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Intelier Palacio de San Martín Hotel

4.0 star property
4-star boutique hotel near Gran Via

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Photo gallery for Intelier Palacio de San Martín Hotel

Hallway
Front of property
Interior
Interior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Plaza San Martin, 5, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

9.4 out of 10
Exceptional
(84 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Balcony

Junior Suite, 2 Single Beds, Balcony

Junior Suite, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (with extra bed)

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room (with extra bed)

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Double Room

Double Room

Double Room

8.8 out of 10
Excellent
(27 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View)

Double Room, 1 Double Bed (Inner View)

9.0 out of 10
Wonderful
(21 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Balcony (Deluxe)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 Queen Bed, Balcony (Deluxe)

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Madrid

Madrid Centro stay.At this Madrid Centro hotel, you'll be well placed to visit Gran Via and Plaza de España - Princesa, both within a 5-minute walk. Plaza Mayor and Puerta del Sol are also within half a mile (1 km).

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • San Miguel Market - 3 min walk - 0.3 km
  • Plaza de España - Princesa - 5 min walk - 0.4 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • Plaza Mayor - 5 min walk - 0.5 km

Getting around

  • Callao Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive

Restaurants

  • ‪Chocolateria 1902 - ‬2 min walk
  • ‪Jeronimo - ‬2 min walk
  • ‪Chocolatería Valor - ‬2 min walk
  • ‪GEISHA - Specialty Coffee - ‬1 min walk
  • ‪Strong Disco - ‬2 min walk

About this property

Intelier Palacio de San Martín Hotel

4-star boutique hotel near Gran Via
Intelier Palacio de San Martín Hotel offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, tour/ticket assistance, and concierge services are also featured at the boutique Intelier Palacio de San Martín Hotel.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 6 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Intelier Palacio de San Martín Hotel offers 94 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 23 for adults and EUR 23 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 23 for adults and EUR 23 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Intur
Hotel Intur Palacio
Hotel Intur Palacio San Martin
Hotel Palacio San Martin
Hotel Palacio San Martin Intur
Intur Palacio San Martin
Intur Palacio San Martin Hotel
Palacio Intur San Martin
Palacio San Martin
Palacio San Martin Intur
Intur Palacio San Martin Hotel Madrid
Hotel Intur Palacio San Martin Madrid
Intur Palacio San Martin Madrid

Intelier Palacio de San Martín Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 820 out of 1083 reviews
Rating 8 - Good. 184 out of 1083 reviews
Rating 6 - Okay. 48 out of 1083 reviews
Rating 4 - Poor. 17 out of 1083 reviews
Rating 2 - Terrible. 14 out of 1083 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location, nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Nice and clean room, perfect for me and my boyfriend. The staff were all very kind and helpful. We had an early flight and our room wasnt ready yet so we were able to leave our bags at the hotel and go out to explore a bit. After we came back, we got our key and were told that our bags were waiting for us in our room! We really appreciated that small gesture especially since we’ve stayed at other 4 star/more expensive hotels before where the staff didn’t do this for us. We would happily come back here the next time we visit Madrid.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dmitrii

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, nice interior, friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon, PALISADE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lobby staff are very helpful and polite.
Stayed 2 nights in Nov 2025

10/10 Excellent

Martha

Stayed 2 nights in Nov 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities
Beautiful room, loved the shower, and the staff were all very helpful. The location was perfect as it is close to everything but in a quiet square. The only thing I did not like was the hair dryer. Somehow it was difficult for me to keep pressing the power button while drying my hair so it kept shutting off.
Stayed 3 nights in Nov 2025

10/10 Excellent

antonio

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel was great, as always.
Stayed 4 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Hotel location is perfect. Room was clean & neat, great overall with a huge shower, loved it. Ruben at the front desk is an amazing employee, thanks to him.
Stayed 5 nights in Nov 2025

10/10 Excellent

Peter Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, local to lots of bars and shops.
Room
View from bedroom balcony
Balcony view
Nearby street view
Stayed 4 nights in Nov 2025

10/10 Excellent

Carlos

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Super bien ubicado. Muy cómodo
Stayed 2 nights in Oct 2025

10/10 Excellent

Marissa

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, comfortable beds. Great stay overall
Stayed 2 nights in Nov 2025

10/10 Excellent

Federico, Edgewater

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in a wonderful quiet location but really close to Sol, Plaza Mayor and Gran Vía. The room was very nice and clean. The staff was very friendly.
Stayed 6 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, friendly stuff, and great location.
Stayed 2 nights in Oct 2025

8/10 Good

Nuria

Stayed 1 night in Oct 2025

10/10 Excellent

Renan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff, perfect location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amirreza

Everything was great, nice hotel, good location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roland

Stayed 3 nights in Oct 2025

10/10 Excellent

Eleanor

Stayed 1 night in Oct 2025

10/10 Excellent

Paul, Albuquerque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late and check-in was easy. The rooms were tight but very clean and extremely quiet. The location was surprisingly convenient and easy to get to our destinations. We did not try the breakfast buffet but did enjoy drinks in the lounge in the evening. I got a kick out of the antique elevator and used almost every time!
Street scene
Plaza
Yummy churro
Palace cathedral
Stayed 2 nights in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Esteban

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very friendly staff and great hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jose, Irvine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff, able to help with any needs like taxi, iron, etc, Nice looking facilities and great location. Restaurant options at hotel were a bit confusing so we do not have a review for dining there.
Stayed 6 nights in Oct 2025

8/10 Good

JOSE, South Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025