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"Great staff, location is good, easy to find. I have stayed here every time I’m in the area. " More

By a verified traveller on Sat 19 Oct 2019

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Hotel Description

3-star hotel near Brock University

In historical district

You'll find Brock University and The Pen Centre within 3 miles (5 km) of this hotel. Lock 7 Viewing Complex and Welland Canal Lock 7 are also within 3 miles (5 km).

Business services

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the sauna and perks like free self parking.

Free WiFi, comfy beds

The 129 soundproofed guestrooms offer free WiFi and comfy beds. Comforts include premium bedding and pillow menus, while sitting areas and refrigerators provide the conveniences of home. Housekeeping is available on request.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max
C$80* Per night/room 27 Jun. - 28 Jun.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 5 Max

Suite, Non Smoking

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 5 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Four Points by Sheraton St. Catharines Niagara Suites ratings based on 8 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton St. Catharines Niagara Suites

Everyone (3) Couples (1) Family (5)
1 out of 5
Nothing couldnt even stay there cause they didnt take my credit so we had to go back home aand didnt get a refund either

Posted by on 25 Mar. 2021

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5 out of 5
Great staff, location is good, easy to find. I have stayed here every time I’m in the area.

Posted by on 19 Oct. 2019

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1 out of 5
I had a fully paid reservation, but when I arrived at 11.30 pm, my room is sold to someone else and I didn't get a room for the night. I had my wife and 2 kids wanting to go to sleep after very tiring day. They arranged for a similar hotel, but I had to drive another 20km passed midnight. Utterly disappointed

Posted by on 5 Aug. 2019

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5 out of 5
I love this hotel. Great location, the remodeling is in progress and the rooms that are done are really nice. The staff is fantastic, great service.

Posted by on 2 Aug. 2019

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Comment from Hotel Management

3 Sep. 2019 by Amit Fogat

We are happy to hear that all aspects of your stay were enjoyable and we hope the next time you are in Thorold you will stay with us once again

4 out of 5
Pros: Rooms are clean and confortable, Staff is very courteous. Rates are reasonable. Hotel is family friendly Cons: Hotel is near a highway so nothing you can get in a walking distance. Breakfast vouchers are a joke, you feel as if you are on welfare while going to the restaurant. Coffee is not self served on the buffet. Also you get a bill from the waitress who also expects a tip for just showing you where the table is.

Posted by , from MA on 4 Aug. 2018

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4 out of 5

Nice Hotel

Nice place to stay. Very spacious room and Hotel very clean, friendly staff

Posted by , from Hyattsville, MD on 29 Jul. 2017

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4 out of 5

Close to Brock University

A great experience. Room was clean and staff were friendly. Room service was timely. The hotel accommodated an early check in which was much appreciated after driving for 2 hours. Also a requeat for a late check out was approved.

Posted by , from Bermuda on 8 Jun. 2017

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4 out of 5

Great deal for midweek vacation

Pros: Location was convenient to expressway(s) and getting around the Niagara region. Midweek pricing was very affordable.
Cons: Improved lighting (a bit dim throughout the room), more comfortable/supportive seating in living room area. Pillows that are more firm.
Very nice to have a suite with separate bedroom and small kitchenette. Staff and amenities were good but we didn't have a chance to take advantage of the swimming pool, exercise room, etc. Rooms were sufficiently sized but we found the sofabed sagging in the middle (ended up putting the mattress on the floor) and it wasn't very comfortable for just sitting to watch TV. Ditto for the single armchair in the room. Table and chairs for 4 in kitchenette area were fine. Lighting could have been a bit brighter over that table. We appreciated the free WiFi in the hotel.

Posted by , from Michigan on 5 Jul. 2015

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About the Four Points by Sheraton St. Catharines Niagara Suites

Location 3530 Schmon Parkway, Thorold, ON L2V4Y6

Property Features

Four Points by Sheraton St. Catharines Niagara Suites offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 3350 square feet (311 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Four Points by Sheraton St. Catharines Niagara Suites. Self parking is free. This 3-star Thorold hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 4 levels
  • 3350 sq ft of conference space
  • 311 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (62.7 km / 38.9 mi)
  • Train station: St. Catharines Station (6 km / 3.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with safes and complimentary bottled water. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.

In Piazza Restaurant - Onsite bistro. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Long-term renters welcome
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 17 for adults, CAD 8 and CAD 13 for children (approximately)
  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Niagara Suites Hotel St. Catharines
  • Four Points Sheraton St. Catharines
  • Four Points Sheraton St. Catharines Niagara
  • Four Points Sheraton St. Catharines Niagara Suites
  • Four Points St. Catharines Niagara Suites
  • Sheraton Four Points St. Catharines
  • Sheraton St. Catharines
  • Sheraton St. Catharines Niagara Suites
  • St. Catharines Four Points Sheraton
  • 4 Points By Sheraton St. Catharines Niagara Suites
  • Four Points By Sheraton St. Catharines Niagara Hotel Thorold
  • Four Points Thorold
  • Sheraton Thorold
  • Thorold Four Points
  • Thorold Sheraton
  • Four Points Sheraton St. Catharines Niagara Suites Hotel
  • Four Points Sheraton Niagara Suites Hotel
  • Four Points Sheraton Niagara Suites
  • Four Points by Sheraton St. Catharines Niagara Suites Hotel
  • Four Points by Sheraton St. Catharines Niagara Suites Thorold

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.