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The staff service was awesome. They were all nice and very attentive. The cleanliness of the room was bad. The towels were smelly and dirty. The room itself was smelly. No a comfortable situation.

We liked everything. The deli and bar, Pool and hot tub, rooms cleanliness. We will definitely come back.

We really enjoyed our stay at the Dolphin. I’m a seasoned Disney traveler and this was my first time staying at the Dolphin and booking through Travelocity. I was nervous to book through them at first because I normally book directly with the hotel. However, I am very glad I chose to go through Travelocity because I got a great rate and they made booking my stay so easy!! At check in we were automatically upgraded to a 9th floor room with a balcony (Thank you Andy!!). The view was wonderful!! Room was very clean & tastefully decorated. Beds were very comfortable. We were surprised how quiet the room was, usually you hear toilets flushing and people talking but the room seemed pretty soundproof. We loved the nice lobby, well maintained grounds and the pool area. Hotel did great job following the Covid safety measures. The Dolphin also has a great selection of restaurants in the hotel and close by at the neighboring Swan hotel. After a long day at the park it is nice to know you can go back to your hotel and have a nice meal. The only negative is the $27 per day fee to self park. This isn’t New York City or Boston, there’s plenty of space in Central Florida so it’s pretty clear this fee is an extra cash grab by Disney which is very disappointing. I would highly recommend staying at the Dolphin.

Clean, comfortable, friendly staff and definitely will stay there again

Excellent hotel. Booked for December weekend as well!

everything was great very happy and I would go again. The staff was very courteous and helpful except it was extremely difficult to get hold of a live person, someone to answer their phone after calling half a dozen times