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4.4 out of 5

"The only criticism I have is the room we stayed in smelled of smoke. Even when we got home the smell was n our clothes. I don’t know how you would pol ... " More

By a verified traveller on Fri 21 Jul 2023

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Hotel Description

Eco-certified hotel near Art Gallery of Peterborough

Heart of Peterborough

Your stay at this Peterborough hotel places you within a 10-minute walk of Art Gallery of Peterborough and Showplace Performance Centre. Peterborough Memorial Centre and Lansdowne Place are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel features 2 restaurants, a bar/lounge, and a gym. Enjoy the sauna and perks like free WiFi. Self parking, a 24-hour business center, and a terrace are also offered.

Standard Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $136* Per night/room 21 Mar. - 22 Mar.

Room, 2 Queen Beds, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible (Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Jetted Tub, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Peterborough-Waterfront, ON, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Peterborough-Waterfront, ON, an IHG Hotel

Everyone (4) Couples (1)
5 out of 5

Posted by on 9 Feb. 2022

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5 out of 5

Posted by on 1 Dec. 2019

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Comment from Hotel Management

2 Dec. 2019 by TracieO

Thank you for the great rating!

5 out of 5

Posted by on 5 Jun. 2019

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Comment from Hotel Management

14 Jun. 2019 by Grant Z

Thanks for your 5 star review!

4 out of 5

Posted by on 28 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by wendy

Thanks for taking the time to write an review and we look forward to having you stay with us in the future.

3 out of 5
The only criticism I have is the room we stayed in smelled of smoke. Even when we got home the smell was n our clothes. I don’t know how you would police the property to ensure guests don’t smoke on their rooms.pp

Posted by on 21 Jul. 2023

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Comment from Hotel Management

22 Jul. 2023 by MR

Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Peterborough Waterfront. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us.

About the Holiday Inn Peterborough-Waterfront, ON, an IHG Hotel

Location 150 George St N, Peterborough, ON K9J3G5

Property Features

Holiday Inn Peterborough-Waterfront, ON, an IHG Hotel offers its guests a sauna and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and 9 meeting rooms. Event space at this hotel measures 11022 square feet (1024 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Peterborough-Waterfront, ON, an IHG Hotel. Parking is available for a fee. This Peterborough hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 11022 sq ft of conference space
  • 1024 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Peterborough-Waterfront, ON, an IHG Hotel offers 153 accommodations with safes and complimentary newspapers. Accommodations are furnished with double sofa beds. A pillow menu is available. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pull-out sofa bed
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:00 AM.

Gazebo - Onsite restaurant.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 1:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Pets Allowed-Specific Rooms Only
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 23 per person
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Peterborough-Waterfront ON
  • Holiday Inn Peterborough-Waterfront ON
  • Holiday Inn Peterborough Hotel Peterborough
  • Holiday Inn Peterborough Ontario
  • Peterborough Holiday Inn
  • Holiday Inn Peterborough-Waterfront ON Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.