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4.1 out of 5

"Great service as always " More

By a verified traveller on Sat 22 Aug 2020

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Hotel Description

Hotel near Progressive Field in Cleveland

Heart of Cleveland

A stay at this Downtown Cleveland hotel places you steps from Wolstein Center and within a 10-minute walk of Cleveland State University. Progressive Field and Rocket Mortgage FieldHouse are also within 2 miles (3 km).

Renovated in 2016

This hotel features 3 restaurants and a fitness center. Traveling on business? Take advantage of the free WiFi in public areas and free airport shuttle. Enjoy the free buffet breakfast each morning.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 145 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free weekday newspapers, and free local calls are also available.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$111* Per night/room 26 Oct. - 27 Oct.

Suite, 1 King Bed with Sofa bed, Non Smoking (1 Person Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn Downtown ratings based on 15 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Downtown

Everyone (8) Couples (4)
5 out of 5
Great service as always

Posted by on 22 Aug. 2020

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Comment from Hotel Management

23 Aug. 2020 by Manager

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

5 out of 5
Everything was great no complaints staff very helpful

Posted by , from Blacklick, OH on 4 Mar. 2020

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Comment from Hotel Management

4 Mar. 2020 by Manager

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

4 out of 5
Convenient to our concert venue. Only complaint is shower wouldn’t drain.

Posted by , from Ohio on 1 Mar. 2020

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Comment from Hotel Management

2 Mar. 2020 by Manager

We appreciate the comments, especially with regards to your opinion of our shower. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

5 out of 5

Posted by on 20 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by Manager

Thank you so much for the incredible rating. We look forward to your next visit!

3 out of 5

Posted by on 3 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Manager

We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with a better experience on a future visit.

5 out of 5
The parking at the check-in could be improved esp. for a first time customer.

Posted by on 28 Jan. 2020

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Comment from Hotel Management

28 Jan. 2020 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

5 out of 5
The beds were very comfortable and the room was clean.

Posted by on 26 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Manager

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

4 out of 5
Walking distance to theaters and restaurants Close to Cleveland clinic main campus

Posted by on 19 Dec. 2019

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Comment from Hotel Management

20 Dec. 2019 by General Manager

Thank you for taking the time to let us know how you enjoyed your stay with us. We are happy to hear that you found our location to be so convenient for your needs. We are glad that you had a pleasant time with us and hope to see you again when your travels bring you back to the area!

5 out of 5
We loved the location , and how easy it was to get around , also loved the breakfast

Posted by on 30 Nov. 2019

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Comment from Hotel Management

1 Dec. 2019 by Manager

It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

4 out of 5
Good location. Nice breakfast. Staff helpful especially the night parking attendant.

Posted by on 6 Oct. 2019

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Comment from Hotel Management

6 Oct. 2019 by Manager

Thank you for sharing your experience with us. We appreciate the input referring to our staff and also our location. Please do come see us again.

Property Features

There are 3 restaurants on site. Free breakfast is served daily. Public spaces have free WiFi. A roundtrip airport shuttle is free (available 24 hours). A fitness center, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Comfort Inn Downtown. For a fee, parking is available. A complete renovation of Comfort Inn Downtown was completed in June 2016. This Cleveland hotel is smoke free.

  • 145 guestrooms or units
  • 5 levels
  • 3 dining venues
  • Built in 1975
  • Buffet breakfast (free)
  • 1 conference room
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: Hopkins Intl. Airport (CLE) (20.1 km / 12.5 mi)
  • Train station: Cleveland Station (4.4 km / 2.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Comfort Inn Downtown offers 145 accommodations with coffee/tea makers and complimentary weekday newspapers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Subway - This restaurant serves lunch and dinner.

Pedros Mexican Grill - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

Pizza Pan - This restaurant specializes in pizza and serves lunch and dinner. Happy hour is offered. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

This property provides scheduled shuttle service to the main campus of the Cleveland Clinic and University Hospitals. For more details, please contact the property using the number provided on the booking confirmation email.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 9.50 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Cleveland Downtown
  • Comfort Inn Downtown Cleveland
  • Comfort Inn Hotel Cleveland Downtown
  • Cleveland Comfort Inn
  • Comfort Inn Cleveland
  • Comfort Inn Downtown Cleveland, Ohio
  • Comfort Inn Downtown Hotel Cleveland
  • Comfort Inn Downtown Cleveland Hotel
  • Comfort Inn Downtown Hotel
  • Comfort Inn Downtown Cleveland
  • Comfort Inn Downtown Hotel Cleveland

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.