Residence Inn By Marriott Cleveland Downtown

3.0 star property
3-star hotel near Progressive Field

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Photo gallery for Residence Inn By Marriott Cleveland Downtown

Bar (on property)
Fridge, microwave, stovetop, dishwasher
Suite, 1 Bedroom, Non Smoking
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Kitchen
  • Pet-friendly

Explore the area

Map
527 Prospect Ave E, Cleveland, OH, 44115
  • Rocket Arena
    ‪2 min walk‬
  • Progressive Field
    ‪3 min walk‬
  • JACK Cleveland Casino
    ‪5 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, Non Smoking, Fireplace

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking (Mobility Accessible, Tub)

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking

  • 46 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Non Smoking

  • 90 sq m
  • Sleeps 6
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 54 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Cleveland

Heart of Cleveland.At this Downtown Cleveland hotel, you'll be well placed to visit Rocket Arena and JACK Cleveland Casino, both within a 5-minute walk. Also, Progressive Field is within half a mile (1 km) and Rock and Roll Hall of Fame is within 2 miles (3 km).

What's nearby

  • Rocket Arena - 2 min walk - 0.2 km
  • Progressive Field - 3 min walk - 0.3 km
  • JACK Cleveland Casino - 5 min walk - 0.5 km
  • Huntington Bank Field - 16 min walk - 1.4 km
  • Rock and Roll Hall of Fame - 17 min walk - 1.5 km

Getting around

  • Cleveland Station - 3 min drive
  • Tower City-Public Square Station - 7 min walk
  • Cleveland Hopkins International Airport (CLE) - 15 min drive

Restaurants

  • ‪Harry Buffalo - ‬2 min walk
  • ‪Flannery's Pub - ‬2 min walk
  • ‪House of Blues Cleveland - ‬3 min walk
  • Geraci’s Pizza Slice Shop
  • ‪City Tap - ‬3 min walk

About this property

Residence Inn By Marriott Cleveland Downtown

3-star hotel near Progressive Field
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 5 meeting rooms. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Residence Inn By Marriott Cleveland Downtown. For a fee, parking is available.

This 3-star Cleveland hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 7 levels
  • 316 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Residence Inn By Marriott Cleveland Downtown offers 175 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 15 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Residence Inn By Marriott Cleveland Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 514 out of 1004 reviews
Rating 8 - Good. 218 out of 1004 reviews
Rating 6 - Okay. 123 out of 1004 reviews
Rating 4 - Poor. 91 out of 1004 reviews
Rating 2 - Terrible. 58 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diane, Hanover Township

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location to all venues.
Stayed 3 nights in May 2025

8/10 Good

Anastasia, toledo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was surprised how close this hotel was from our event we were attended (concert) it was alot closer than at anticipated. Food places were also close an in walking distant. The staff told us the bar inside the hotel is open till 11pm but the bar attendant was nice enough to stay over. At first the parking was confusing but they have valet parking was only $45 for the evening which was so much cheaper than parking across the street at the arena it cost $75 all we had to do was give the keys over they did all the parking and brought our car straight to us when checking out. Very friendly staff ! Room was at bigger than we thought an had a nice view from the 6th floor. I highly suggest this hotel especially if your planning on going to an event at the rocket arena. I will definitely go back to stay if we attend another concert or even out that way again.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

steven, fair lawn

Liked: Cleanliness, staff & service
Very good staff. Close to Rocket Arena and many dining options. Sink and tub had hair in it. Breakfast is good but is same options everyday.
Stayed 4 nights in Mar 2025

4/10 Poor

Tiffany

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The check in process was speedy and the staff was friendly and kind. I was very dissatisfied with the cleaniness of my room. I was getting dressed for an event and I noticed that there waa blood that was splatered on the wall and the wall trim i a fee different spots. I very disgusted with that as I don't want to see someone else's bodily fluids in a room that I'm staying in. It made me question the linen, carpet and everything else. There was a lot of mold in the shower which is a hazard to my health as I have a severe allery to mold and it triggered some breathing issues while in the shower. There was a piece of metal that was broken from the handle in the shower that I scratched my elbow on while taking a shower. Lastly, there was something on the wall that resmbled a booger. So overall the room was gross. I wanted to discuss this with the front desk to request a refund but I was pressed for time and the line at checkout was a little lengthy. The location was perfect in proximity to the venue of my event so, that was a plus. I would stay here again If and only if the facility undergoes a thorough cleaning. I did take photos of these issues and would love to be able to send them so these issues can be addressed. If someone could please follow up with a link or an email that I can send them that would be awesome.
Stayed 1 night in Mar 2025

8/10 Good

Halley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice besides the view i stay in609 and my view was buildings.. and the fire place did not work.. but sides that Everything was great.. will come back
Stayed 1 night in Mar 2025

10/10 Excellent

Charlie

Liked: Property conditions & facilities
Thumbs up
Stayed 1 night in Mar 2025

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location for everything we did for my birthday!
Stayed 1 night in Mar 2025

10/10 Excellent

Deven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Vinisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough for a one night stay. Had the basics.
Stayed 1 night in Feb 2025

10/10 Excellent

India

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel overall and staff was wonderful just had an ongoing problem with the toilet
Stayed 1 night in Feb 2025

6/10 Okay

Eric

Travelled with family
Disliked: Staff & service
LIked the arcade built into the hotel, very unique even though it is 3/4 empty. Did not like the service. Specifically delayed check in and no bartender one night.
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Marchelle at the front desk helped fix issue with check in. She was extremely patient and kind and a great employee!
Stayed 2 nights in Feb 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free parking
Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Lindsay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Stayed 1 night in Feb 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and in the center of everything. Staff is friendly and helpful
Stayed 14 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome room..clean and great service.Friendly staff, great bar and great pizza place right next door.Directly across from Arena...will stay again and again .great price as well
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Liked: Staff & service, room comfort
Staff was great. Hotel is outdated. Room was clean but very much outdated. Maintenance was quick and prompt had a few issues inside the room that needed to be attended to
Stayed 1 night in Feb 2025