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Aparthotel

Numa Lisbon Rato

3.5 star property
3.5-star aparthotel near Avenida da Liberdade

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Photo gallery for Numa Lisbon Rato

Large Studio, Terrace, Accessible
Exterior
Standard Room with Terrace | Terrace/patio
43-inch Smart TV with digital channels
Large Studio with Kitchenette

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Breakfast available
  • Parking available

Explore the area

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58 Rua Alexandre Herculano, Lisbon, 1250-012
  • Place, Botanical Garden
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪7 min walk‬
  • Place, Marquis of Pombal Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room with Terrace

Standard Room with Terrace

Standard Room with Terrace

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Studio with Kitchenette

Medium Studio with Kitchenette

Medium Studio with Kitchenette

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Studio, Kitchenette - Accessible

Premium bedding, in-room safe, laptop workspace, free cribs/infant beds

Large Studio, Kitchenette - Accessible

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Studio, Terrace, Accessible

Large Studio, Terrace, Accessible

Large Studio, Terrace, Accessible

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Medium Studio, Kitchenette, Terrace

Medium Studio, Kitchenette, Terrace

Medium Studio, Kitchenette, Terrace

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Extra Large Studio with Kitchenette

Premium bedding, in-room safe, laptop workspace, free cribs/infant beds

Extra Large Studio with Kitchenette

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Large Studio, Kitchenette, Terrace

Deluxe Studio | Private kitchenette

Large Studio, Kitchenette, Terrace

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Large Studio with Kitchenette

Large Studio with Kitchenette

Large Studio with Kitchenette

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Lisbon

City center stay.Within a 10-minute walk of this Lisbon City Center aparthotel, you'll find Avenida da Liberdade and Marquis of Pombal Square. Coracao de Jesus and Cinemateca Portuguesa Museum are also within half a mile (1 km).
View more Aparthotels in Lisbon DistrictOpens in a new window

What's nearby

  • Botanical Garden - 5 min walk - 0.5 km
  • Avenida da Liberdade - 7 min walk - 0.6 km
  • Eduardo VII Park - 7 min walk - 0.6 km
  • Marquis of Pombal Square - 8 min walk - 0.7 km
  • Amoreiras Shopping Center - 10 min walk - 0.9 km

Getting around

  • Rato Station - 2 min walk
  • Rossio Station - 17 min walk
  • Humberto Delgado Airport (LIS) - 26 min drive

Restaurants

  • ‪Mama Shelter - ‬1 min walk
  • ‪Simpli - ‬2 min walk
  • ‪Pastelaria 1800 - ‬2 min walk
  • ‪Mama Shelter Restaurant - ‬1 min walk
  • ‪Churrasqueira Rodas - ‬3 min walk

About this property

Numa Lisbon Rato

3.5-star aparthotel near Avenida da Liberdade
Numa Lisbon Rato offers its guests laundry facilities, complimentary use of a nearby fitness facility, and an elevator. Public spaces have free WiFi. For a fee, parking is available. You'll have access to the health club at a partner property.

This 3.5-star Lisbon aparthotel is smoke free.

  • 77 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Elevator
  • No smoking on site
  • Lockers available
Numa Lisbon Rato offers 77 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 43-inch Smart televisions come with digital channels.

Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Lisbon aparthotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day)

Family friendly

  • Free crib

Food and drink

  • Coffee/tea maker
  • Electric kettle

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 20 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • Elevator (33 inch wide door)
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Lockers
  • Luggage storage
  • Safe
  • Virtual front desk
  • Weekly housekeeping

Location highlights

  • In a business district
  • In the city center

Things to do

  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 77 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Lock the doors

Access methods

Access code, private entrance

Pets

  • Pets: EUR 20 per pet (varies based on length of stay)
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

Property Registration Number 11969

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Numa Lisbon Rato Lisbon
Numa Lisbon Rato Aparthotel
numa | Voga Rooms Apartments
numa I Voga Rooms Apartments
Numa Lisbon Rato Aparthotel Lisbon

Numa Lisbon Rato Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 103 out of 150 reviews
Rating 8 - Good. 30 out of 150 reviews
Rating 6 - Okay. 8 out of 150 reviews
Rating 4 - Poor. 2 out of 150 reviews
Rating 2 - Terrible. 7 out of 150 reviews

9.4/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Matahir

Travelled with partner
Liked: Cleanliness, property conditions & facilities
What we liked: comfy bed, ample storage, good shower pressure/temperature, AC (but didn't need it), good hair dryer, supermarket 1 minute away, bus / train transport nearby. What we did not like: sliding balcony door could not be locked, the balcony curtains are missing hooks to keep them in place had to tape it shut, no windows only sliding doors which feel unsafe to sleep with open, could hear some street noise (tolerable).
Stayed 7 nights in Dec 2025

8/10 Good

Hyunjung

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location to downtown
Stayed 4 nights in Oct 2025

2/10 Terrible

Elisabeth

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is lying about their listing. Firstly: there is no daily housekeeping. This is false information. They apparently take out the bins and make the bed. On the first day they didn’t even take out the bins. Therefore the whole room is messy and gross by and of stay. Totally understandable if this is communicated beforehand — but the listing states daily housekeeping so this is false. Secondly: there is no one onsite. I had queries on Saturday night and literally no one responded for one full hour and then never tried to rectify the situation? Embarrassing level of customer support considering no one is on site. Thirdly: weird vibe. Because there is no lobby weird people linger in the entrance way and if there are any issues (safety or otherwise good luck). Interesting concept to test out as I really liked the easy checkin and there were no issues with PIN code. But clearly Numa are only focusing on efficiency and zero customer service. Would not recommend any of these properties.
Stayed 5 nights in Oct 2025

10/10 Excellent

Glenn William

Liked: Cleanliness, property conditions & facilities
Laundry option was amazing.
Stayed 8 nights in Oct 2025

10/10 Excellent

Hasinah

Travelled with family
Liked: Cleanliness, room comfort
We stayed in the Extra Large studio with kitchenette and it was a great stay! The room is very spacious and the kitchen is well equiped. General signs of use and wear, but overall well kept and great service. Highly recommend. Didnt require any help or to contact staff. Hotel is in a really convenient location for public transport, and walkable to attractions and stores.
Stayed 4 nights in Oct 2025

8/10 Good

Aidan

Liked: Cleanliness, room comfort
Overall, a wonderful experience. The hotel is very new and considering there is no actual desk staff on-site, communication about how to find the hotel, check in/out, and store luggage was pretty good. However, they do text you or use WhatsApp so you'll need to make sure you have wireless service abroad, or you'll be out of luck. I only have two complaints. First, we reserved a room with a terrace. However, when we checked in, our room had no terrace but instead had a kitchenette, and upon checking our last contact from Numa I found we had been "upgraded" to a studio room. I'd rather have had the terrace and would have appreciated being informed that I wasn't getting one if it wasn't available. Second, there was a long hair on one of our clean towels at check-in. Otherwise, the room was very comfortable and the location is convenient to restaurants, transportation, etc. Free on-site storage for luggage was a huge plus, as we arrived early and didn't want to drag our bags around until check-in. We didn't use the on-site laundry facilities but were glad they were there if we'd needed them.
Stayed 3 nights in Oct 2025

10/10 Excellent

emely

Liked: Cleanliness, room comfort
This place was so so cute!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Irina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved the location most of all. We'll come back for sure!
Stayed 8 nights in Aug 2025

10/10 Excellent

Dominique

Liked: Cleanliness, amenities, property conditions & facilities
The property was in great condition. The free snacks and drinks were a lovely touch. It was quick and easy to access additional amenities. Cleaning staff were polite. The TV casting didn’t work but that was a tiny problem. Appreciate the code security system to enter the building and room, versus keys/ card key. Team were responsive over messages.
Stayed 3 nights in Oct 2025

2/10 Terrible

Abby

Liked: Cleanliness
I could not access streaming on t.v. & could not get stove to work properly. I also had trouble with shower when I first arrived. I could not figure out how to turn it on. There is a virtual reception desk you access via what’s app but every time you contact them you have to start from scratch bc they don’t remember you or keep track of the issues you had. It was very frustrating because my issues with the tv and stove were not resolved.
Stayed 7 nights in Sep 2025

8/10 Good

Raju

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, can clearly see it is popular due to the number of people around but still very quiet in your rooms. Would have been nice to have a vending machine or similar in the building given there is no restaurant in case I am after a small snack
Stayed 6 nights in Sep 2025

10/10 Excellent

Maureen Jane Fulgar, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
I love love this hotel. Clean, professional staff, available in the middle of the night when I was having some technical issues, location was perfect. I felt safe and I felt very home with this hotel. Guarantee my loyalty with this hotel.
Stayed 7 nights in Sep 2025

10/10 Excellent

Rachel

Stayed 4 nights in Sep 2025

2/10 Terrible

Alan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I had difficulty completing the mandatory online check-in, which prevented me from entering the hotel. I called the hotel, and they refused to assist despite being right outside the hotel and providing my name and confirmation code ( which they confirmed in their system over the phone). It was 11 p.m. at night, and I had to book a new hotel down the street. The hotel rejected a refund or even a partial refund. Extremely disappointing experience, and I felt I had essentially been robbed. DO NOT BOOK
Stayed 3 nights in Sep 2025

10/10 Excellent

Pui Yi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfy room, easy to check-in. The area is quiet and close to metro station.
Stayed 2 nights in Sep 2025

10/10 Excellent

Oleksandr, Toronto

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 6 nights in Sep 2025

10/10 Excellent

Mallory

Liked: Cleanliness, room comfort

Clean no-fuss Luxury

Highly recommend Numa as a self-serve hotel - clean, luxurious, lots included like welcome snacks and drinks, espresso pods in the room, and free laundry room -- not in a touristy location, easy access to bus and metro, i took walks in all directions- felt very safe. Hotels.com does NOT provide the confirmation number you need to check in: the only place I had it was a casual reference in the request for paying the city tax in the email from Numa. Then, enter that Numa number (mine ended with -1, that's part of it) to check in. I had trouble with it and thank goodness for super friendly Numa staff that happened to be there when i was trying to gain access.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shahina, Cathcart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved that it was modern, keyless entry and free storage lockers in the basement. Private and quiet location but close to bus stops and metro.
Stayed 5 nights in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 4 nights in Sep 2025

8/10 Good

Ogochukwu Cynthia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean space for our family. In a great location in Lisbon and at affordable rate
Stayed 4 nights in Aug 2025

6/10 Okay

Isabelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment and we thoroughly enjoyed our stay. However Numa were hard to get hold of during our stay. We contacted them regarding maintenance in our room where the maintenance person left our balcony door wide open all day whilst we were out. Their customer service were totally useless and indifferent about this. Additionally on my return from Portugal, Numa emailed saying they’ve potentially had a data breach and I am getting bombarded daily on WhatsApp and via mobile by people claiming to be from Numa asking me for my bank details. They even know the exact dates of my stay. So unfortunately, the likelihood of me using Numa ever again is 0.
Stayed 7 nights in Aug 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities
Overall the property was clean and conveniently located (close to Rato Station). Access to a laundry room was great. The ground floor unit we were on had a terrace which was nice, except for it being a bit noisy as it faced a back alley. The table on the terrace was also broken when we arrived.
Stayed 5 nights in Aug 2025

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and close to almost anything you need. Only complaint the sofa bed was super squeaky and uncomfortable but the main bed was ok.
Stayed 4 nights in Aug 2025

10/10 Excellent

Suad

Liked: Cleanliness, property conditions & facilities
I love the pin. No need for keys or cards
Stayed 3 nights in Jul 2025

8/10 Good

Erik

Overall nice, with some improvement

Good location, close to Metro and walkable (if fit) to centre. Family smart room, though a bit on small size. Nice terrace, even if we didn't use it. Main drawbacks was there was no housekeeping during our 3 night stay. Had some issues adjusting AC that they didn't fix. Guess the time of AI communication is here to stay, but still prefer a real human.
Stayed 3 nights in Jul 2025