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Hilton Garden Inn Schaumburg

3-star property
1191 Woodfield Road, Schaumburg, IL 1-855-887-0424
4.3 out of 5
Very good!
See all 19 travelocity Reviews

"Just ok. Fairly clean. They were doing lots of construction when we arrived. Front desk recommended us to enter from back, but entrance was inaccess ... " More

By a verified traveller on Sat 24 Jun 2023

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Hotel Description

3-star hotel near Woodfield Mall

In shopping district

Within 2 miles (3 km) of this Schaumburg hotel, you'll find Woodfield Mall and FireZone. LEGOLAND® Discovery Center and Spring Valley are also within 2 miles (3 km).

Renovated in 2023

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $139* Per night/room 3 May - 4 May

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Schaumburg ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Schaumburg

Everyone (12) Couples (5) Family (3)
3 out of 5
Just ok. Fairly clean. They were doing lots of construction when we arrived. Front desk recommended us to enter from back, but entrance was inaccessible and had to return and carry bags over/around lots of broken sidewalks and construction. Gym was pretty nice. Construction workers and other workers woke everyone up at 5-6am. Still an ok stay. Breakfast was not included in stay.

Posted by , from Hilliard on 24 Jun. 2023

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Comment from Hotel Management

25 Jun. 2023 by Customer Service

Thank you for submitting your feedback with us, Robert.We are always working as hard as we can to provide the most enjoyable of visits for our guests. We regret to hear that your experience with us was anything less than ideal. We will share these concerns with the appropriate members of our team so we may moving forward. We hope you plan on staying with us again soon as we'd love to improve your opinion of us.

5 out of 5

Posted by on 12 Feb. 2023

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Comment from Hotel Management

7 Mar. 2023 by Customer Service

Thank you for the excellent rating, Tamonica!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hilton Garden Inn Schaumburg! We look forward to hosting you again soon.

1 out of 5
After checking in and paying for our room, we were informed that there is no hot water! What?!

Posted by on 11 Feb. 2023

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Comment from Hotel Management

11 Feb. 2023 by Customer Service

Thank you for your feedback, Steve.We're disappointed to hear that you were not completely satisfied with your experience with us. Thank you for stopping at the desk this morning to speak with me regarding your stay. We are dedicated to providing our guests with quality service and accommodations. I truly appreciate you letting us make it right for you! If there is anything we can do to make the rest of your stay better, please feel free to stop at the front desk. Now that the hot water is back, I am sure your experience will be a wonderful one.As this is the experience, we stive for each of our guest.

1 out of 5
They didn’t have my reservation and I had to pay for a new room. The hotel has no acknowledgment of my Travelocity reservation.

Posted by on 8 Nov. 2022

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Comment from Hotel Management

9 Nov. 2022 by Customer Service

Thank you for sharing your feedback, Gary.We're disappointed you had such challenges during your check-in. We understand the importance of a smooth check-in and we regret that we couldn't accommodate your needs. It's important to us that all of our guests feel valued so we'll be sure to address your concerns with our management team moving forward.We hope for the opportunity to demonstrate the high-caliber service we're capable of sharing with our guests.

5 out of 5

Posted by , from Appleton on 15 Aug. 2022

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5 out of 5
Great as always

Posted by on 17 Aug. 2021

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Comment from Hotel Management

19 Aug. 2021 by HGI Schaumburg

Thank you so much for the 5 Star Rating! We all can't wait to welcome you back!

5 out of 5

Posted by on 19 Jun. 2021

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Comment from Hotel Management

8 Jul. 2021 by HGI Schaumburg

Thank you so much for the 5 Star Rating! We all can't wait to welcome you back!

5 out of 5
Easy check in. Nice room. Somewhat noisy guests.

Posted by on 22 May 2021

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Comment from Hotel Management

23 May 2021 by HGI Schaumburg

Thank you so much for the review! We're truly sorry about the noise & we'll definitely assist you on a more quiet location on your next visit. Best Regards!

3 out of 5
I'm not paying $10 for breakfast unless it's special. Made to order means nothing if the ingredients are no better than the pre-cooked variety. The aging hotel is OK for the price. Nothing to write home about.

Posted by on 18 Nov. 2019

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Comment from Hotel Management

13 Nov. 2020 by HGI

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will share this feedback with our team so that we can continually improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. All The Best,

5 out of 5

Posted by on 2 Nov. 2019

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Comment from Hotel Management

3 Nov. 2019 by manager

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

About the Hilton Garden Inn Schaumburg

Location 1191 Woodfield Road, Schaumburg, IL 60173

Property Features

Hilton Garden Inn Schaumburg offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Schaumburg. Self parking is free. A complete renovation of Hilton Garden Inn Schaumburg was completed in June 2023.

  • 1 building
  • 166 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Roselle Medinah Station (7.9 km / 4.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hilton Garden Inn Schaumburg offers 166 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers. This Schaumburg hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hilton Garden Inn Schaumburg has a restaurant serving breakfast and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Pets cannot be left unattended
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 PM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Schaumburg
  • Hilton Garden Inn Schaumburg
  • Schaumburg Hilton Garden Inn
  • Hilton Garden Inn Schaumburg Hotel Schaumburg
  • Hilton Garden Inn Schaumburg Hotel
  • Hilton Garn Inn Schaumburg
  • Hilton Schaumburg Schaumburg
  • Hilton Garden Inn Schaumburg Hotel
  • Hilton Garden Inn Schaumburg Schaumburg
  • Hilton Garden Inn Schaumburg Hotel Schaumburg

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.