"We stay here every year for an event at the house of blues. We love it but wish there was an easier access to the opposite end of the hotel. We were o ... " More
Heart of Cleveland
At this Gateway District hotel, you'll be well placed to visit Rocket Mortgage FieldHouse and Cleveland Arcade, both within a 5-minute walk. JACK Cleveland Casino and Progressive Field are also within half a mile (1 km).
Free breakfast
This hotel features a fitness center and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the free buffet breakfast each morning.
Free Internet, kitchens
The 175 guestrooms feature free WiFi and free wired Internet, flat-screen TVs with cable channels, and kitchens with refrigerators, stovetops, and microwaves. Other amenities include pillowtop beds, sofa beds, and sitting areas.
5 Mar. 2020 by General Manager
Dear Guest, all of us at Residence Inn Cleveland Downtown appreciate your excellent rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Colleen Davis, General Manager
25 Feb. 2020 by General Manager
Dear Amanda, it was a pleasure welcoming you back to the Residence Inn Cleveland Downtown. While we are happy you had an overall pleasant stay, we regret not meeting some of your expectations and value your comments. Thank you for the kind rating, and we look forward to providing you with a much better visit the next time your travels bring you to Cleveland. Sincerely, Colleen Davis, General Manager
18 Feb. 2020 by General Manager
Dear Guest, we were disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectations. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Colleen Davis, General Manager
18 Feb. 2020 by General Manager
Dear Amber, thank you for the great review of Residence Inn Cleveland Downtown! We appreciate the flattering comments about our comfortable accommodations. We value hearing from our guests and loved knowing how much you also enjoyed our property. We hope to welcome you again soon. Sincerely, Colleen Davis, General Manager
13 Aug. 2019 by General Manager
Dear Guest, thank you for your terrific rating of the Residence Inn Cleveland Downtown. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Colleen Davis, General Manager
4 Apr. 2019 by General Manager
Dear Guest, thank you for choosing Residence Inn Cleveland Downtown and also for the kind review. We are glad our prime location added to the enjoyment of your visit. Millions of visitors come to the Gateway District every year to enjoy all the excitement of our revitalized historic neighborhood. We will share your kind comments with our entire staff, and we hope to welcome you again soon. Sincerely, Steve Rudolph, General Manager
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3400 square feet (316 square meters) and includes conference space. A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Residence Inn By Marriott Cleveland Downtown. For a fee, parking is available. This 3-star Cleveland hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Self parking (surcharge)
Residence Inn By Marriott Cleveland Downtown offers 175 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards.
Guests are served free buffet breakfast daily.
Recreational amenities at the hotel include a fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
