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AC Hotel Carlton Madrid by Marriott

Property class: 4
4-star hotel near El Retiro Park

Choose dates to view prices

Photo gallery for AC Hotel Carlton Madrid by Marriott

A modern hotel lobby with a glass door entrance, a potted plant, and a staircase leading to upper floors.
Creator video
A modern dining area with a central island, bar stools, and a mix of seating options including a booth and individual chairs.
A modern hotel room with a bed, a sofa, a TV, a lamp, and a small table.
A hotel with a large illuminated mural on its facade, multiple floors, and a prominent sign at the top.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Paseo de la Delicias 26, Madrid, Madrid, 28045
  • Place, Museo Nacional Centro de Arte Reina Sofía
    ‪5 min walk‬
  • Place, Paseo del Prado
    ‪6 min walk‬
  • Place, El Retiro Park
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Room

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(13 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two chairs, a small table, and a nightstand with a lamp.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

A bedroom with a bed, a nightstand, a dresser, and a sliding door with frosted glass panels.

Standard Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(12 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Plus Room, 2 Twin Beds

A modern hotel room with a sliding glass door, a bed, a bedside table, and a wall-mounted light fixture.

Standard Plus Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Plus Room, 1 King Bed

A modern hotel room with a large bed, bedside tables, a small round table, and a chair.

Standard Plus Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

City center stay.Within a 15-minute walk of this Palos de la Frontera hotel, you'll find El Retiro Park and National Prado Museum. Puerta del Sol and Plaza Mayor are also within 2 miles (3 km).

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 5 min walk - 0.5 km
  • Paseo del Prado - 6 min walk - 0.6 km
  • El Retiro Park - 11 min walk - 1.0 km
  • Plaza Mayor - 3 min drive - 1.8 km
  • Puerta del Sol - 4 min drive - 2.2 km

Getting around

  • Madrid (XOC-Atocha Train Station) - 3 min walk
  • Palos de la Frontera Station - 3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Sessions - ‬5 min walk
  • ‪RT60 - ‬5 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Bar Asturias - ‬4 min walk
  • ‪Restaurante Puerta de Atocha - ‬3 min walk

About this property

AC Hotel Carlton Madrid by Marriott

4-star hotel near El Retiro Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2519 square feet (234 square meters) and includes conference space. A fitness center, multilingual staff, and tour/ticket assistance are also featured at AC Hotel Carlton Madrid by Marriott.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 2519 sq ft of conference space
  • 234 sq m of conference space
  • Built in 1959
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
AC Hotel Carlton Madrid by Marriott offers 122 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. This Madrid hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches used
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 27 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid

Frequently asked questions

How close is AC Hotel Carlton Madrid by Marriott to the airport?

AC Hotel Carlton Madrid by Marriott is 13.2 mi (27-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

Does AC Hotel Carlton Madrid by Marriott have an airport shuttle?

Airport shuttle services are not available at AC Hotel Carlton Madrid by Marriott.

Does AC Hotel Carlton Madrid by Marriott offer free breakfast?

Free breakfast isn’t provided at AC Hotel Carlton Madrid by Marriott, but continental breakfast is offered for a fee of EUR 27 per person. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a casino at AC Hotel Carlton Madrid by Marriott?

No, there is no casino at this hotel, but Casino Gran Via (4-min drive) is nearby.

What time is check-in at AC Hotel Carlton Madrid by Marriott?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at AC Hotel Carlton Madrid by Marriott?

Free parking is not available at this hotel.

Does AC Hotel Carlton Madrid by Marriott have a pool?

AC Hotel Carlton Madrid by Marriott does not have a pool.

Does AC Hotel Carlton Madrid by Marriott have a restaurant?

AC Hotel Carlton Madrid by Marriott is home to La Galerie, which features local cuisine.

Does AC Hotel Carlton Madrid by Marriott have a spa?

There are no spa services available at this hotel.

How close is AC Hotel Carlton Madrid by Marriott to downtown Madrid?

AC Hotel Carlton Madrid by Marriott is 1 mi away from Madrid.

AC Hotel Carlton Madrid by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 61 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. i will stay again...
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and in a location convenient to many activities. Staff members were very helpful. Would return there again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marriott
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pedro was excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to the Metro stations of the Blue and Yellow lines of the Madrid Metro, and the Renfe Atocha stations if you are travelling to Madrid by train.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice comfortable hotel with good staff and a good location.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really clean. The staff was good. It was in a terrific location. Everything was terrific.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stuff, clean room, walking distance to the train station. 10/10
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with decent food options nearby.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly welcome.Big spacious room.Public transport in walking distance.No competition
Stayed 11 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay near Atocha station.

Great small hotel. Recently updated. Close to the Atocha station. Great service. Will definitely stay there again.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated and conveniently nearby all the Madrid landmarks.
Stayed 11 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good location with excellent services staff, great breakfast buffet with completely well time shot, full choice of food can choose
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent. Great front desk staff, clean/comfortable rooms. Would recommend.
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Booked this hotel for one night, walking distance to the train station. We arrived @ 11:00am and to our surprise the room was ready, so that was a plus! Room was clean, bed very comfortable, spacious bathroom and they kept our luggage for the day after check out. Front desk staff was very polite. We were very pleased with this hotel!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel area was clean so was the room. Staff was helpful and kind. Breakfast was really great - could choose from cold cuts, cheese or just cereal and pastry. Would love different cups for tea so it can stay hot longer and spills less. Those coffee cups don’t work well with tea. If you want your room to stay air conditioned while you leave it do not forget to keep the card key in the slot next to the entrance door. Removing the card cuts off power so the AC is off.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very near & accessible to Atocha
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and personalized attention
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, pleasant staff and nice decor.
Stayed 2 nights in Jun 2022