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"Every worker from the front desk to any where in the building were friendly & helpful! Rooms and other space were clean and inviting. " More

By a verified traveller on Sat 07 Mar 2020

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Hotel Description

3-star hotel near Worcester Polytechnic Institute

In Worcester

You'll find Worcester Polytechnic Institute and DCU Center within 2 miles (3 km) of this Worcester hotel. Clark University and College of the Holy Cross are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and free perks like on-the-go breakfast and an area shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 134 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and hair dryers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$122* Per night/room 6 Nov. - 7 Nov.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Courtyard by Marriott Worcester ratings based on 15 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Worcester

Everyone (5) Family (2)
5 out of 5
Every worker from the front desk to any where in the building were friendly & helpful! Rooms and other space were clean and inviting.

Posted by on 7 Mar. 2020

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Comment from Hotel Management

7 Mar. 2020 by Courtyard by Marriott in Worcester

Wow! Thank you so much for the feedback. Our main goal, as a business, is to ensure every single guest leaves satisfied and happy. We are ecstatic to read we achieved our goal with you! Please do not hesitate to visit us again in the near future.

5 out of 5
Very satisfactory experience. Comfortable bed, large quiet room, good AC and a tasty breakfast buffet . I'd go back any time!

Posted by , from New York on 27 Aug. 2018

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5 out of 5

Great Hotel

Pros: Staff, room cleanliness, decor, cookies and lemon water, downstairs bar
Cons: Nothing
Location: I use it for visiting family - so I just like that it's close by.
This Courtyard has very pleasant staff, looks like it's been recently redone, and is just a great comfortable place to stay. I highly recommend it if you're in Worcester - very close to everything.

Posted by , from NYC on 17 Apr. 2017

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3 out of 5

Central location but mediocre accommodations

Pros: Central location and efficient staff.
Cons: Room layout, A/C noise, lighting, Curtains.
Location: Very close to art museum and WPI. An easy drive to most central Worcester attractions.
We have stayed here as a matter of location convenience on a number of occasions, but there have been only modest improvements to the mediocre character of the hotel. The breakfast arrangements are better now because of some kind of joint operation with Starbucks, but the rooms are badly laid out and noisy. The wash basin is outside the bathroom, which is always an inconvenient arrangement. Between the air conditioning and the refrigerator, there is a constant hum that makes sleep difficult. The lighting cannot be reduced to a safe sleep time level because of poor fixture placement. The hotel personnel are attentive, but there is only so much they can do to offset a badly designed building.

Posted by on 17 Jul. 2016

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Comment from Hotel Management

20 Jul. 2016 by Lisa

Dear Valued Guest, Thank you for choosing to stay with us on numerous occasions. We are glad you enjoy our convenient location and we appreciate your loyalty. We value you feedback as we are always looking to improve our guest's experiences. We do hope you will continue to stay with us in the future. -Lisa Paglier, General Manager

4 out of 5

Conveniently close to the concert I attended.

Pros: Friendly staff. Clean room
Cons: The restaurant stated they were open until 10 but they closed early.
Location: Very convenient to many things.
The hotel was clean, friendly and we would stay there again. Nice and close to a lot of things going on.

Posted by on 18 Oct. 2015

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3 out of 5

Nice, Modern hotel

Pros: Clean, newer, modern
Cons: Better housekeeping schedule. Clean rooms in timely manner, or at least when requested.
Location: Dartmouth!
I was very surprised at how nice, clean, and modern the inside of the lobby and Bistro area of the hotel were. My biggest issue was with the housekeeping staff. Our room wasn't cleaned by noon most days, and even when I asked for it to be done the next block of time we were out, it was not. I found that disappointing. I would stay there again since the area is nice, and I liked the hotel itself. I really think the staff needs to better service the guests staying in the hotel.

Posted by , from Glen Ellyn on 29 Jul. 2015

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3 out of 5

A perfectly fine place to spend a night

Pros: Close restaurants
Cons: Noisy, exercise room
For an overnight, hassle-free place to stay, this hotel fit the bill. Except for a barren, small exercise room and construction work surrounding the hotel, it has no other major deficiencies.

Posted by , from Byport,NY on 28 Nov. 2012

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3 out of 5

The hotel was booked as was every hotel in town for college graduations. Good for what we needed

Pros: Free Internet
Cons: Noisy
I was given a handicapped room and the closet would accomodate my long hanging clothes as the bar was very low to the ground. The bathroom was ok but odd as I am not handicapped but our room was.

Posted by , from New Jersey, USA on 17 May 2012

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4 out of 5

Great place for an overnight

Pros: Free Internet
Cons: breakfast not included
I go to the Courtyard Marriott every time I come to Worcester. It's in a convenient location and has great staff.

Posted by on 27 Feb. 2012

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4 out of 5

Good place to spend the night

Pros: Close restaurants, Free Internet, Quiet
Cons: Poor breakfast
Room was clean, bed comfortable. Duvet not the greatest, but not bad. Staff polite, desk help not very knowledgeable about restaurants within walking distance. Breakfast at cafe was same as many free continental breakfasts in other hotels, but much overpriced.

Posted by , from Michigan on 17 Apr. 2011

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About the Courtyard by Marriott Worcester

Location 72 Grove Street, Worcester, MA 01605

Property Features

Courtyard by Marriott Worcester offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. The business-friendly Courtyard by Marriott Worcester also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Parking is available for a fee. This 3-star Worcester hotel is smoke free.

  • 134 guestrooms or units
  • 4 levels
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Logan Intl. Airport (BOS) (76.4 km / 47.5 mi)
  • Train station: Worcester Union Station (1.7 km / 1.1 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Courtyard by Marriott Worcester offers 134 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Courtyard by Marriott Worcester has a restaurant serving breakfast and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0013333480. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • State tax ID - C0013333480
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Worcester
  • Courtyard Worcester
  • Courtyard Worcester Marriott
  • Marriott Worcester
  • Worcester Courtyard
  • Worcester Courtyard Marriott
  • Courtyard By Marriott Worcester Hotel Worcester
  • Courtyard Marriott Worcester Hotel
  • Worcester Marriott
  • Courtyard by Marriott Worcester Hotel
  • Courtyard by Marriott Worcester Worcester
  • Courtyard by Marriott Worcester Hotel Worcester

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.