"Rear door would not open with the key, luckily someone was going out. Fridge was very loud When it kicked in. Loud and unruly children running up and ... " More
City center stay
Within 3 miles (5 km) of this St. Catharines hotel, you'll find FirstOntario Performing Arts Centre and Meridian Centre. Lakeside Park Beach and Lake Ontario are also within 3 miles (5 km).
Free perks
This hotel features an outdoor pool, an indoor pool, and a restaurant. Enjoy the fitness center and free perks like continental breakfast and free self parking. You'll appreciate the spa tub, bar/lounge, and laundry facilities.
Free WiFi, balconies
Featuring conveniences like refrigerators and microwaves, the 141 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Balconies, room service, and coffee/tea makers are also available.
21 Feb. 2020 by Stelly
We are sorry we did not meet your expectations, we will pass this on to our proper departments. We hope you will visit again to see the changes we have made.
14 Jul. 2019 by Stelly
Thank you for your feedback we appreciate the time you took to fill out a review. We will look into your concerns and make sure they are fixed. We hope you will return to see the changes we have made.
30 Jun. 2017 by Management
Thank you for sharing your stay with us. Glad you had a chance to utilize all the amenities we offer at the hotel. Look forward to seeing you again.
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western St. Catharines Hotel & Conference Centre offers its guests an indoor pool, an outdoor pool, a spa tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A fitness center, a terrace, and barbecue grills are also featured at the eco-friendly Best Western St. Catharines Hotel & Conference Centre. Free self parking is available. This 3-star St. Catharines hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free RV, bus, truck parking
Best Western St. Catharines Hotel & Conference Centre offers 141 accommodations with safes and coffee/tea makers. Rooms open to balconies. 43-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Guests are served free continental breakfast.
WRIGLEYS SPORTS BAR - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.