Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

C$60* Per night/room 1 Jun. - 2 Jun.

Room, Non Smoking (Parlor)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Treat Yourself Amenities)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Double Beds (Treat Yourself Amenities)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub (Mob/Hear, Treat Yourself)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Poolside

Bed Count 1 King Bed Maximum Occupancy 4 Max

See all rooms (11)

3.4 out of 5

See all 21 Travelocity Reviews

"The staff of the Double Tree was very friendly and helpful. We had reserved and paid for a King room. We were dismayed to discover that we had been b ... " More

By a verified traveller on Sun 21 Jul 2019

DoubleTree by Hilton Cleveland - Independence ratings based on 21 Verified Reviews

Review Summary

3.4 out of 5 3.5 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Cleveland - Independence

3 out of 5

Lots of Restaurents near by

Pros: Close restaurants

The front desk were friendly and so were the staffs. Unfortunately, the were problems with the lock on the door and also the towel were not always on hand in the pool. All in all, the hotel is alright and the staffs were great.

Posted by Nacker on 6 Aug. 2012

Was this review helpful to you?

5 out of 5

Posted by a verified traveller on 4 Oct. 2019

Comment from Hotel Management

20 Nov. 2019 by Tom

Thank you for staying with us. We also appreciate your response to the survey. Hope to see you again.

The staff of the Double Tree was very friendly and helpful. We had reserved and paid for a King room. We were dismayed to discover that we had been booked into a room with two double beds. The staff at the hotel blamed Travelocity and said that they have no King rooms. My husband and I are big people who sleep in a queen bed at home. The first night we slept in separate beds which was NOT how I wanted to spend my vacation . We did squeeze into a bed together for the last two nights. I was very disappointed about this. I'm not sure who is at fault: Travelocity or the Doubletree, but there is a communication error somewhere. Finally, the pool was very dirty and had a bad smell.

Posted by a verified traveller on 21 Jul. 2019

2 out of 5

What I did not like about this property is that it was more then I pay to stay at the Hyatt Place which is right across the street but they were booked up for the time I needed and it was only a half star difference in ratings but what a difference that half a star makes!!! Also the room were smaller here in the Hilton than at the Hyatt and the overall Cleanliness is way better at the Hyatt as well. I had a dirty stained towel left under my sink, the bathroom was half cleaned and then they charged me $21.50 for local phone calls and had the nerve to say three of them was long distance when they were all to the same number what was crazy is I have a unlimited cell phone so had I known they charge you for phone calls I never would have touched the phone then on top of that the tv bearly worked and when I was checking out and advised the front desk of this he asked if I wanted a free bottle of water like I didn’t have one in my hand already, I should also state that he did remove the $21.50 charge for the phone calls but he had no answer for the condition of the bathroom or the dirty folded up towels. Needless to say it was a bad experience for me. I expected more from the Hilton just off the name alone.

Posted by a verified traveller on 8 Jul. 2019

Picked this hotel for a little family get away. Should have stayed home.... the pool was packed and I mean packed!! My 2 year old was not safe. I asked the bartender for a wine opener, it took 20 minutes to find someone and when I finally did they couldn’t find me one. How does a bartender not have a wine opener??!?! The air conditioner made a clicking sound all night long too. Come on Hilton your better than this

Posted by a verified traveller on 30 Jun. 2019

Posted by a verified traveller on 18 Jun. 2019

25 Jun. 2019 by Guest Services Manager

Thank you for your feedback. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We would love to hear from you as we are always looking for ways to improve our guest experience.

Posted by a verified traveller on 5 Mar. 2019

Fine Hotel didn’t spend much time there as would have liked to

Posted by a verified traveller on 28 Jan. 2019

Posted by a verified traveller on 25 Oct. 2018

Not bad

I was disappointed in the quality of the room. We had to switch rooms due to shower not working and moved into another room that wasn't all that good for a Hilton hotel. However, it had really nice employees and the overall hotel appeared clean.

Posted by a verified traveller on 28 Dec. 2016

Create your free account

Create your free account

Sign in to your account

Sign in to your account

There are errors on the form

Points Of Interest

Enter dates to see availability

Please fix the following errors to continue: Please enter a check-in date Please enter a check-out date Please provide the ages of children below Please enter your travel dates like this: dd/MM/yyyy

Hotel Description

Room, 2 Double Beds

Room, Non Smoking (Parlor)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed (Treat Yourself Amenities)

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 2 Double Beds (Treat Yourself Amenities)

DoubleTree by Hilton Cleveland - Independence ratings based on 21 Verified Reviews

Guest reviews for DoubleTree by Hilton Cleveland - Independence

Lots of Restaurents near by

Not bad

About the DoubleTree by Hilton Cleveland - Independence

Property Features

Family Friendly Amenities

Internet

Parking

Transport

Room Amenities

Food & Drink

Hotel Policies

Check-in

Check-out

Payment types

Children and extra beds

Pet Policy

Policies

Fees

Optional extras

Hotel Names

You should know

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: dd/MM/yyyy