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4.4 out of 5

"Pros: Rooms are clean and confortable, Staff is very courteous. Rates are reasonable. Hotel is family friendly Cons: Hotel is near a highway so nothi ... " More

By a verified traveller on Sat 04 Aug 2018

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Hotel Description

3-star hotel near Brock University

In historical district

Your stay at this Glenridge hotel places you within 3 miles (5 km) of Brock University and The Pen Centre. Also, Welland Canal Lock 7 is within 3 miles (5 km) and Lundy's Lane is within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free WiFi, comfy beds

The 129 guestrooms feature comforts like pillowtop beds and premium bedding, while sitting areas and refrigerators offer the conveniences of home. LED TVs come with cable channels, and other amenities include free WiFi and sofa beds.

Suite, 1 King Bed with Sofa bed (Larger)

Bed Count 1 King Bed Maximum Occupancy 5 Max
C$93* Per night/room 5 Jan. - 6 Jan.

Suite, 1 Bedroom (1 King, Sofa bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite (1 Queen, 2 Double, Sofa bed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Four Points by Sheraton St. Catharines Niagara Suites ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Four Points by Sheraton St. Catharines Niagara Suites

Everyone (3) Family (5)
5 out of 5
Great staff, location is good, easy to find. I have stayed here every time I’m in the area.

Posted by on 19 Oct. 2019

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1 out of 5
I had a fully paid reservation, but when I arrived at 11.30 pm, my room is sold to someone else and I didn't get a room for the night. I had my wife and 2 kids wanting to go to sleep after very tiring day. They arranged for a similar hotel, but I had to drive another 20km passed midnight. Utterly disappointed

Posted by on 5 Aug. 2019

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5 out of 5
I love this hotel. Great location, the remodeling is in progress and the rooms that are done are really nice. The staff is fantastic, great service.

Posted by on 2 Aug. 2019

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Comment from Hotel Management

3 Sep. 2019 by Amit Fogat

We are happy to hear that all aspects of your stay were enjoyable and we hope the next time you are in Thorold you will stay with us once again

4 out of 5
Pros: Rooms are clean and confortable, Staff is very courteous. Rates are reasonable. Hotel is family friendly Cons: Hotel is near a highway so nothing you can get in a walking distance. Breakfast vouchers are a joke, you feel as if you are on welfare while going to the restaurant. Coffee is not self served on the buffet. Also you get a bill from the waitress who also expects a tip for just showing you where the table is.

Posted by , from MA on 4 Aug. 2018

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4 out of 5

Nice Hotel

Nice place to stay. Very spacious room and Hotel very clean, friendly staff

Posted by , from Hyattsville, MD on 29 Jul. 2017

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4 out of 5

Close to Brock University

A great experience. Room was clean and staff were friendly. Room service was timely. The hotel accommodated an early check in which was much appreciated after driving for 2 hours. Also a requeat for a late check out was approved.

Posted by , from Bermuda on 8 Jun. 2017

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4 out of 5

Great deal for midweek vacation

Pros: Location was convenient to expressway(s) and getting around the Niagara region. Midweek pricing was very affordable.
Cons: Improved lighting (a bit dim throughout the room), more comfortable/supportive seating in living room area. Pillows that are more firm.
Very nice to have a suite with separate bedroom and small kitchenette. Staff and amenities were good but we didn't have a chance to take advantage of the swimming pool, exercise room, etc. Rooms were sufficiently sized but we found the sofabed sagging in the middle (ended up putting the mattress on the floor) and it wasn't very comfortable for just sitting to watch TV. Ditto for the single armchair in the room. Table and chairs for 4 in kitchenette area were fine. Lighting could have been a bit brighter over that table. We appreciated the free WiFi in the hotel.

Posted by , from Michigan on 5 Jul. 2015

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4 out of 5

Very comfortable and relaxing

Pros: Quiet, very helpful staff
We choose St. Catherine's as we were biking the Niagara Gorge Trail and the Wellington Canal and did not want to stay in the hustle and crowds of Niagara Falls. THe location in St. Catherine's was terrific, just a few miles drive back to the Falls yet far enough removed to be relaxing and comfortable. THe bike path for the Wellington Canal was a short distance from the hotel. Staff let us store bikes in the hotel and were very accommodating with directions and suggested places for us to tour and dine. Rooms were a very commodious suite, clean and comfortable.

Posted by , from Bath NY on 13 Apr. 2011

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4 out of 5

Hotel was a good value for the $$ but a little remote.

Pros: Quiet
Hotel was a good value for the $$, asked staff for local resturants, said there were none, next day found a mall 5 miles away with many choices.

Posted by , from Scranton on 12 Apr. 2011

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4 out of 5

good

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
good, enjoyed our stay-would recommend price was right and place safe and clean

Posted by on 8 Feb. 2011

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About the Four Points by Sheraton St. Catharines Niagara Suites

Location 3530 Schmon Parkway, Thorold, ON L2V4Y6

Property Features

Four Points by Sheraton St. Catharines Niagara Suites offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3350 square feet (311 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Four Points by Sheraton St. Catharines Niagara Suites. Free self parking is available. This 3-star Thorold hotel is smoke free.

  • 1 building
  • 129 guestrooms or units
  • 4 levels
  • 3350 sq ft of conference space
  • 311 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (62.7 km / 38.9 mi)
  • Train station: St. Catharines Station (6 km / 3.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Four Points by Sheraton St. Catharines Niagara Suites offers 129 air-conditioned accommodations with safes and complimentary bottled water. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Thorold hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon.

In Piazza Restaurant - Onsite bistro. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 50 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • UnionPay
  • No rollaway/extra beds available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 17 for adults, CAD 8 and CAD 13 for children (approximately)
  • Pet fee: CAD 50 per pet, per day
  • Late check-out fee: CAD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Niagara Suites Hotel St. Catharines
  • Four Points Sheraton St. Catharines
  • Four Points Sheraton St. Catharines Niagara
  • Four Points Sheraton St. Catharines Niagara Suites
  • Four Points St. Catharines Niagara Suites
  • Sheraton Four Points St. Catharines
  • Sheraton St. Catharines
  • Sheraton St. Catharines Niagara Suites
  • St. Catharines Four Points Sheraton
  • 4 Points By Sheraton St. Catharines Niagara Suites
  • Four Points By Sheraton St. Catharines Niagara Hotel Thorold
  • Four Points Thorold
  • Sheraton Thorold
  • Thorold Four Points
  • Thorold Sheraton
  • Four Points Sheraton St. Catharines Niagara Suites Hotel
  • Four Points Sheraton Niagara Suites Hotel
  • Four Points Sheraton Niagara Suites
  • Four Points by Sheraton St. Catharines Niagara Suites Hotel
  • Four Points by Sheraton St. Catharines Niagara Suites Thorold

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.