out of 5
For an economical price, I had a refrigerator & microwave, good noise insulation (Didn’t hear a thing!), and reliable free internet. Shower massage was nice, too.

Posted by , from East Cleveland on 17 Oct. 2022

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5 out of 5

Posted by , from East Cleveland on 16 Oct. 2022

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1 out of 5
I did not like anything about the property. I will never stay there again and will never recommend that anyone stay there! The room was filthy. The sink was clogged, the phone did not work, the tub in the bathroom did not have the stopper. I have never been more tempted to take a $100 loss!!

Posted by , from BUFFALO on 26 Sep. 2022

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2 out of 5
So, this def fell into our bottom list of hotels we ever stayed at. We got in around 10:30pm friday exhausted and when got to the room and brought all our stuff up, I found an opened used condom and cups of jello shots by the skirt of the bed. Called down and asked to be moved. They moved us to a room across the hall. Went to put our drinks in the fridge and it was u plugged and there were tons of bugs in the fridge and although the beds were made, there was trash from the previous stay in the can. I was so exhausted and didnt want to deal with asking for a refund and the hassle of finding another place we stayed. We didnt touch the fridge again nor did we mess with the garbage. Just disappointed in this stay overall and the place. :/. The check in lady was super nice. The gentleman didn’t seem to know what to do when we called and came down though

Posted by on 7 Aug. 2022

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Comment from Hotel Management

27 Aug. 2022 by Sunny

Sorry for the Inconvenience created

2 out of 5
The floor was filthy. Found a french fry on the floor under the night stand in clear view.

Posted by on 28 Mar. 2022

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Comment from Hotel Management

30 Mar. 2022 by Front Desk

We do apologize that we were unable to meet your satisfaction of cleanliness, and have taken the proper measures to ensure that this will no longer be an issue. We do hope that you give us a chance to make up for this issue.

5 out of 5
The clerk was very nice and housekeeping was nice enough to open my door when my key didn't work

Posted by on 28 Dec. 2021

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Comment from Hotel Management

4 Jan. 2022 by Sunny

Thank you so much for your feedback.

About the SkyLight Inn Cleveland - Willoughby

Location 34600 Maplegrove Rd, Willoughby, OH 44094

Property Features

SkyLight Inn Cleveland - Willoughby offers its guests a terrace, a vending machine, and a garden. Public spaces have free WiFi. SkyLight Inn Cleveland - Willoughby also features laundry facilities, express check-in, and express check-out. Free self parking is available.

  • 110 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Terrace
  • Garden
  • ATM

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

SkyLight Inn Cleveland - Willoughby offers 110 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. Flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures
  • Annual carbon offsets

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • SKYLIGHT INN CLEVELAND WILLOUGHBY
  • SKYLIGHT INN CLEVELAND
  • SKYLIGHT CLEVELAND WILLOUGHBY
  • Skylight Cleveland Willoughby
  • SkyLight Inn Cleveland - Willoughby Motel
  • SkyLight Inn Cleveland - Willoughby Willoughby
  • SkyLight Inn Cleveland - Willoughby Motel Willoughby
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.