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Crowne Plaza Orlando - Lake Buena Vista by IHG

4.0 star property
4-star Mediterranean hotel near Disney Springs™

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Photo gallery for Crowne Plaza Orlando - Lake Buena Vista by IHG

Outdoor pool, sun loungers
Property amenity
Point of interest
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
8686 Palm Pkwy, Orlando, FL, 32836
  • Disney Springs™
    ‪4 min drive‬
  • Orlando Vineland Premium Outlets
    ‪4 min drive‬
  • SeaWorld® Orlando
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Resort view

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • Resort view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

Resort view

Standard Room, 2 Queen Beds, Mobility Accessible, Balcony (Mobility, Access Tub)

  • Resort view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Selected at Check in)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room (Selected at Check in)

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible, Balcony (Mobility, Access Tub)

  • Resort view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Balcony

  • Resort view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Resort view

Standard Room, 2 Queen Beds, Balcony

  • Resort view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Resort view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Orlando

In Orlando .Within 3 miles (5 km) of this hotel, you'll find Disney Springs™ and Walt Disney World® Resort. Orlando Vineland Premium Outlets and House of Blues Orlando are also within 3 miles (5 km).

What's nearby

  • Disney Springs™ - 4 min drive - 2.9 km
  • Orlando Vineland Premium Outlets - 4 min drive - 3.7 km
  • SeaWorld® Orlando - 6 min drive - 5.6 km
  • Discovery Cove - 7 min drive - 6.2 km
  • Epcot® - 11 min drive - 9.0 km

Getting around

  • Orlando Station - 26 min drive
  • Orlando Intl. Airport (MCO) - 28 min drive

Restaurants

  • ‪Olive Garden - ‬4 min walk
  • ‪Miller's Ale House - ‬9 min walk
  • ‪Giordano's - ‬11 min walk
  • ‪Sofrito Latin Cafe - ‬3 min walk
  • ‪El Patron Mexican Restaurant & Cantina - ‬11 min walk

About this property

Crowne Plaza Orlando - Lake Buena Vista by IHG

4-star Mediterranean hotel near Disney Springs™
Crowne Plaza Orlando - Lake Buena Vista by IHG offers its guests an outdoor pool, a waterslide, and a fitness center. There's a restaurant on site. A business center and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1807 square feet (168 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Orlando - Lake Buena Vista by IHG. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

  • 1 building
  • 200 guestrooms or units
  • 7 levels
  • 1807 sq ft of conference space
  • 168 sq m of conference space
  • Built in 1989
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Crowne Plaza Orlando - Lake Buena Vista by IHG offers 200 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

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Holiday Inn Resort Orlando - Lake Buena Vista by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
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The price is CA $115
CA $176 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per night)
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23 per accommodation, per night
The resort fee includes:
  • Faxes
  • Phone calls
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 20.00 per person
  • Self parking fee: USD 10.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Orlando Lake Buena Vista
Comfort Inn Orlando Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista Hotel
Comfort Inn Lake Buena Vista
Comfort Inn Buena Vista
Comfort Orlando Lake Buena Vista
Comfort Buena Vista
Crowne Plaza Orlando Lake Buena Vista
Royale Parc Hotel Orlando Lake Buena Vista
Crowne Plaza Orlando Lake Buena Vista an IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel
Crowne Plaza Orlando - Lake Buena Vista by IHG Orlando
Crowne Plaza Orlando - Lake Buena Vista by IHG Hotel Orlando

Crowne Plaza Orlando - Lake Buena Vista by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 396 out of 1017 reviews
Rating 8 - Good. 258 out of 1017 reviews
Rating 6 - Okay. 166 out of 1017 reviews
Rating 4 - Poor. 100 out of 1017 reviews
Rating 2 - Terrible. 97 out of 1017 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karman

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Friendly staff. Very clean and pristine.
Stayed 1 night in Mar 2025

10/10 Excellent

donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for Disney parks
Stayed 2 nights in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Chalencia, WINTER HAVEN

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Charles

Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff
Stayed 1 night in Feb 2025

10/10 Excellent

Filipe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All great

Everything was perfect, the staff is incredible, they let us leave out luggage till the end of day. The swimming pool is very cute. I would just suggest more vegetarian options and bread for breakfast.
Stayed 1 night in Feb 2025

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay.

Bed was hard. Missing face cloths. Room was serviced once in a 6 day stay. Breakfast was cold eggs and greasy string bacon. Won’t be back!
Stayed 6 nights in Feb 2025

10/10 Excellent

hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Grady

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Ty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 4 nights in Feb 2025

4/10 Poor

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service
I liked that the lobby was updated but the bed and pillows were terrible. I also paid more than I was told.
Stayed 2 nights in Feb 2025

10/10 Excellent

Phulmattie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vishon at the front desk is friendly, willing and able to answer your questions. Would like to have the option of breakfast at a lower cost instead of $14.99 per a person. This amount is extremely costly for basic items (eggs, toast, potatoes and coffee). McDs does the above items for one-third of the price. The place and room was cleaned everyday.
Stayed 5 nights in Jan 2025

2/10 Terrible

Julie

Disliked: Property conditions & facilities, room comfort

Definitely not recommended

Bed was hard, didnt have the correct room, no cups, no room service, no vouchers, no ice machine, smelled musty, chair had bleach stains
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was in town for a funeral. I didn’t use all the amenities at the hotel but it was exactly what I needed. Clean. Comfortable bed and friendly and accommodating staff. Very happy with my stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Stayed 2 nights in Feb 2025

8/10 Good

Lucianni

Stayed 1 night in Feb 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff. Comfortable rooms.
Stayed 1 night in Jan 2025

10/10 Excellent

Grethel

Stayed 2 nights in Jan 2025

6/10 Okay

Sylvia

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Jan 2025

8/10 Good

Karen

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Furniture in the room needed steam cleaning
Stayed 1 night in Jan 2025

6/10 Okay

Eric, Saint augustine

Disliked: Staff & service, property conditions & facilities
Convenient to Disney Area, Restaurants nearby, safe area, well lit lots and easy parking. Some cons: Staff is sometimes hard to locate when needed, housekeeping staff serviced our room while we were away and left our door unlatched and open. Fortunately, our valuables were not in room. Overall was clean, room was fine, a little run down, various stains around room, etc. Beds were clean and comfortable. Amenities were fine, nice pool area.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

romulo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Candid

Stayed 2 nights in Dec 2024