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Heritage Place Houston Brookhollow

3.0 star property
Houston hotel in Lazybrook/Timbergrove area

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Photo gallery for Heritage Place Houston Brookhollow

Reception
Breakfast area
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Meeting facility
Standard Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
2504 North Loop West, Houston, TX, 77092
  • Downtown Aquarium
    ‪10 min drive‬
  • Daikin Park
    ‪11 min drive‬
  • George R. Brown Convention Center
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About the area

Houston

Lazybrook/Timbergrove stay.Your stay at this Lazybrook/Timbergrove hotel places you within 9 miles (15 km) of Downtown Aquarium and Daikin Park. Also within 9 miles (15 km) are CityCentre and Toyota Center.

What's nearby

  • Downtown Aquarium - 10 min drive - 14.1 km
  • Daikin Park - 11 min drive - 15.2 km
  • George R. Brown Convention Center - 12 min drive - 16.0 km
  • Toyota Center - 12 min drive - 16.0 km
  • MD Anderson Cancer Center - 15 min drive - 17.5 km

Getting around

  • Cavalcade Station - 7 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 41 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬16 min walk
  • ‪Taco Bell - ‬19 min walk

About this property

Heritage Place Houston Brookhollow

Houston hotel in Lazybrook/Timbergrove area
Heritage Place Houston Brookhollow offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Heritage Place Houston Brookhollow. Free self parking is available.

This Houston hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 3 levels
  • 468 sq ft of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site
Heritage Place Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • 0.53 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Management fee: USD 100.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in December and close in December.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Heritage Place Houston Brookhollow Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 133 out of 237 reviews
Rating 8 - Good. 53 out of 237 reviews
Rating 6 - Okay. 23 out of 237 reviews
Rating 4 - Poor. 15 out of 237 reviews
Rating 2 - Terrible. 13 out of 237 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Kerry

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hotel had no sign anywhere on the building or parking lot. Hallway were heavily perfumed (anyone with scent sensitivities should not stay at the hotel.). Building is located in an industrial area and you could hear the interstate traffic all night long. Review must have been from when it was a courtyard hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Great for the most part.
Stayed 1 night in Apr 2025

10/10 Excellent

Karin, Pewaukee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean and well appointed. Disappointed that there was no breakfast offered at all.
Stayed 2 nights in Mar 2025

8/10 Good

Sharteer

The staff and room was very nice
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Clean and quiet
Stayed 4 nights in Mar 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful accommodation. Very nice staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elijah, Houston

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Judy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was lovely, the bed is comfortable, the room was quiet and the staff was friendly. There was plenty of hot water and fluffy towels. We had a great night sleep and wonderful showers. Our romm overlooked an inviting swimming pool.
Stayed 1 night in Mar 2025

8/10 Good

Bennett

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice. The property is a little older, but well kept. The staff was very friendly. Overall a great stay for the price
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed for one night. The bed was comfortable and the shower had a strong spray. The small cabinet refrigerator was cold. The combination a/c & heater thermostat was accurate. Hotel doesn't provide breakfast. The tv offered numerous stations and the wifi had a strong signal.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
The location offers a great distance from downtown and near the heights!
Stayed 1 night in Mar 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place all the way around. I just hate they took breakfast away, but I still love it and leaving all my stars.Ms. Rosa is the best. Great customer service and she stays on top of everything. I love her. Highly recommend
Stayed 1 night in Mar 2025

8/10 Good

Trikelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very ducked off but it’s really nice and clean. I did not like the fact that we were put all the way on the 3rd floor in the middle of the hotel which was miles away from the elevator and they don’t have microwaves in the rooms. So if u wanna warm something and u get a far room just wait until the next morning. I did get a first floor and that was very convenient to everything. The pool area is nice and clean and very pretty at night. When I read the reviews before the stay it stated they had breakfast, currently THEY ARE NO LONGER SERVING BREAKFAST only coffee, which was disappointing. Overall everything else was nice and they have a gas station in the front of the hotel and some stores on the back street of the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Jaine L.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice overnight stay

We had a very nice overnight stay at Heritage Place. The staff was friendly and helpful, and the room was clean and comfortable. It was very quiet and the bed comfortable. We will stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Mirakal

Liked: Property conditions & facilities
Loved my stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Gami

Liked: Property conditions & facilities

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location and service

Nice and quiet only thing is food is a bit lame or too basic but its not a big deal for me since there are so many restaurants around the area. But other than that I really enjoy the stay.
Stayed 2 nights in Mar 2025

8/10 Good

Acasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Coral LeAnn, Huntsville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet hotel located between two destinations I had to be at.
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Rosa ay check-in was amazing! The room was clean spacious and comfortable. We were on the 1st floor poolside so it was perfect! Pipo was clean as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Gami

Travelled with partner
Liked: Cleanliness, amenities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Trikelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
So the hotel itself is nice. THERE WONT BE ANYMORE BREAKFAST per the staff. I was very upset bc I read the reviews and all said they had good breakfast but they have now stopped it. The pool scenery is very nice and my kids loved it. This is a very large hotel and we were put all the way to the back at the top I hated the walk but I am now on the first floor, which is so much better. There is no microwave in the rooms, so u have to warm your food downstairs. If u get a room far like me do everything before you have to go back to your room. Overall very good and clean hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Veronica, Detroit

Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025