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MainStay Suites Chicago Schaumburg

2.5 star property
Hotel near Woodfield Mall in Schaumburg

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Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby sitting area
Suite, 1 Queen Bed, Non Smoking (One-Bedroom Sutie)

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
1200 Bank Drive, Schaumburg, IL, 60173
  • Place, Woodfield Mall
    ‪11 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪18 min walk‬
  • Place, Spring Valley
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(70 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Schaumburg

In shopping district.You'll find Woodfield Mall and AMC Streets Of Woodfield 20 within 2 miles (3 km) of this hotel. Spring Valley and LEGOLAND® Discovery Center are also within 2 miles (3 km).

What's nearby

  • Woodfield Mall - 11 min walk - 1.0 km
  • AMC Streets Of Woodfield 20 - 18 min walk - 1.5 km
  • LEGOLAND® Discovery Center - 18 min walk - 1.5 km
  • Spring Valley - 2 min drive - 2.2 km
  • Jump Zone - 4 min drive - 3.5 km

Getting around

  • Roselle Medinah Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 24 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk

About this property

MainStay Suites Chicago Schaumburg

Hotel near Woodfield Mall in Schaumburg
As a guest of MainStay Suites Chicago Schaumburg, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. MainStay Suites Chicago Schaumburg also features multilingual staff, a picnic area, and laundry facilities. Self parking is free.

This Schaumburg hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Built in 1999
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • Elevator
  • No smoking on site
MainStay Suites Chicago Schaumburg offers 120 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 328 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 107 out of 1000 reviews
Rating 2 - Terrible. 116 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Kiara

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for business for 7 days and never again. Everything
Stayed 7 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchens are great, WiFi was weak
Stayed 14 nights in Oct 2025

2/10 Terrible

AQM Matiur

Disliked: Cleanliness, staff & service, property conditions & facilities
could not like it at all. Did not check in by seeing the condition of the lobby and hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

2/10 Terrible

Akshay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a weird smell in the room all the time. We spotted few insects as soon as we entered the room. Overall this wasn't a pleasant experience.
Stayed 1 night in Oct 2025

2/10 Terrible

Dolor

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at a MainStay hotel, and unfortunately, it will be our last. The level of service and cleanliness was appalling. Upon arrival, we found stained bedsheets, and when we called the front desk to request clean ones, the man who answered told us to bag them up and bring them down ourselves. That alone was unacceptable. We stayed for 5 days and noone stopped by our room a single day, even when requested. When we went to use the kitchen, we discovered there were no clean dishes in the cabinets . They were all in the dishwasher, still dirty from the previous guests. The nights were loud and restless due to ongoing construction noises. On our second morning, we noticed a horrible smell in the room. After looking around, we discovered an old bra and thong behind the bed. Absolutely disgusting. When I brought this up to the front desk again, the staff seemed indifferent and offered no apology or solution. Overall, this stay was unsanitary, noisy, and handled with zero care or professionalism. We are extremely disappointed and will not be returning
Stayed 5 nights in Oct 2025

6/10 Okay

Oscar

Liked: Cleanliness, staff & service, amenities
Once i walk in i noticed they only had realy small pillows would i of been better that had normal size bed pillows
Stayed 1 night in Oct 2025

2/10 Terrible

Kirk

Disliked: Cleanliness
The entire hallway stank from recent cooking efforts by the previous occupant or a neighbor. The parking lot is blanketed with goose droppings. Long term residents loiter about outdoors to smoke, while numerous cars in the lot have plastic over smashed windows. Overall, not an upbeat place to stay.
Stayed 2 nights in Sep 2025

6/10 Okay

Kathryn

Travelled with partner
Disliked: Cleanliness
Cockroach in the bathroom. We planned to use the pull out couch, but there were no extra pillows or blankets when we called down to the front desk, the said they didn’t have any extra blankets. Only decaf coffee packets in the room. The lobby had coffee and tea. The room was a good size, with a full fridge and stove. The bed was clean and comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Sinethemba

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 10 nights in Sep 2025

10/10 Excellent

Oscar

Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was super nice, a little outdated but still nice. Definitely will consider for another stay in the future. Felt very homey and the hallways and rest of the building were clean and nicer then most of the places Ive stayed at lately. There were some oddities in our room but nothing that made the stay bad and the property felt safe and parking was easy and convenient.
Stayed 1 night in Sep 2025

6/10 Okay

Mritunjay

Travelled with family
This is an okay property to stay. Rooms are clean. Polite Staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brittany

Stayed 1 night in Sep 2025

6/10 Okay

Alexander

Liked: Staff & service
Wonderful staff, okay property
Stayed 1 night in Sep 2025

4/10 Poor

STEFAN

Disliked: Staff & service, property conditions & facilities
For seven days no cleaning!!! Are you serious? So disappointed and for sure will never recommend this place.
Stayed 8 nights in Sep 2025

10/10 Excellent

M.S.

Travelled with family
Liked: Staff & service, room comfort
Rooms are a bit dated. Property is well taken care of and staff are extremely nice. They keep the property clean and were even cleaning the hallways carpets one day!
Stayed 11 nights in Sep 2025

4/10 Poor

Emily, Wayland

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly but the rooms were beyond disgusting. We didn't even stay our last night because of it. Never offered a refund or anything
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2025

6/10 Okay

Constance

Travelled with partner
Liked: Staff & service
The staff were nice. I cleanliness could have been up to par for the bathrooms and the hallways are outdated. Beds were comfortable to sleep on
Stayed 2 nights in Sep 2025

10/10 Excellent

Brittany

Stayed 1 night in Sep 2025

10/10 Excellent

Brennen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding value!
Stayed 1 night in Sep 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Daniel

Stayed 2 nights in Aug 2025

6/10 Okay

Allen

Stayed 3 nights in Sep 2025