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Heritage Place Houston Brookhollow

3.0 star property
Houston hotel in Lazybrook/Timbergrove area

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Photo gallery for Heritage Place Houston Brookhollow

Reception
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Meeting facility
Breakfast area
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

View in a map
2504 North Loop West, Houston, TX, 77092
  • Place, Memorial Hermann Greater Heights Hospital
    ‪18 min walk‬
  • Place, Triumph Hospital the Heights
    ‪18 min walk‬
  • Place, Karbach Brewing
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

8.6 out of 10
Excellent
(48 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Double Room

8.6 out of 10
Excellent
(14 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Deluxe Single Room

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Deluxe Double Room

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed

Standard Room - Hearing Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Double - Hearing Accessible

  • Sleeps 4
  • 2 Double Beds

Deluxe Single - Sofabed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Houston

Lazybrook/Timbergrove stay.Your stay at this Lazybrook/Timbergrove hotel places you within 9 miles (15 km) of Downtown Aquarium and Daikin Park. Also within 9 miles (15 km) are CityCentre and Toyota Center.

What's nearby

  • Memorial Hermann Greater Heights Hospital - 18 min walk - 1.6 km
  • Triumph Hospital the Heights - 18 min walk - 1.6 km
  • Houston Graduate School of Theology - 2 min drive - 3.0 km
  • Karbach Brewing - 3 min drive - 3.0 km
  • TC Jester Dog Park - 4 min drive - 2.7 km

Getting around

  • Cavalcade Station - 7 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 41 min drive

Restaurants

  • ‪Whataburger - ‬15 min walk
  • ‪E-Star Asian Buffet - ‬17 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬16 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Denny's - ‬4 min walk

About this property

Heritage Place Houston Brookhollow

Houston hotel in Lazybrook/Timbergrove area
Heritage Place Houston Brookhollow offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 468 square feet (43 square meters) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Heritage Place Houston Brookhollow. Free self parking is available.

This Houston hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 3 levels
  • 468 sq ft of conference space
  • 43 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Onsite shopping
  • Elevator
  • No smoking on site
Heritage Place Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay
  • 0.53 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Management fee: USD 100.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • The seasonal pool will open in December and close in December.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Houston Brookhollow
Heritage Place Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow
Heritage Place Houston Brookhollow Houston
Heritage Place Houston Brookhollow Hotel Houston

Heritage Place Houston Brookhollow Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 303 out of 540 reviews
Rating 8 - Good. 116 out of 540 reviews
Rating 6 - Okay. 55 out of 540 reviews
Rating 4 - Poor. 30 out of 540 reviews
Rating 2 - Terrible. 36 out of 540 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Stayed 1 night in Sep 2025

8/10 Good

authom

Stayed 2 nights in Aug 2025

2/10 Terrible

Nia, Saint Louis

Disliked: Staff & service, property conditions & facilities
Hello, I want to share my experience. I was switched rooms four times due to serious issues, including stained sheets, roaches, and even being given access to another guest’s room. This was not only inconvenient but also left me feeling unsafe and dissatisfied with my stay. Given these circumstances, I believe a full refund is appropriate. I appreciate your prompt attention and resolution to this matter.
Stayed 2 nights in Aug 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whoever designed the toilet paper location should return to design school
Stayed 2 nights in Aug 2025

10/10 Excellent

Joe

Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Experience

Very quiet, Very professional
Stayed 3 nights in Aug 2025

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
You get what you pay for. The hotel is somewhat well maintained.
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Stayed 3 nights in Aug 2025

10/10 Excellent

Makayla

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Lady who works at the front desk in the morning is very sweet and welcoming
Stayed 2 nights in Aug 2025

10/10 Excellent

Haleigh

Good
Stayed 7 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

Amazing
Stayed 2 nights in Aug 2025

8/10 Good

Charles H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying here
Stayed 1 night in Jul 2025

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, clean and pool access
Stayed 2 nights in Aug 2025

6/10 Okay

Steve

Travelled with family
Liked: Property conditions & facilities, room comfort
Not the best experience. The room had trash left over from the previous guest that had been missed, which could have been excused, but my wife called down about 10:30pm to ask for a few more pillows, and the man at the front desk informed her there were no more pillows available? As a person who worked at the Worthington Hotel in Ft. Worth, TX during my college years, I find it hard to believe there were no pillows available on the property. I assume this was the same person behind the desk wearing sunglasses when we walked in. Will definitely not be returning
Stayed 1 night in Aug 2025

10/10 Excellent

Sumardi, Stillwater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and very clean. Highly recommended
Stayed 1 night in Jul 2025

6/10 Okay

Harold

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Who let the dogs out

Stayed 2 nights - room was not cleaned for 2nd night no clean towels - toilet flushing is extremely loud… but the worst is getting past the entrance— strong urine smell, I was debating on canceling my stay …
Stayed 2 nights in Aug 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed comfort, easy parking
Stayed 1 night in Aug 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the fact that it did not have easy access to the pool area. No breakfast provided
Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Stayed 1 night in Aug 2025

8/10 Good

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
They no longer have breakfast so that was a bummer
Stayed 1 night in Aug 2025

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025