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Candlewood Suites Aurora-Naperville by IHG

2.5 star property
Hotel near Splash Country Waterpark in Aurora

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Photo gallery for Candlewood Suites Aurora-Naperville by IHG

Exterior
Exterior
Studio Suite, 2 Double Beds
Exterior
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
2625 W Sullivan Road, Aurora, IL, 60506
  • Place, Vaughan Aquatic Center
    ‪3 min drive‬
  • Place, Orchard Valley Golf Course
    ‪3 min drive‬
  • Place, Vaughan Athletic Center
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪50 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

7.6 out of 10
Good
(23 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (1 Queen Bed)

  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Double Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Aurora

West Aurora stay.Your stay at this West Aurora hotel places you within 6 miles (10 km) of Splash Country Waterpark and Aurora University. Paramount Theater and Hollywood Casino Aurora are also within 6 miles (10 km).

What's nearby

  • Vaughan Aquatic Center - 3 min drive - 1.8 km
  • Orchard Valley Golf Course - 3 min drive - 3.2 km
  • Vaughan Athletic Center - 4 min drive - 2.2 km
  • Chicago Premium Outlets - 8 min drive - 11.3 km
  • Paramount Theater - 11 min drive - 11.9 km

Getting around

  • Aurora Transportation Center - 14 min drive
  • Chicago, IL (DPA-Dupage) - 32 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Mother's Pancake House & Restaurant - ‬5 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Panera Bread - ‬17 min walk
  • ‪Taco Bell - ‬5 min drive

About this property

Candlewood Suites Aurora-Naperville by IHG

Hotel near Splash Country Waterpark in Aurora
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Aurora-Naperville by IHG. Self parking is free.
  • 1 building
  • 83 guestrooms or units
  • 3 levels
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Microwave in a common area
  • 1 conference room
Candlewood Suites Aurora-Naperville by IHG offers 83 accommodations with DVD players and complimentary newspapers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Aurora hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

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includes taxes & fees
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Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aurora-Naperville
Candlewood Suites Hotel Aurora-Naperville
Candlewood Suites Aurora - Naperville Hotel Aurora
Candlewood Suites Aurora-Naperville Hotel
Candlewood Suites Aurora Naperville
Candlewood Suites Aurora Nape

Candlewood Suites Aurora-Naperville by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 326 out of 767 reviews
Rating 8 - Good. 168 out of 767 reviews
Rating 6 - Okay. 100 out of 767 reviews
Rating 4 - Poor. 73 out of 767 reviews
Rating 2 - Terrible. 100 out of 767 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Arturo

Liked: Cleanliness, staff & service
Staff was very courteous. The room smelled and has seen better days.
Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2025

6/10 Okay

Michael

Liked: Staff & service
Not Privacy
Stayed 1 night in Nov 2025

8/10 Good

Ruslan

Stayed 1 night in Nov 2025

10/10 Excellent

Anna

Stayed 1 night in Nov 2025

6/10 Okay

Debby

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2025

8/10 Good

Brandon

Stayed 1 night in Nov 2025

2/10 Terrible

michael

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
My rug was soaked the tv hardly works things falling off the wall it hit my foot and they would not do anything even called the customer service and they said they couldn't help and they said I would get my security deposit at check out and it's been over an hour plus they said they would reimburse my room payment
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

4/10 Poor

Joyce

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a mildew smell and i ask for a receipt and was told it would be email. There was no staff behind the desk when we checked in and out had to wait.
Stayed 1 night in Oct 2025

10/10 Excellent

Edgar

Stayed 1 night in Oct 2025

10/10 Excellent

Sergio

Stayed 1 night in Oct 2025

10/10 Excellent

Ismael S

Stayed 1 night in Oct 2025

8/10 Good

Stevie

Liked: Staff & service, amenities
Front desk staff was friendly, very accommodating, would stay here again, however took the top sheet off my bed as it had stains and so did two pillow cases.
Stayed 1 night in Oct 2025

2/10 Terrible

Victoria Ordonez

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was not a safe place for a single woman traveling alone. The place is old, noisy and it felt uncomfortable I realized this as I was walking the long hallway on the 3rd floor ..and this Wa supposed to be the safer floor …!!!!
Stayed 1 night in Oct 2025

10/10 Excellent

Vusal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Liked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Great developing country vibe

The good: the shower was nice. Good water pressure and temp. Towels nice. Bed comfy. My room was quiet, but... The not so good: Nasty, stained, worn out carpets throughout. Uncarpeted areas had sticky floors in room and common areas. There were rooms with loud music playing with the door cracked so everyone could hear it. Hallway trash needed to be changed; hallway smelled like Indian food. My room's loud A/C finally got my room to 71 degrees at about 2AM; I arrived at around 9PM. My room was heavily scented with cheap cleaning chemical fragrance--which is common when traveling internationally. I literally had to rebuild my self-respect after my stay here.
Stayed 1 night in Aug 2025

8/10 Good

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

10/10 Excellent

crystal

Stayed 2 nights in Aug 2025

2/10 Terrible

Leeoreana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Look into it
Stayed 1 night in Jul 2025

2/10 Terrible

Shawn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

regina

Travelled with partner
Liked: Cleanliness
It needs to be updated but it was clean and decent for the night we stayed
Stayed 1 night in Jun 2025

6/10 Okay

Anson

Travelled with family, Travelled with group
Stayed 1 night in May 2025

4/10 Poor

Jean

Disliked: Staff & service
Stayed 1 night in Jun 2025