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Pacific Palms Resort

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Photo gallery for Pacific Palms Resort

An outdoor dining area with palm trees, a pool, and a building with multiple floors and balconies.
A golf course with a pond, trees, and a building in the background.
A modern bathroom with two sinks, benches, and a large mirror.
A poolside area with lounge chairs and a view of mountains.
A restaurant with long tables and chairs, hanging orange lamps, and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi

Explore the area

View in a map
1 Industry Hills Pkwy, La Puente, CA, 91744
  • Place, Industry Hills Expo Center
    ‪6 min drive‬
  • Place, Puente Hills Mall
    ‪6 min drive‬
  • Place, Round 1 Bowling and Amusement
    ‪6 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room

8.6 out of 10
Excellent
(184 reviews)
  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe king Room

A hotel room with a bed, a blue armchair, a desk with a bottle and glass, and a view of mountains through the balcony.

Deluxe king Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A hotel room with a bed, a desk with a chair, a table with a magazine, a lamp, and a view through the window.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Executive Room, Mountain View, Executive Level

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Executive Room, Mountain View, Executive Level

  • Mountain view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Executive Room, City View, Executive Level

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Executive Room, City View, Executive Level

  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, City View

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room, City View

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Mountain View

A hotel room with a large bed, a desk with a laptop, a chair, a nightstand with a lamp, and a view of mountains through the window.

Deluxe Room, Mountain View

  • Mountain view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

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About the area

La Puente

City of Industry stay.Your stay at this City of Industry resort places you within 3 miles (5 km) of Industry Hills Expo Center and Round 1 Bowling and Amusement. Also, Puente Hills Mall is within 3 miles (5 km) and Avant Relaxology Center is within 6 miles (10 km).
View more Resorts in Los AngelesOpens in a new window

What's nearby

  • Industry Hills Expo Center - 6 min drive - 4.5 km
  • Puente Hills Mall - 6 min drive - 4.5 km
  • Round 1 Bowling and Amusement - 6 min drive - 4.5 km
  • La Puente City Park - 8 min drive - 6.0 km
  • Hsi Lai Temple - 11 min drive - 9.7 km

Getting around

  • Baldwin Park Station - 13 min drive
  • Ontario Intl. Airport (ONT) - 50 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Little Caesars Pizza - ‬19 min walk
  • ‪Tierra Mia Coffee Company - ‬4 min drive
  • ‪La Puente Bakery - ‬6 min drive

About this property

Pacific Palms Resort

4-star luxury resort in City of Industry
Pacific Palms Resort offers its guests a full-service spa, a golf course, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this resort measures 45000 square feet (4181 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the luxury Pacific Palms Resort. Self parking is free.

This 4-star La Puente resort is smoke free.

  • 292 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Meeting rooms
  • 45000 sq ft of conference space
  • 4181 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Pacific Palms Resort offers 292 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 10 to 24.95 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 36-hole golf course
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Health club
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV with premium channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 24.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 35 per night
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Pacific Palms
Pacific Palms City Of Industry
Pacific Palms Resort
Pacific Palms Resort City Of Industry
Palms Pacific
Palms Pacific Resort
Palms Resort
Pacific Palms Resort La Puente
Pacific Palms La Puente
Resort Pacific Palms Resort La Puente
La Puente Pacific Palms Resort Resort
Resort Pacific Palms Resort
Pacific Palms
Pacific Palms Resort Resort
Pacific Palms Resort La Puente
Pacific Palms Resort Resort La Puente

Frequently asked questions

How close is Pacific Palms Resort to the airport?

Pacific Palms Resort is 15.1 mi (23-min drive) away from the Fullerton, CA (FUL-Fullerton Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Pacific Palms Resort?

As of Aug 28, 2026, prices found for a 1-night stay for 2 adults at Pacific Palms Resort on Sept 26, 2026 start from CA $312, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pacific Palms Resort have an airport shuttle?

Airport shuttle services are not available at Pacific Palms Resort.

Does Pacific Palms Resort offer free breakfast?

Free breakfast isn’t provided at Pacific Palms Resort, but cooked-to-order breakfast is offered for a fee of between USD 10 and 24.95 per person. It's available on weekdays from 7:00 AM to 11 AM and weekends from 7 AM to 10:30 AM.

Is there a casino at Pacific Palms Resort?

No, there is no casino at this resort.

What time is check-in at Pacific Palms Resort?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Pacific Palms Resort?

This resort offers free self parking.

Does Pacific Palms Resort have a pool?

Pacific Palms Resort features an outdoor pool.

Does Pacific Palms Resort have a restaurant?

Yes, there are 2 restaurants on site.

Does Pacific Palms Resort have a spa?

This resort has a spa, which features hot stone massages, body scrubs, and facials.

How close is Pacific Palms Resort to downtown La Puente?

Pacific Palms Resort is 1.3 mi away from La Puente.

Pacific Palms Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 979 out of 1407 reviews
Rating 8 - Good. 214 out of 1407 reviews
Rating 6 - Okay. 109 out of 1407 reviews
Rating 4 - Poor. 53 out of 1407 reviews
Rating 2 - Terrible. 52 out of 1407 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and organize place, great location and comfortable to stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to getaway. Convenient restaurant and spa.
Stayed 1 night in May 2026
Verified review

8/10 Good

Damion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always above average and the property is very well maintained. Rooms are clean and spacious. Always a great place to stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very spacious and comfortable
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Madelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel and staff!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Valerio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun stay, it just seemed far away from everything.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Otto

Liked: Cleanliness, staff & service, property conditions & facilities
I will always take my wife there for our wedding anniversary. It has a great atmosphere and a restaurant with a lot to offer in the morning.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views pleasant surroundings
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet property with great views.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angelique

Liked: Staff & service, amenities, property conditions & facilities
Didn’t get to check out the renovated pool; will be back; plenty of parking, friendly staff, clean, beautiful hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Great place to stay and golf
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was beautiful and the location was top tier its the perfect place when you are not trying to be to far or to close to La
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

brian

Liked: Cleanliness, amenities, property conditions & facilities
Amazing morning views and such a nice place to stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
great hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and nice space if you’re Looking for a place to relax
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't use the spa, Breakfast choices were adequate. I definitely would recommend the Wagu hamburger at Reds restaurant.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Mara

Liked: Cleanliness, property conditions & facilities
Everything about the resort was amazing! The room, the views, the pool and the staff!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

ARTHUR E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One and only recommendation for my friend and client for this area. Each of them were enjoyed staying here and a place that will be back in the future.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anarely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is great and view is excellent. Resort in good condition and well kept.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings are beautiful, making it a great choice for families.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities
Very friendly staff and nice restaurant
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is relaxing . Rooms are big
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

David

Great service as always from the hotel staff!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025