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Chiado Mercy - Lisbon Best Apartments

4.0 star property
4-star apartment near Rossio Square

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Photo gallery for Chiado Mercy - Lisbon Best Apartments

Superior Apartment, 2 Bedrooms | Living area
View from property
Standard Apartment, 1 Bedroom | View from room
Superior Apartment, 1 Bedroom | Living area
Hallway

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Rua da Misericórdia, 116, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

  • 104 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms

  • 132 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Queen Beds, 2 Twin Beds and 1 Double Sofa Bed

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About the area

Lisbon

Lisbon City Center stay.Within a 10-minute walk of this Lisbon City Center apartment, you'll find Rossio Square and Avenida da Liberdade. Marquis of Pombal Square and Campo Grande are also within 3 miles (5 km).
View more Apartments in Lisbon DistrictOpens in a new window

What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Commerce Square - 8 min walk - 0.7 km
  • Castle of São Jorge - 10 min walk - 0.9 km

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 5 min walk
  • Humberto Delgado Airport (LIS) - 28 min drive

Restaurants

  • ‪Bairro do Avillez - ‬2 min walk
  • ‪Cervejaria Trindade - ‬1 min walk
  • ‪Valdo Gatti - ‬2 min walk
  • ‪Toca da Raposa - ‬2 min walk
  • ‪Casa Dos Pescados - ‬1 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Chiado Mercy - Lisbon Best Apartments

4-star apartment near Rossio Square
Chiado Mercy - Lisbon Best Apartments offers its guests tour/ticket assistance and an elevator. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon apartment is smoke free.

  • 17 guestrooms or units
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby bath
  • Free crib
  • High chair
  • Travel crib

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 29 lbs per pet)
  • Fee: EUR 20 per accommodation per night
  • Service animals exempt from fees
  • Deposit: EUR 200 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 17 units
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets: EUR 20 per accommodation, per night, plus a deposit of EUR 200 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 29 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

Property Registration Number No Registration ID

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

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Chiado Mercy - Lisbon Best Apartments Apartment
Chiado Mercy - Lisbon Best Apartments Apartment Lisbon

Chiado Mercy - Lisbon Best Apartments Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 311 out of 339 reviews
Rating 8 - Good. 24 out of 339 reviews
Rating 6 - Okay. 2 out of 339 reviews
Rating 4 - Poor. 1 out of 339 reviews
Rating 2 - Terrible. 1 out of 339 reviews

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Kim, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Great space! Very comfortable and well kept. Fernando was super helpful and friendly! He’s the best.
Stayed 3 nights in Nov 2025

10/10 Excellent

Shreedhar

Stayed 4 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were beautiful and the locations were fabulous! We had to switch rooms during our stay as Expedia had an error on the listing and Lisbons Best was amazing and super easy to deal with and went above and beyond what was expected. We will 100% use their property again
Stayed 2 nights in Oct 2025

10/10 Excellent

Lina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment has the most beautiful view on the patio and we really enjoyed our rooms and comfortable beds. It was nicely decorated, and the host were very responsive helpful and I am highly recommending this apartment.
Stayed 7 nights in Oct 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Prabhdeep Singh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious apartment. Would definitely stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alyssa Marie Olalia

Liked: Cleanliness, property conditions & facilities
Excellent place to stay. Will definitely recommend and stay here again. Pictures didn’t give justice to the place, it was very clean, smelled so clean and well maintained. Got a surprise birthday cake too from the property.
Stayed 4 nights in Oct 2025

10/10 Excellent

Leandro

Travelled with family
Liked: Cleanliness, room comfort
Fernando foi muito prestativo no atendimento do começo ao fim!
Stayed 2 nights in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
In the center of a vibrant neighborhood. Apartment was modern and amazing. Couldn’t have been better. Host was so friendly and accommodating. Great introduction to Lisbon. Would return in a heartbeat
Stayed 3 nights in Sep 2025

10/10 Excellent

Lesa

Stayed 2 nights in Sep 2025

10/10 Excellent

Adam M.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great host. Great location. Great accommodations. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cameron

Liked: Cleanliness, room comfort
The apartment was freshly renovated and excellently appointed. It was clean and the location was second to none. Road noise is loud all night though but the soundproofing gets rid of most of it! Overall excellent!
Stayed 4 nights in Sep 2025

10/10 Excellent

Shu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This apartment is very new and everything is in excellent working conditions, generous rain shower, AC for heating and cooling, washer and dryer, and it’s in city center, the layout makes it noise free, especially you want to take a nap at night. Bathroom has heating floor. The ideal location makes calling uber or order Uber eat super easy. You have a small and clean lobby area, you can sit down while waiting for Uber. Mr. Silva is an extremely committed manager, he answers every text message within minutes. He personally came in to greet me and show me all the appliances. I was even allowed to check in 3 hours early because no gust the night before. He is professional, productive and excellent in communication. By the way, he is also handsome! Will book it again next time we in Lisbon and definitely recommend it to all of our family and friends.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kyung Min

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean, modern and well equipped. The staff dropped off a surprise cake to celebrate a birthday. It was a nice touch for a lovely stay. We will definitely stay again in the future.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly equipped, very clean, nice decoration, very comfortable. Everything was very neat. I would definitely stay there again in the future. 👌
Stayed 5 nights in Aug 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is at a perfect location with everything nearby, including the Metro! It’s clean and we thoroughly enjoyed staying here. Communication was very smooth with the team. Would highly recommend and would stay here again on our next visit!
Stayed 6 nights in Aug 2025

10/10 Excellent

Kisha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location is great! Lots to see, do and eat in walking distance. Underground parking is a bonus. Check-in was seamless thx Yuran! Space is clean, well kept and updated. We are a family of 4 (teens 17 and 13). We were all super comfortable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lenda

Liked: Cleanliness, room comfort

Amazing apartment in Lisbon, great location

We had the 3 bedroom/3 bath apartment and it was perfect for the 6 members of our family. Very clean, air conditioning worked great, good amenities like our own small washer/dryer. The windows had very good sound proofing to keep out the street noise. The Pizza Hut downstairs was super convenient for our kids who are very picky eaters. The location was great in general with many nearby restaurants and shops. Ben, our host who greeted us, was fantastic. He went over the whole apartment and how to use the amenities. He also sent us restaurant recommendations and helped us book a TukTuk tour. HIGHLY recommend these apartments!
Stayed 4 nights in Aug 2025

10/10 Excellent

JENNIFER, Tampa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable place for our family.
Stayed 2 nights in Aug 2025

10/10 Excellent

Salim A, Granite Bay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property . Great location. Very professional team/staff .
Stayed 4 nights in Jul 2025

10/10 Excellent

Bryan WS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location for getting around Lisbon. Clean, secure and bright apartment. Many good restaurants in close vicinity. Comfortable beds but needed to move slightly to open/close window shutters. Ben the agent was very friendly, patient and informative.
Stayed 5 nights in Jul 2025

10/10 Excellent

Wendi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were so pleasantly surprised by this hotel! Our apartment was as pictured - something that’s rare these days. Amazing views from the windows. Walkable to everything (mind the hills, though). Lots of space inside! Our little family of 3 was thrilled to have 2 bathrooms and a big refrigerator to hold all of the yummy leftovers from the incredible restaurants nearby. It was our first stay in Lisbon and would definitely book this property again.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort

Great Place

Beautiful apartment with a great location. Included welcome items like cold bottles of water and fruit. Included soaps, detergents, etc…
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is situated in the best area in Chiado, close to everything. It is beautiful and very clean. Easy to communicate with the management. We arrived earlier so they stored our luggage so we can go visit the city and have lunch
Stayed 3 nights in Jun 2025