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Departure Bay Motel

2.0 star property
Motel near Departure Bay Ferry Terminal in Nanaimo

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Photo gallery for Departure Bay Motel

Reception
One-Bedroom Queen Suite with Kitchenette | Living area
One-Bedroom Queen Suite with Kitchenette | Terrace/patio
Classic Two Queen Room
Queen Studio Suite with Kitchenette | Private kitchen

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Departure Bay Ferry Terminal
    ‪12 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪13 min walk‬
  • Place, Departure Bay Beach
    ‪3 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪5 min drive‬

Room options

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

7.6 out of 10
Good
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One-Bedroom Queen Suite with Kitchenette

One-Bedroom Queen Suite with Kitchenette

One-Bedroom Queen Suite with Kitchenette

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Classic Two Queen Room

Classic Two Queen Room

Classic Two Queen Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Studio Suite with Kitchenette

Queen Studio Suite with Kitchenette

Queen Studio Suite with Kitchenette

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Nanaimo

City center stay.You'll find Beach Estates Park and Nanaimo Regional General Hospital within a 15-minute walk of this Nanaimo motel. Departure Bay Ferry Terminal and Departure Bay Beach are also within 2 miles (3 km).
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What's nearby

  • Beach Estates Park - 3 min walk - 0.3 km
  • Departure Bay Ferry Terminal - 12 min walk - 1.0 km
  • Nanaimo Regional General Hospital - 13 min walk - 1.2 km
  • Departure Bay Beach - 3 min drive - 2.2 km
  • Newcastle Island Marine Provincial Park - 5 min drive - 1.3 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Drip Coffee | Social - ‬15 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Danpung Momiji - ‬3 min drive
  • ‪Tim Hortons - ‬4 min walk

About this property

Departure Bay Motel

Motel near Departure Bay Ferry Terminal in Nanaimo
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

  • 22 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Outdoor picnic space
  • Smoking in designated areas
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 5031994

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Frequently asked questions

How close is Departure Bay Motel to the airport?

Departure Bay Motel is 2.5 mi (6-min drive) away from the Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) airport, the closest popular airport to the property.

How much does it cost to stay at Departure Bay Motel?

As of Apr 24, 2026, prices found for a 1-night stay for 2 adults at Departure Bay Motel on Apr 26, 2026 start from CA $109, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Departure Bay Motel have an airport shuttle?

Airport shuttle services are not available at Departure Bay Motel.

How close is Departure Bay Motel to the beach?

This motel is 1.2 mi (3-min drive) from Departure Bay Beach.

Does Departure Bay Motel offer free breakfast?

Departure Bay Motel does not offer free breakfast.

Is there a casino at Departure Bay Motel?

No, there is no casino at this motel, but Casino Nanaimo (5-min drive) is nearby.

What time is check-in at Departure Bay Motel?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Departure Bay Motel?

This motel offers free self parking.

Does Departure Bay Motel have a pool?

Departure Bay Motel does not have a pool.

Does Departure Bay Motel have a spa?

There are no spa services available at this motel.

How close is Departure Bay Motel to downtown Nanaimo?

Departure Bay Motel is 1.9 mi away from Nanaimo.

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 236 out of 597 reviews
Rating 8 - Good. 194 out of 597 reviews
Rating 6 - Okay. 80 out of 597 reviews
Rating 4 - Poor. 42 out of 597 reviews
Rating 2 - Terrible. 45 out of 597 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

JADE, NANAIMO

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff, very helpful and friendly! Great location, walking distance to many options.
Stayed 1 night in Jan 2026

6/10 Okay

Helen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Paul was great at check in, however, the room was in need of a proper cleaning. There is no pride showing in the care of this property.
Stayed 1 night in Jan 2026

8/10 Good

Sheena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
As a woman alone. Area does feel safe. I come here often. Staff is great. I like family run bussinesses. Parkng is right out front of the door.
Stayed 1 night in Jan 2026

10/10 Excellent

frank

Liked: Cleanliness, amenities, property conditions & facilities
perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Brendan

Perfect and right where you need to be if you’re ferrying
Stayed 1 night in Oct 2025

6/10 Okay

Heidi

Business traveller
Liked: Cleanliness
Beds were clean and comfortable, quick overnight place to rest our heads. There was a lot of night time activity in the adjacent rooms, but once I was asleep I didn’t hear anything. It was safe and convenient location very close to ferry. Price was great.
Stayed 1 night in Jan 2026

6/10 Okay

ROSELIA, KENT

Travelled with family
Staff was nice. We were there for 3 nights. Bed are comfy. Not all rooms are renovated. We got one that wasn't. It smelled a little of smoke but that could be the people smoking outside the rooms. I suggest not staying more than one night. But if you are looking for a cheap stay, this motel works.
Stayed 3 nights in Jan 2026

8/10 Good

Corlis

Staff was friendly and helpful. One wall in the bathroom was dirty. Something black was on the sheets. Bed was comfortable.
Stayed 2 nights in Jan 2026

10/10 Excellent

Louisa

Stayed 1 night in Dec 2025

2/10 Terrible

Cole

Stayed 1 night in Jan 2026

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazig
Stayed 1 night in Dec 2025

6/10 Okay

Adrienne

Stayed 1 night in Jan 2026

2/10 Terrible

Matt

Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, property conditions & facilities
Excellent staff. Excellent value
Stayed 1 night in Jan 2026

8/10 Good

Guy

Liked: Staff & service
Stayed 1 night in Jan 2026

6/10 Okay

Amanda

Business traveller, Travelled with pets
Disliked: Cleanliness, amenities
They were okay there was alot hoodlums hanging out at night which made me very nervous to walk my dog as they were asking me how long ive been staying here and questions that made me think why whats gonna happen and the place was filthy gross to be honest tge sheets had blood on them and they didnt even try to huge the stain right at the top of the bed the stove wiw nasty the sofa bed was impossible to pull out and wdbe i did it was full of dirt and curly hair. I dont suggest this place
Stayed 2 nights in Jan 2026

6/10 Okay

lyle

Stayed 1 night in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good amenties, helpful staff.
Stayed 1 night in Jan 2026

8/10 Good

Michelle, Victoria

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quick check in, clean room. The kitchenette is well equipped for longer stays. The mattress had a lot of give to it. You can definitely hear the people in the room above you. Overall it was a good stay, lots to do in the area.
Stayed 2 nights in Jan 2026

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and parking was nice
Stayed 1 night in Jan 2026

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Easy access, had what needed
Stayed 5 nights in Dec 2025

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy There is a kitchen, stove, pots, cutlery, fridge in the remodelled room that we stayed. Staff was very friendly, Paul was very helpful in giving us tips for what to see in the area.
Stayed 1 night in Dec 2025

10/10 Excellent

Lesley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book this with a change of flights at the Nanaimo airport last minute the staff was more than an accommodating and helpful made me feel right at home or stay was short, but we thoroughly enjoyed it. There's aBook this with a change of flights at the Nanaimo airport last minute the staff was more than a accommodating and helpful made me feel right at home or stay was short, but we thoroughly enjoyed it. There's a park next-door for my daughter that is six to play at and food wasn't afar drive down the road to find something that we liked Upon check-in through Expedia booking was a little confusing, but the front desk clerk was more than accommodating and super friendly and helpful unfortunately I don't remember his name, but he does live in Ukee part time which is where I am from and made my experience amazing I definitely will stay again the next time I need a place in Nanaimo
Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Liked: Amenities, property conditions & facilities
The place is good.
Stayed 1 night in Dec 2025