Skip to main content
Beginning of main content

"Our hotel stay at the Sheraton was phenomenal. Great staff especially the maids. One negative thing was that the Sheraton is expensive n they should ... " More

By a verified traveller on Tue 26 Sep 2023

Enter dates to see availability

Hotel Description

Parsippany guestrooms with soaking bathtubs

In suburbs

You'll find Ukranian American Cultural Center and Morris Corporate Center within 3 miles (5 km) of this hotel. Also, Parsippany Main Library is within 3 miles (5 km) and Rockaway River is within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $220* Per night/room 2 May - 3 May

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Corner (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Corner (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sheraton Parsippany Hotel ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sheraton Parsippany Hotel

Everyone (8) Couples (7) Family (2)
3 out of 5

Posted by on 22 Jan. 2024

Was this review helpful to you?
Comment from Hotel Management

22 Jan. 2024 by Sheraton Parsippany

Thank you for staying with us and we look forward to seeing you again soon.

4 out of 5
Our hotel stay at the Sheraton was phenomenal. Great staff especially the maids. One negative thing was that the Sheraton is expensive n they should give out complimentary breakfast. I was disappointed with that. Everything else was great.

Posted by , from Indianapolis on 26 Sep. 2023

Was this review helpful to you?
Comment from Hotel Management

26 Sep. 2023 by Sheraton Parsippany

Thank you for staying with us and we are thrilled to see that your stay was phenomenal!!!! We look forward to seeing you again.

4 out of 5
Big rooms

Posted by on 12 Sep. 2023

Was this review helpful to you?
Comment from Hotel Management

12 Sep. 2023 by Sheraton Parsippany

Thank you for staying with us and we look forward to seeing you again soon.

5 out of 5
Our chorus has a retreat at this hotel every year. It is a pleasure to return each year. The staff is very friendly and helpful. The accommodations are nice. The food in the bar is delicious!

Posted by on 9 Sep. 2023

Was this review helpful to you?
Comment from Hotel Management

11 Sep. 2023 by Sheraton Parsippany

Dear Pat,Thank you for staying with us and we are thrilled to see that you enjoyed your visit. We look forward to seeing you again soon.

3 out of 5
After years of driving by and wondering about the experience at this castle-like hotel; my family booked a trip here. We were excited to stay here because of the indoor and outdoor pool as well. I guess because we were not wedding guests and we booked through a 3rd party we got slighted on our room. We stayed on the 1st floor near noisy machines and constant beeping noises we could hear through the walls at night. Check-in time: I waited on a long line with 2 reps checking in. The wedding guests seemed to have top priority which I understand, but I am a paying customer as well. The woman who checked me in seemed rude and annoyed during my processing, but was elated when helping others. I dreaded the moment I realized I dropped both my room keys in the rain because I had to go back to her to get them replaced. Of course she was even more annoyed by my return to the front desk a few hours after my check in. It was a very petty and teenage girl like attitude she had with me - yet she appeared much older. Travelocity sent me an email to give a review on my arrival and I gave a BAD review thanks to the immature woman and the weird thing about it was that my NEW room keys got deactivated and I had to return AGAIN and she was pleasant. I'm not sure if she had access to the reviews at that point but her demeanor was more pleasant at that point. We enjoyed pool time despite people allowing their toddlers to float around in the hot tub/Jacuzzi. We don't plan to return.

Posted by on 17 Jul. 2023

Was this review helpful to you?
Comment from Hotel Management

17 Jul. 2023 by Hotel Management

Thank you for taking the time to share your honest feedback. We’re so sorry to hear that your experience did not match your expectations. This is an uncommon instance as the vast majority of our guests trust us with their stay and enjoy their experience with us to the fullest. We work very hard to make sure all of our guests have a rewarding stay and are disheartened to learn of your disappointment. We hope you will give us another opportunity to better serve you on your next visit - we have no doubt that the next time you would have the wonderful experience that most of our guests have.

2 out of 5
I was given a room key to someone else’s room. Imagine my shock when I opened the door and several men were in the room. Embarrasing to say the least. As a woman, I can only imagine how I would have felt if it had been them who walked in on me by myself. Front desk was very gracious and the lady immediately offered me a different room. The second room had the entrance light out, so I did turn on the bathroom light to get in. Definitely made sure to place the door lock. Not impressed!

Posted by on 17 Jan. 2023

Was this review helpful to you?
Comment from Hotel Management

19 Jan. 2023 by Hotel Management

We would like to express our apologies that you had a negative experience at our hotel. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience your experience may have caused you. We never want our valued guests to feel unwelcome or uncared for by our team and are truly sorry this was the outcome of your stay. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to show you the real, world-class experience upon which we’ve built our reputation.

5 out of 5
The outside looks like a castle and the fitness area is nice. Pool and hot tub look nice. It was difficult to get a massage. The spa didn’t return my calls and there was no one at the desk.

Posted by , from Cherry Hill on 6 Nov. 2022

Was this review helpful to you?
Comment from Hotel Management

7 Nov. 2022 by Hotel Management

We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

5 out of 5

Posted by on 19 Feb. 2022

Was this review helpful to you?
5 out of 5

Posted by on 25 Oct. 2021

Was this review helpful to you?
5 out of 5

Posted by on 23 Aug. 2021

Was this review helpful to you?

About the Sheraton Parsippany Hotel

Location 199 Smith Rd, Parsippany, NJ 07054

Property Features

Sheraton Parsippany Hotel offers its guests a seasonal outdoor pool, an indoor pool, a health club, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, a meeting room, and limo/town car service. A sauna, spa services, and multilingual staff are also featured at the business-friendly Sheraton Parsippany Hotel. Self parking is free. This Parsippany hotel is smoke free.

  • 1 building
  • 370 guestrooms or units
  • 6 levels
  • Built in 1987
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Mountain Lakes Station (4.2 km / 2.6 mi)
  • Parking: Free self parking

Room Amenities

Sheraton Parsippany Hotel offers 370 accommodations with video-game consoles and safes. 32-inch Smart televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers. This Parsippany hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Amuse Restaurant - This restaurant serves breakfast only.

Amuse Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 200 per stay
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23.50 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Parsippany Sheraton
  • Sheraton Hotel Parsippany
  • Sheraton Parsippany
  • Sheraton Hotel Parsippany Nj
  • Sheraton Parsippany Hotel
  • Sheraton Parsippany
  • Sheraton Parsippany Hotel Hotel
  • Sheraton Parsippany Hotel Parsippany
  • Sheraton Parsippany Hotel Hotel Parsippany

You should know

  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.ca/Parsippany-Hotels-Sheraton-Parsippany-Hotel.h20939-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Parsippany-Hotels-Sheraton-Parsippany-Hotel.h20939-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Parsippany-Hotels-Sheraton-Parsippany-Hotel.h20939-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.