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"Loved the location right by the Welland canal. Good central location " More

By a verified traveller on Tue 23 Mar 2021

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Hotel Description

Hotel near Welland Museum in Welland

In Welland

You'll find Welland Museum and Niagara College within 3 miles (5 km) of this hotel. Also, Seaway Mall is within 3 miles (5 km) and Niagara Regional Fairgrounds is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling for business? Take advantage of the 24-hour business center, express check-out, and conference space. There's a gym and multilingual staff can provide around-the-clock assistance.

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
CA $152* Per night/room 4 Apr. - 5 Apr.

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Queen Bed, Non Smoking, Microwave (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Rose City Suites ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Rose City Suites

Everyone (4) Family (6)
5 out of 5
Loved the location right by the Welland canal. Good central location

Posted by on 23 Mar. 2021

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Comment from Hotel Management

26 Mar. 2021 by Warmest Regards, Anne Guillemette General Manager

Dear Guest, Thank you for your review, we greatly appreciate your feedback. We hope we can see you here again soon.

2 out of 5
We were awaken by the squeaky floors above us and the noise level.

Posted by on 24 Nov. 2019

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Comment from Hotel Management

24 Nov. 2019 by i

Dear Guest, Thank you for review, we value your feedback and appreciate your loyalty to our brand. Warmest regards, Anne Guillemette General Manager Best Western Plus Rose City Suites

5 out of 5
Everything was to satisfaction beds were clean rooms had just been renovated

Posted by on 7 Feb. 2019

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Comment from Hotel Management

10 Feb. 2019 by i

Dear Guest, Thank you for taking the time to post your review, we value your feedback and your loyalty to our brand. I am pleased to hear that you were satisfied with your accommodations. We thank you for staying with us. Have a pleasant day! Warmest regards, Anne Guillemette General Manager Best Western Plus Rose City Suites

3 out of 5

Good on a budget, but NO POOL

Pros: Free breakfast, Free Internet, Quiet
Cons: no pool
I booked this hotel becuase the write ups all said it had a pool. There isn't one. That said, the hot buffet breakfast is good and offers a good amount of choice. The room was clean, spacious and (except for there being no pool) it was just what we needed.

Posted by on 9 Mar. 2012

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5 out of 5
perfect location & clean & great employees :) i have stayed here several years ago & still great service.

Posted by on 10 Jul. 2019

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Comment from Hotel Management

11 Jul. 2019 by i

Dear Guest, Thank you for your review, we value your feedback. I am glad to hear that you were pleased with your accommodations and service and that you have returned to our hotel. We thank you for staying with us and for your loyalty to our brand. Warmest regards, Anne Guillemette General Manager Best Western Plus Rose City Suites

3 out of 5

Hotel in need of a refresh

Pros: Room was big!
Cons: Asked front desk for an hour later checkout and was told no. They were sold out on Sunday night supposedly. Breakfast room much too small.

Posted by , from Barrie, Ontario on 5 Oct. 2016

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Comment from Hotel Management

5 Oct. 2016 by i

Dear Guest, Thank you for posting your review, we value your feedback. Sincerely, Anne Guillemette, General Manager Best Western Plus Rose City Suites

3 out of 5

Good hotel

Pros: Facilities and rooms were nice
Cons: Walls and floors are thin. Can't really be improved.
Good stay. Best in the area. Good breakfast. Pleasant staff.

Posted by on 28 Dec. 2015

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Comment from Hotel Management

30 Dec. 2015 by i

Dear Guest, Thank you for taking the time to post your review, we value your feedback. I am pleased to hear that you enjoyed your stay and our free full hot breakfast. Thank you for your loyalty to our brand. Sincerely, Anne Guillemette, General Manager Best Western Plus Rose City Suites

3 out of 5

Close to family

Pros: Convenience, cleanliness and friendliness
Cons: As I stated above., the floor need soundproofing.
Location: Near to family, restaurants and shopping and nearby towns. East to find.
The hotel was nice and the people were very nice. Room was clean. Only thing was we were on the first floor and could here the people above us all the time.

Posted by , from Lansdale, PA on 29 Nov. 2015

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Comment from Hotel Management

3 Dec. 2015 by Ivy

Dear Georgine, Thank you for your comments, we value your feedback. I do apologize for the creaking floors above you, other than the creaking floors, I am happy to hear that you were pleased with your accommodations. Best regards, Anne Guillemette General Manager Best Western Plus Rose City Suites

4 out of 5

Nice Hotel,

Hotel room was spacious, clean and most adequate. Can accommodate 4 sleeping easily. Although Hotel is fairly new, it would need a little refreshing before it becomes intolerable, this is because of the fact that it is the only decent Hotel in Welland, and that volume of clients is starting to compromise the overall condition of the Hotel.

Posted by on 7 Aug. 2015

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Comment from Hotel Management

12 Aug. 2015 by Ivy

Dear Guest, Thank you for taking the time to write about your experience with us. We are happy to hear you were pleased with the accommodations that were available to you and perhaps we will see you again the next time you are in the area. Best regards, Anne Guillemette, General Manager Best Western Plus Rose City Suites

4 out of 5

Huge room, separate bedroom, full kitchen, clean, quiet.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, huge room!
Cons: a little isolated.
It is somewhat isolated but I intentionally did not want to be in Niagara. Yeah I like Niagara but had no interest in paying Niagara rates. If you want bustle, stay in Niagara. If you want comfort and space at a good price, stay here. I'll be staying at this hotel again.

Posted by , from Pittsburgh, PA, USA on 18 Aug. 2012

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About the Best Western Plus Rose City Suites

Location 300 Prince Charles Drive, Welland, ON L3C7B3

Property Features

A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 1335 square feet (124 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Rose City Suites. Limited free parking is available on a first-come, first-served basis. This Welland hotel is smoke free.

  • 1 building
  • 68 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1335 sq ft of conference space
  • 124 sq m of conference space
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Sofa bed
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Best Western Plus Rose City Suites offers 68 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature pillowtop mattresses. Cable television is provided. This Welland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Television
  • Cable channels
  • Microwave
  • Stove
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free 16
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: CAD 30.00 (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Rose City Suites
  • Best Western Plus Rose City Suites Aparthotel
  • Best Western Plus Rose City Suites Aparthotel Welland
  • Best Western Plus Rose City Suites Welland
  • Best Western Rose
  • Best Western Rose City
  • Best Western Rose City Suites
  • Rose City Suites
  • BEST WESTERN PLUS Rose City Suites Welland, Ontario
  • Best Western Welland
  • Welland Best Western
  • BEST WESTERN PLUS Rose City Suites Welland Ontario
  • Best Western Plus Rose City Suites Welland
  • Welland Best Western
  • Plus Rose City Suites Welland
  • Best Western Plus Rose City Suites Hotel
  • Best Western Plus Rose City Suites Welland
  • Best Western Plus Rose City Suites Hotel Welland

You should know

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.