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Locke de Santa Joana

4.0 star property
4-star hotel near Rossio Square

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Photo gallery for Locke de Santa Joana

Seasonal outdoor pool, pool umbrellas, sun loungers
Restaurant
Reception hall
Restaurant
Terrace Apartment | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View in a map
18 Rua Camilo Castelo Branco, Lisbon, 1150-084
  • Place, Avenida da Liberdade
    ‪2 min walk‬
  • Place, Eduardo VII Park
    ‪2 min walk‬
  • Place, Marquis of Pombal Square
    ‪3 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

View all photos for Locke Room

In-room safe, desk, laptop workspace, blackout drapes

Locke Room

9.0 out of 10
Wonderful
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for City Studio

City Studio | View from room

City Studio

9.0 out of 10
Wonderful
(97 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Studio

View from room

Locke Studio

9.0 out of 10
Wonderful
(41 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Studio - Twin

Locke Studio - Twin

Locke Studio - Twin

9.2 out of 10
Wonderful
(27 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Locke Studio with Balcony

Locke Studio with Balcony | Balcony

Locke Studio with Balcony

9.6 out of 10
Exceptional
(26 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Locke Studio - Accessible

Locke Studio - Accessible

Locke Studio - Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area

One Bedroom Apartment

9.6 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Terrace Apartment

Terrace Apartment | Living area

Terrace Apartment

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Convent Apartment

Convent Apartment | In-room dining

Convent Apartment

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Apartment

Loft Apartment

Loft Apartment

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment with Terrace

One Bedroom Apartment with Terrace

One Bedroom Apartment with Terrace

  • 44 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Santa Joana Residence

Santa Joana Residence | Living area

Santa Joana Residence

  • 75 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Lisbon

Lisbon City Center stay.Within a 10-minute walk of this Lisbon City Center hotel, you'll find Avenida da Liberdade and Marquis of Pombal Square. Rossio Square and Campo Grande are also within 2 miles (3 km).

What's nearby

  • Avenida da Liberdade - 2 min walk - 0.2 km
  • Eduardo VII Park - 2 min walk - 0.2 km
  • Marquis of Pombal Square - 3 min walk - 0.3 km
  • El Corte Ingles Mall - 10 min walk - 0.9 km
  • Rossio Square - 18 min walk - 1.6 km

Getting around

  • Marques de Pombal Station - 6 min walk
  • Rossio Station - 18 min walk
  • Humberto Delgado Airport (LIS) - 22 min drive

Restaurants

  • ‪A Padaria Portuguesa - ‬4 min walk
  • ‪Terraço Chill Out Limão - ‬1 min walk
  • ‪Pils Grill Eatery - ‬4 min walk
  • ‪Balcão do Marquês - ‬3 min walk
  • ‪Manifest - ‬3 min walk

About this property

Locke de Santa Joana

4-star hotel near Rossio Square
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A seasonal outdoor pool, a terrace, and multilingual staff are also featured at Locke de Santa Joana. Parking is available for a fee. A complete renovation of Locke de Santa Joana was completed in June 2024.

Smoking is allowed in designated areas at this 4-star Lisbon hotel.

  • 370 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 3 bars or lounges
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Locke de Santa Joana offers 370 accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with digital channels.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

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Property amenities

Family friendly

  • Seasonal outdoor pool

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 23 for adults and EUR 23 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Things to do

  • 24-hour pool access
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The Suite Santa Joana, the Mezzanine Suites, and all rooms located in the D block (including a Convent Suite, some City Studios, Locke Rooms and One Bedroom Open Plan Suites) require use of stairs to access.

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children
  • Self parking fee: EUR 35 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

Property Registration Number 12056

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access is available 24-hours a day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Locke de Santa Joana Hotel
Locke de Santa Joana Lisbon
Locke de Santa Joana Hotel Lisbon

Reviews

Locke de Santa Joana Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1115 out of 1438 reviews
Rating 8 - Good. 233 out of 1438 reviews
Rating 6 - Okay. 59 out of 1438 reviews
Rating 4 - Poor. 15 out of 1438 reviews
Rating 2 - Terrible. 16 out of 1438 reviews

Reviews

10/10 Excellent

Marlene

Stayed 9 nights in Oct 2025

10/10 Excellent

James Stanley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having washer/dryer and small fridge.
Stayed 9 nights in Jul 2025

10/10 Excellent

Dennishia, Redondo Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff & Georgia were amazing. Room was comfortable. Pool too small & crowded. Breakfast was fantastic. Convenient location.
Stayed 13 nights in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, super friendly and helpful staff!
Stayed 3 nights in Aug 2025

8/10 Good

Christina, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, friendly staff. Very close to metro and buses
Stayed 7 nights in Aug 2025

10/10 Excellent

Kelly, Chelmsford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, great staff especially Pedro, spotless, great location and lovely rooms. Can’t recommend enough. Thank you for a wonderful stay.
Stayed 3 nights in Aug 2025

8/10 Good

Felice

Liked: Staff & service, amenities, property conditions & facilities
The people that work at check-in and coffee shop are amazing! Very nice and helpful and will go above and beyond for you. Why 4 stars, I stayed a week and got a « refresher » mid week. They never showed up. Once I advised the staff they came but simply made my bed, did not remove and replace towels and did not clean the little bit of sand that made it to the floor. For a 4 star hotel that’s unacceptable. Also, they overcharge for basics like water and the only place in Portugal asking for tips at restaurants. You would hope that out of all places your hotel would be a bit more thoughtful!
Stayed 6 nights in Aug 2025

8/10 Good

Eloïse

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place for younger people if you don’t need daily towel change and room cleaning. The property is beautiful but impossible to enjoy the pool (young guests reserving chairs from 7am and keeping them all day). They also need to clean their windows! Morning buffet was ok. Well located.
Stayed 4 nights in Aug 2025

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 3 nights in Aug 2025

10/10 Excellent

Eric

Stayed 4 nights in Aug 2025

10/10 Excellent

Yvan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, the property was great.
Stayed 6 nights in Aug 2025

6/10 Okay

Matthew

Travelled with family, Travelled with partner
The hotel has a great vibe with a beautifully designed lobby that smells amazing. The bar serves excellent drinks, and the happy hour at the restaurant is a nice perk. Some rooms also have lovely patios, which are a bonus. However, the rooms are quite small, lack basics like a mini fridge, and are only cleaned once every 7 days. The pool area is always busy with limited seating, and the location isn’t the most walkable. It’s clearly more suited for long-term stays than short visits. Overall, a stylish spot with some nice features, but not ideal if you’re expecting full hotel service or convenience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base for city breaks and more

Apartment was excellent, great amenities and very well designed/decorated. Hotel layout took a little to memorise but bars/gym/pool area were all excellent. Great for our city break but could just as easily have stayed for 2 weeks or more. The only gripe would be that the pool was a little small, and did not have enough chairs/loungers for how busy it gets. We found it very hard to get poolside unless up before 8am or after 4-5pm. Not enough to mark any less than 5 stars however, it was an excellent hotel and we highly recommend it!
Stayed 4 nights in Aug 2025

4/10 Poor

isabella

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Glorified hostel! No room cleaning in the whole stay had to wash our own towels which was not disclosed when booked this place. The pool area is not equipped to service the amount of guests and by 6am all 10 lounges reserved for the day by young people staying at the ‘hotel’ who treat the place like a hostel knocking on doors all night and running away! Not an ideal relaxing place to stay in Lisbon
Stayed 4 nights in Aug 2025

10/10 Excellent

Phil

Liked: Property conditions & facilities, room comfort

Great location, great hotel!

Check in process was excellent and - having had our flight delayed 24 hours - the team were in touch proactively on WhatsApp to check okay. Worth (if you’re arriving by taxi) checking the arrival location as it can take you to the Santa Marta entrance which would be confusing. Hotel itself is lovely and clean, great coffee shop, tidy and clean pool area - well thought out. Would definitely stay here again it’s ideal for navigating out from: 15 min taxi from the airport (use Bolt would be my advice on our experience) Marques de Pombal metro just outside for getting into town quickly. Plenty of Bolt/Lime scooters around if you want to get in the fun way. Lots of GREAT breakfast options nearby too including Hygge Cafe. Also excellent if you want to get a taxi further afield- we went to Cascais and Carcavelos to beaches on separate days and cost €12-15 by Bolt and was sub 30 mins.
Stayed 5 nights in Aug 2025

10/10 Excellent

Torbjorn, Hamden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice concept with laundry washer in room
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Tim

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

If Red Roof Inn was a Boutique Hotel Chain

Firstly, how this place has a 9.6/10 I will never understand. The early check-in doesn’t exist. We slept on the floor of the world’s smallest lobby for two hours surrounded by a sea of people in an overbooked and understaffed space. No one cared. By the time they finally allowed us to check-in at 4:11 pm, the guest services person explained to us all the services that WEREN’T included, i.e. daily housekeeping (didn’t come once), extra towels, continental breakfast, etc. At this point, I knew exactly what this was- a hostel disguised as a “boutique” hotel. The room itself was very clean, the bed was comfy and the AC was ice cold. However, the bathroom was the size of a small closet, there was zero hot water for two days, nowhere to put toiletries, a bathroom door handle that fell off several times, and whomever was in the room above us obviously was practicing their military marching. I’m not even going to mention the pool that was the size of a large bath tub, as it was too crowded with 10 people to even bother using it. All in all a letdown that I wouldn’t recommend unless Motel 6 has their no vacancy sign on.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and really appreciated the rooms with the kitchen even if we did not cook. The staff was nice though fairly hands off. Our room was clean and cozy. Great shower. Strong AC. Good casual restaurant by the pool and a coffee bar in the lobby with very yummy pastries. We did not try the $23 Er full breakfast. Hilarious numbering system (not a problem just be ready for a brain teaser). Our fourth floor room was on flour -1 according to the elevator 😬😂. We got used to it. The courtyard was -4.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rose Schultz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a longer stay. Hotel staff are very friendly and helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel complex is quite lovely with a beautiful, inviting courtyard. The room was well-appointed and even had a washer/dryer in the kitchenette! Two weeks into a month of travel, that was miraculous! The staff was lovely and allowed me the luxury of a 1:00 pm checkout for only 30€ additional. Would definitely stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The hotel was wonderful and it was nice to have a washer and dryer. It made it easy to travel light.
Stayed 8 nights in Aug 2025

10/10 Excellent

Shaokat

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been staying regularly for the past 10months. Need some free upgrades guys.. common.
Stayed 11 nights in Jul 2025

10/10 Excellent

theary

Liked: Cleanliness, property conditions & facilities
Great place. Just need more chairs by the pool.
Stayed 2 nights in Aug 2025