Heritage Place Houston Brookhollow offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 468 square feet (43 square meters) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Heritage Place Houston Brookhollow. Free self parking is available.
The property appears to be stripped of any of the amenities it once had. My son jumped in the pool and it took a hunk out of his foot from something on the bottom. The staff showed apathy and had NO FIRST AID kit. We asked to speak to the owner or general manager and we NEVER heard anything back. WE WILL NOT BE RECOMMENDING THIS PROPERTY TO ANY ONE!
Hotel had no sign anywhere on the building or parking lot. Hallway were heavily perfumed (anyone with scent sensitivities should not stay at the hotel.). Building is located in an industrial area and you could hear the interstate traffic all night long. Review must have been from when it was a courtyard hotel.
There was no breakfast. Coffee shop/ cafe was a coffee pot with creamer. Website claims a vegetarian breakfast. There was a bowl of apples across the room. Maybe that was it.
This is an old Courtyard hotel, it still has the feel but not all the extras. For the price it was worth it, the rooms were clean, the bed felt safe. The location was perfect for me and I might stay again in the area. The treadmills worked and I was pleased to use the exercise room. No breakfast but a Dennyâs across the street.
On the positive side, the manager ran my card for the deposit and attached the pet fee to the deposit thus avoiding my card being charged for two amounts. The fee was for my two dogs. The room was adequate, however the toilet paper bar was missing on both which made it annoying. Now the bad part. The car parked next to mine got robbed of its four tires. The day of check out I was missing two lugs on my tire. I was given a partial refund of the pet fees for the inconveniences. Hereâs my complaint, if the hotel knows that guests are getting stuff stolen, they nee to try to find a way, what that is, I donât know? As much as I appreciate the partial refund which was a good gesture. I canât in good conscience recommend this hotel.