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"The room was nice and clean. The location was great and we loved the Arcade " More

By a verified traveller on Wed 11 Mar 2020

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Hotel Description

4-star romantic hotel near JACK Cleveland Casino

Downtown Cleveland stay

Within a 10-minute walk of this Gateway District hotel, you'll find JACK Cleveland Casino and Cleveland Convention Center. Rock and Roll Hall of Fame and Progressive Field are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A coffee shop, a hair salon, and express check-in are also on offer.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 293 guestrooms also offer free WiFi and LCD TVs with cable channels. IPod docks, room service, and coffee/tea makers are also available.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$153* Per night/room 25 May - 26 May

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, View (Arcade View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Cleveland At The Arcade ratings based on 60 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Cleveland At The Arcade

Everyone (22) Couples (7) Family (5)
5 out of 5
The room was nice and clean. The location was great and we loved the Arcade

Posted by on 11 Mar. 2020

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1 out of 5

Posted by on 1 Mar. 2020

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5 out of 5
Beautiful I will definitely stay again or refer people to this place

Posted by on 23 Feb. 2020

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4 out of 5
Central location was a real plus. Beautiful structure

Posted by on 6 Feb. 2020

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5 out of 5
Oustanding architecture, beautiful tooms with 65" TVs. Great staff. Parking charges a bit high.

Posted by , from Columbus, OH on 5 Feb. 2020

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5 out of 5

Posted by on 23 Jan. 2020

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4 out of 5
Suites were roomy with high ceilings. The bathroom was nicely updated.

Posted by on 9 Dec. 2019

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5 out of 5

Posted by on 2 Dec. 2019

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4 out of 5
This hotel is centrally located to a lot of the local tourist attractions allowing you to walk to your event should you choose. We walked to a concert at Rocket Mortgage Field House and to the Rock and Roll Hall of Fame. There are plenty of restaurants and bars nearby. The pizza place, chocolate bar, and breakfast cafe within the hotel are excellent choices.

Posted by on 13 Nov. 2019

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5 out of 5
This hotel was so beautiful. My husband I felt like it reminded us of The Great Gatsby! The staff was very friendly. When we came back from our concert at the end of the night, we went to the lobby for a snack. We chose what we wanted and laid it by the register to be checked out. The gentleman at the desk said we could have it for free! It was so unexpected and sweet! I would definitely stay again!!

Posted by on 28 Oct. 2019

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About the Hyatt Regency Cleveland At The Arcade

Location 420 Superior Ave E, Cleveland, OH 44114

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7100 square feet (660 square meters) and includes conference space. A fitness center, spa services, and tour/ticket assistance are also featured at the business-friendly Hyatt Regency Cleveland At The Arcade. This 4-star Cleveland hotel is smoke free.

  • 1 building
  • 293 guestrooms or units
  • 9 levels
  • 7100 sq ft of conference space
  • 660 sq m of conference space
  • Built in 1890
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (19.9 km / 12.3 mi)
  • Train station: Cleveland Station (2.8 km / 1.7 mi)
  • Metro station: Tower City-Public Square Station (0.8 km / 0.5 mi)
  • Parking:

Room Amenities

Hyatt Regency Cleveland At The Arcade offers 293 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

1890 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch. A children's menu is available.

1890 Lounge - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

1890 Coffee Bar - This coffee shop specializes in American cuisine. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Weight limit: 50 lbs
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • Debit cards not accepted
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 18 per person (approximately)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arcade Cleveland Hyatt
  • Cleveland Hyatt
  • Cleveland Hyatt Arcade
  • Hyatt Cleveland Arcade
  • Hyatt Regency Arcade
  • Hyatt Regency Arcade Hotel
  • Hyatt Regency Arcade Hotel Cleveland
  • Hyatt Regency Cleveland
  • Hyatt Regency Cleveland Arcade
  • Regency Arcade
  • Hyatt Regency Cleveland Arcade Hotel
  • Hyatt Regency Cleveland At The Arcade Ohio
  • Hyatt Regency Cleveland At The Arcade Hotel Cleveland
  • Hyatt Cleveland
  • Hyatt Regency Cleveland At The Arcade Hotel
  • Hyatt Regency Cleveland At The Arcade Cleveland
  • Hyatt Regency Cleveland At The Arcade Hotel Cleveland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.