Hampton Inn & Suites Boston Crosstown Center

3.0 star property
3-star hotel near Northeastern University

Choose dates to view prices

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Reception
In-room safe, blackout drapes, iron/ironing board
In-room safe, blackout drapes, iron/ironing board
Exterior
In-room safe, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
811 Massachusetts Ave, Boston, MA, 02118
  • Northeastern University
    ‪15 min walk‬
  • Copley Square
    ‪3 min drive‬
  • Fenway Park
    ‪3 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (3x3 Shower)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Bay view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Boston

South End stay.Your stay at this South End hotel places you within 2 miles (3 km) of Northeastern University and Copley Square. Fenway Park and Newbury Street are also within 2 miles (3 km).

What's nearby

  • Northeastern University - 15 min walk - 1.3 km
  • Copley Place - 3 min drive - 2.1 km
  • Copley Square - 3 min drive - 2.9 km
  • Fenway Park - 3 min drive - 2.9 km
  • Boston Common - 4 min drive - 3.2 km

Getting around

  • Boston Ruggles Station - 2 min drive
  • Newmarket Station - 14 min walk
  • Logan International Airport (BOS) - 14 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Stop & Taste Pizza - ‬10 min walk
  • ‪Flour Bakery & Cafe - ‬11 min walk
  • ‪Maxine's On Saint James - ‬9 min walk
  • ‪Jaho Coffee Roaster & Wine Bar - ‬10 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

3-star hotel near Northeastern University
Hampton Inn & Suites Boston Crosstown Center offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hampton Inn & Suites Boston Crosstown Center. Parking is available for a fee.

This 3-star Boston hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and safes. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered self parking on site (USD 25 per night)
  • Secured, covered extended parking on site (USD 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels
  • Video game console

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Covered extended parking fee: USD 25 per day
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 10432904004
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. The tax ID number is 10432904004. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Boston Hampton Inn
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Hampton Inn & Suites Boston Crosstown Center Hotel
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Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Hampton Inn & Suites Boston Crosstown Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 481 out of 1124 reviews
Rating 8 - Good. 289 out of 1124 reviews
Rating 6 - Okay. 167 out of 1124 reviews
Rating 4 - Poor. 80 out of 1124 reviews
Rating 2 - Terrible. 107 out of 1124 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was good. But kind of expensive for the area it is in. Not walkable at all with all the drug addicts in the streets around. But they gave us a great room for my special needs son with room for him to run without getting hurt or bothering neighbors.
Stayed 1 night in May 2025

8/10 Good

JAMES, Clementon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was close to the airport
Stayed 3 nights in Apr 2025

8/10 Good

ROBERT, TUCSON

Stayed 3 nights in Feb 2025

8/10 Good

alicea

Liked: Staff & service, amenities, property conditions & facilities
I didn’t do anything to the room, but it doesn’t look like I got my $50 back
Stayed 2 nights in Feb 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Worst front desk experience ever. 2 South Americans treating bad white europeans or white Americans. No smiles and they didn’t look to the eyes
Stayed 2 nights in Feb 2025

10/10 Excellent

Mateen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area arounf the hotel is not the safest but there are plenty of safety officers
Stayed 1 night in Mar 2025

4/10 Poor

Rebecca

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Came in for a overnight trip for Boston Childrens Hospital. I booked this hotel based on reviews and they were positive for the most part. Upon arrival, we were greeted and the lady at the front desk even said "this is a rough neighborhood" after I asked to be placed about floor 5. Being above floor 5 is typical for us however the reaction was unsettling. Got to the room and the walls were all scuffed up, no smoke alarm, bed was so uncomfortable with spring in my back, bathroom tub was dirty and the smoke heads were missing parts. The outside noise was an all night thing. Wasn't worth the money paid.
Stayed 1 night in Feb 2025

8/10 Good

Manuel

Liked: Staff & service, amenities
The hotel is fine, but they are thieves. They charge $20 for parking and if you pay in the parking lot, they charged me $40 for 8 hours.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimmy

Stayed 1 night in Feb 2025

10/10 Excellent

Kimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pretty and clean
Stayed 2 nights in Feb 2025

8/10 Good

Shaleenia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Kathy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed due to the close proximity of the hospital
Stayed 2 nights in Feb 2025

6/10 Okay

Rafael

Liked: Cleanliness, staff & service
The only problem I found was two roaches. I was moved to a different room. But, this really made me uncomfortable because I didn’t feel safe eating or leaving things out. Afraid to bring a roach to my home
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was terrific. My only complaint is with the water pressure in the shower.
Stayed 1 night in Feb 2025

10/10 Excellent

Nella

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2025

8/10 Good

Kenneth

Liked: Room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Natalie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The toilet kept running all night in Room 617. We had to keep the bathroom door closed because it was so loud. In the morning the toilet overflowed all over the floor. Carpet in room smelled like feet. Bed sheets did not fit.
Stayed 1 night in Feb 2025

6/10 Okay

Victor

Check-in to find out shower Head was not working later in evening. Told front desk in mng and they seem to know about the issues. Then why give us that room?
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and comfortable. Quiet, nice breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Allyson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with great staff. However a hotel is supposed to be a place that you can get a good night's sleep. We were on the 8th Floor with the Gym right above our room. Someone was running on the treadmill for 2hours in the middle of the night. It sounded like a tornado. I went down to the front desk and the front desk agent said that the gym was open 24 hours. I was exhausted 😩
Stayed 2 nights in Feb 2025

10/10 Excellent

AR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 4 nights in Feb 2025

8/10 Good

JAQUELINE

Stayed 1 night in Feb 2025