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Residence Inn By Marriott Cleveland Downtown

3-star property
527 Prospect Ave E, Cleveland, OH 1-855-887-0424
Choose Dates
4.5 out of 5
Excellent!
See all 19 Travelocity Reviews

"The property is gorgeous, our room was gorgeous. Perfect for short or long term trips. Spacious and accommodating. " More

By a verified traveller on Mon 17 Feb 2020

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Hotel Description

3-star hotel near Rocket Mortgage FieldHouse

Heart of Cleveland

At this Gateway District hotel, you'll be well placed to visit Rocket Mortgage FieldHouse and Cleveland Arcade, both within a 5-minute walk. Progressive Field and JACK Cleveland Casino are also within half a mile (1 km).

Free breakfast

This hotel features a fitness center and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, 24-hour business center, and valet parking. Guests will appreciate free perks like buffet breakfast and WiFi in public areas.

Free Internet, kitchens

The 175 guestrooms feature free WiFi and free wired Internet, flat-screen TVs with cable channels, and kitchens with refrigerators, stovetops, and microwaves. Other amenities include sofa beds, sitting areas, and coffee/tea makers.

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$105* Per night/room 27 Feb. - 28 Feb.

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Residence Inn By Marriott Cleveland Downtown ratings based on 19 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Residence Inn By Marriott Cleveland Downtown

Everyone (7) Couples (1) Family (1)
1 out of 5

Posted by on 17 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by General Manager

Dear Guest, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectations. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Colleen Davis, General Manager

5 out of 5
The property is gorgeous, our room was gorgeous. Perfect for short or long term trips. Spacious and accommodating.

Posted by , from Girard on 17 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by General Manager

Dear Amber, thank you for the great review of Residence Inn Cleveland Downtown! We appreciate the flattering comments about our comfortable accommodations. We value hearing from our guests and loved knowing how much you also enjoyed our property. We hope to welcome you again soon. Sincerely, Colleen Davis, General Manager

5 out of 5

Posted by on 12 Aug. 2019

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Comment from Hotel Management

13 Aug. 2019 by General Manager

Dear Guest, thank you for your terrific rating of the Residence Inn Cleveland Downtown. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Colleen Davis, General Manager

5 out of 5
The location is superb, and every single employee was so nice.

Posted by on 2 Apr. 2019

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Comment from Hotel Management

4 Apr. 2019 by General Manager

Dear Guest, thank you for choosing Residence Inn Cleveland Downtown and also for the kind review. We are glad our prime location added to the enjoyment of your visit. Millions of visitors come to the Gateway District every year to enjoy all the excitement of our revitalized historic neighborhood. We will share your kind comments with our entire staff, and we hope to welcome you again soon. Sincerely, Steve Rudolph, General Manager

5 out of 5

Wonderful Experience

Within walking distance of our destination, friendly staff, huge room, and it was beautiful. I would recommend and go back!

Posted by on 18 Feb. 2017

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5 out of 5

Great Hitel.

The staff is very friendly and helpful!! Beautiful rooms. Delicious breakfast provided by the hotel. I love staying at this hotel. I participate in the Christmas Story 5k and stay in this hotel. This is our 3rd year and our 3rd stay in this hotel. We love it!!

Posted by on 5 Dec. 2016

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4 out of 5

Perfect if you are going to a Cavs game.

Pros: Location and the style of the room. Free happy hour.
Cons: Parking garage is small.
The hotel was across the street from Quicken Loans Arena maybe a 5 minute walk from the front door of the hotel to the arena entrance. Nice selection of bars and restaurants in the area. Really close to the house of blues as well. If I ever go back to Cleveland this is where I will stay.

Posted by on 8 Jan. 2016

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5 out of 5

Current location

Wonderful location close to outside dining for summertime fun.

Posted by on 16 Aug. 2015

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5 out of 5

Beautiful historical hotel close to downtown

Great room, nice and clean also quiet had a great stay, they upgraded us to a suite when we got there, great free buffet in the morning. It's an older hotel in Cleveland, they remodeled it but kept a lot of the older architecture.This is the second time I have stayed at this hotel and we loved it both times.

Posted by on 2 Jul. 2015

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4 out of 5

Great place with a great location

Pros: Free breakfast, Free Internet
Cons: old mattress
The hotel downtown in Cleveland is great for location to all the restaurants and stadiums. The staff was very helpful room was well kept but the bed itself was dated and gave little support.

Posted by , from Buffalo, NY, USA on 20 Mar. 2013

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About the Residence Inn By Marriott Cleveland Downtown

Location 527 Prospect Ave E, Cleveland, OH 44115

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3400 square feet (316 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Residence Inn By Marriott Cleveland Downtown. For a fee, parking is available. This 3-star Cleveland hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 7 levels
  • 3400 sq ft of conference space
  • 316 sq m of conference space
  • Buffet breakfast (free)
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Cleveland, OH (CLE-Hopkins Intl.) (19.4 km / 12.1 mi)
  • Train station: Cleveland Station (3.2 km / 2 mi)
  • Metro station: Tower City-Public Square Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Residence Inn By Marriott Cleveland Downtown offers 175 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome for a fee per accommodation, per stay
  • Maximum 2 per room (weight limit: 15 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • UnionPay
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged per accommodation, per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.