We loved everything about this apartment, except the dishesâŠthere werenât any!! This was a beautiful apartment and had a beautiful built-in wine fridge, but there are no dishes or wine glasses. 2 tiny little coffee cups and a water glass. We had to make sure we had plastic ware when we ordered in because there is no silverware either. The terrace is nice and big with a tiny little metal table and chairs. It would have been nice to have a lounge chair, as I was there for surgery and the weather was beautiful but wasnât able to enjoy the terrace. Everything else about this apartment is perfect, from the quiet entryway, the self-service ala carte in front of the elevator and how lovely the apartment was. It was in the perfect location and across from Daisy Dukes which we enjoyed a lot! Close to everything, but yet nice and quiet. The trolley runs right in front of the apartment and has a stop right there. (the apartment management did not know this) Highly recommend, except for the lack of dishes. đ
Wouldn't stay here again. extra fees for early check-in, no natural light, noisy. If you are in the area for a short stay you'll have more fun staying in a real hotel in the french quarter and spending extra. This place, while spacious and has everything you need, felt administrative. We couldn't wait to leave. Perhaps there are better units that get natural light like what was illuatrated in the profile photos but we didn't stay in one.
It was so easy to check in and out,communication was perfect. The location was perffect, right on St. Charles, literally walked out the front door and the streetcar was there. Had a great kitchen for cooking, although I did not, being in New Orleans. The space itself was so much more than I even expected, and super comfortable bed. Beautiful bathroom with huge tub. Would definitely stay there again!
Came for Mardi Gras for those holiday bookings it would be nice to know as a customer that it is directly on the parade route so that it affects uber and lyft service.
It was clean. You could hear the people above you. Please update the check out instructions about locking the place up. Its a small concern but it makes a difference when you are trying to meet the deadline
Pros - Walking distance to canal. Spacious rooms, living area and Bathroom. Kitchen is modern and up to date. Nice enclosed patio.
Cons - Bed and Walls could have been cleaned. Stains on bed holspostery and walls. Soap dispenser was broken in bathroom. It just needed to be maintained.
We stayed at this location for my birthday and while overall it was nice there were some issues that put a damper on our stay. The floors turned all of our white socks gray from not being cleaned thoroughly. To the point where we purchased sandals to have in the apartment so we could have clean socks. The water in the unit didnât stay hot so showering in both bathrooms was not fun. We had to take very quick showers as not to get stuck with absolutely freezing cold water. The washer which we specifically went out of our way to get detergent just didnât work which left the load we tried to wash soaking wet. There were also small details that were overlooked such as batteries not being dead in the remotes for the televisions, having dish soap to do dishes or pods for the dishwasher. Most likely will not stay at this companies properties in the future.
Excellent communication. Hot water in one bathroom didn't work. Management tried to fix it but it couldn't be in a timely manner. It was no big deal because there was another shower in the unit.
We had a lot of trouble trying to check in. The email that was sent to us with the instructions on how to check in had a link that would not work. The phone number that was listed was not manned and we spent nearly an hour on hold. We spent over an hour with hotels.com virtual agent before my wife finally got through to a person. After an hour of sitting in our car on the street, being on two phones and typing to a totally useless hotels.com virtual agent, we got an email that had a link that worked so we were able to get into the building and the apartment. Once we got in everything was as advertised and very good. Word of advice make sure the link provided in the email with instructions works before you get to the property.