6/10 â Acceptable
Michael
Voyage en famille
26 janv. 2026
Points forts : Propreté
Points faibles : Commodités
We just came back from a very disappointing stay at the Icon Brickell. There are tons and tons of hotels and apartments in this area, but we specifically chose the Icon because of the pools, the area surrounding the pools to lounge in, and the deck off the apartment for a bit of fresh air. All of these things were advertised in the listing. Well, we got there on Saturday night and found out that the pool was only open Saturday & Sunday due to construction. And then on Monday, we found that wooden blocks had been placed outside our sliding doors to the deck, preventing us from opening the doors. Finally, by Monday afternoon the glass doors and deck railings had been covered with plastic wrap, which flapped noisily in the wind all day and night. We stayed through Thursday.
If we'd had any idea of the pool closure we never would have booked this location. I am recovering from chemo and was specifically looking forward to relaxing by the pool and swimming. The apartment was nice, the front desk staff was super nice, and security was certainly strict. But we could have gotten that anywhere, and it was so disappointing to have our relaxing trip to Miami ruined by the lack of the amenities promised in the listing.
Michael
Séjour de 5 nuits en janvier 2026
