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Playa Los Arcos Hotel Beach Resort & Spa

4.0 star property
4-star beachfront hotel near Playa de los Muertos

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Superior Premium Room | Water view
On the beach, beach umbrellas, beach towels
Breakfast, lunch and dinner served
Daily buffet breakfast (MXN 320 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar

Explore the area

View in a map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Olas Altas Street
    ‪1 min walk‬
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View

Superior Room, Partial Sea View

8.0 out of 10
Very good
(63 reviews)
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Single

Superior Single

Superior Single

7.2 out of 10
Good
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Premium Room

Superior Premium Room

Superior Premium Room

7.8 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(64 reviews)
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 4

Room Standard

  • 20 sq m
  • Sleeps 2

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About the area

Puerto Vallarta

Beachside getaway.A stay at this Romantic Zone hotel places you within half a mile (1 km) of Playa de los Muertos and 2 miles (3 km) of Malecon. Olas Altas Street and Olas Altas Farmers Market are also within half a mile (1 km).

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Olas Altas Beach - 2 min walk - 0.2 km
  • Malecon - 16 min walk - 1.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Mar y Vino - ‬1 min walk
  • ‪Andale's Restaurant & Bar - ‬1 min walk
  • ‪Lix : By Xocodiva - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk

About this property

Playa Los Arcos Hotel Beach Resort & Spa

4-star beachfront hotel near Playa de los Muertos
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at Playa Los Arcos Hotel Beach Resort & Spa.

This 4-star Puerto Vallarta hotel is smoke free.

  • 160 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 1979
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Spa Holistic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

View from property
Villa del Palmar Beach Resort and Spa, Puerto Vallarta
  • Pool
  • Hot tub
  • All-inclusive
  • Kids pool
4.1 out of 5, Very good, 1,879 reviews
The price is CA $194
CA $232 total
includes taxes & fees
Dec 1 - Dec 2
Villa del Palmar Beach Resort and Spa, Puerto Vallarta

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Reviews

Playa Los Arcos Hotel Beach Resort & Spa Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 574 out of 1186 reviews
Rating 8 - Good. 320 out of 1186 reviews
Rating 6 - Okay. 148 out of 1186 reviews
Rating 4 - Poor. 79 out of 1186 reviews
Rating 2 - Terrible. 65 out of 1186 reviews

Reviews

10/10 Excellent

Necia Ann, ORLAND

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly felt very safe
Stayed 6 nights in Oct 2025

10/10 Excellent

Necia Ann, ORLAND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time at this resort will definitely return
Stayed 6 nights in Oct 2025

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convenient walking stores.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ana

Stayed 4 nights in Aug 2025

10/10 Excellent

Edgar

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 3 nights in Aug 2025

8/10 Good

Ignacio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is in a perfect location with access to a beautiful sandy beach. The hotel is in the Romantic zone with everything you need steps away. Shops, cafes, churches, parks and the Malecon which is a great way to spend the evening taking a walk along the lively boardwalk. The only negative was the hotels strict enforcement of wearing their bracelet even if not paying for all inclusive. They have certain staff watching you and rudely escorting you to front desk to verify. The wait staff though is excellent and friendly.
Stayed 3 nights in Aug 2025

8/10 Good

JUAN JOSE

Awesome
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph, Cheater

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is on The Romantic Zone the perfect location.
Stayed 5 nights in May 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Amenities
The hotel is nowhere near a 4 stars as listed. It is very noisy, does not offer lotion not conditioner in the bathroom. The rooms barebones and the mattress very hard.i was told that this hotel does not offer any rooms with a king bed that has any kind of view… Very conveniently located in the heart of the Zona Romantica where you can walk just about anywhere and it has its own private beach a big plus. The service on the beach was impeccable. But we will not return to his properTy sorry Christophe douheret
Stayed 4 nights in Aug 2025

4/10 Poor

Khaoula

Stayed 4 nights in Jun 2025

10/10 Excellent

Morena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it! Came on August/25 I’m amazed about the hotel all inclusive/restaurant the best, service!⭐️⭐️⭐️⭐️⭐️🇮🇹🤩👍🙌🙌 I will come back for sure , Thankyou!!!everyone at Playas Los Arcos!
Stayed 4 nights in Aug 2025

8/10 Good

Isidro

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and the staff helpful, the thing that we didn't like was the food needs more flavor (salt) and the deserts less sugar
Stayed 5 nights in Jul 2025

4/10 Poor

Angel, Plainfield

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I rarely leave reviews, but I felt compelled to share my experience. From the moment we arrived, things just felt off. The hotel conditions were below average — definitely not what you’d expect for the price. The staff came across as unfriendly and unhelpful, which made the stay even more frustrating. The so-called “all-inclusive” package was anything but. We kept running into unexpected charges, and it felt like more of a gimmick than a perk. To top it off, our room keys kept deactivating, and since we were on the fourth floor with a broken elevator, we had to keep going up and down the stairs just to get help at the front desk. The entertainment was a complete letdown. Instead of a proper sound system or live performances, they played music from a Bluetooth speaker that kept cutting out. When I tried to play some music that others around me were actually enjoying, I was told I couldn’t. Overall, this stay was a huge disappointment. I was expecting a relaxing, fun vacation — instead, I left frustrated and let down. Definitely won’t be returning.
Stayed 3 nights in Aug 2025

10/10 Excellent

Melynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the hotel is on the beach, and out the front you have the local stores and restaurants
Stayed 5 nights in Aug 2025

10/10 Excellent

MONICA

Stayed 2 nights in Aug 2025

4/10 Poor

Theresa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very good. They work well with the tools they have. That being said! We were first put in a room that was not what was advertised! The door frames had a gap that you could easily see through to the patio. The rooms were very old, hair, toilet broken, shower only had hot water, I pulled the blow dryer off of the wall, bees swarmed the hall, smell of poison near dead bees in the morning and cockroach! Needless to say we moved to the other side of the property and much better. Be warned
Stayed 7 nights in Jul 2025

6/10 Okay

Linda

Stayed 2 nights in Jul 2025

4/10 Poor

Timothy

Not enough pool seating for guests, mold on walls.
Stayed 1 night in Aug 2025

2/10 Terrible

Nathan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
100% would not recommend this resort. 1st room we were given was the size of a broom closet with a dead cockroach on the floor and a doorframe that looked as if it had been kicked in. The furniture was old and scratched and there was a beehive on the balcony. There was only one working plug in the entire room. The shower water only came out at one temperature no matter how much you manipulated the hot/cold handles. Was moved to a 2nd room the next day after going downstairs and threatening to leave the resort. The new room was larger and more updated, but it smelled terribly of mold and the sound of construction in the adjoining room was nearly unbearable. When I say smelled of mold think laundry left wet in a washing machine for a week smelly. The food “option” was one buffet that had 8 or 9 choices total. Always some type of stewed meat and other random dishes that were of low quality and taste. The bar and wait staff weren’t attentive and acted like they were being put out when asked to bring anything. The “all inclusive” drink package was all bottom shelf, and the only beer option was whatever swill was coming out of the warm tap. The location is good for roaming around the malecon, but get ready to spend all day telling aggressive peddlers no. The beach staff was good, and we have no complaints as it relates to that. All in all we were terribly disappointed with our experience, since it was prepaid I felt held hostage. We will not be back!!!
Room 406
Room 406
Room 406
Stayed 7 nights in Jul 2025

10/10 Excellent

Kella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were great. It's just a short walk to the Malecon, and there are plenty of shops and food stands nearby, which made everything very convenient. My only complaint is that the pool doesn’t open until 10 a.m., and you have to go out to the beach to get and return beach towels. Not a big deal, but a bit inconvenient. Beach towels need to be returned in order to check out no exceptions unless you want to pay a fee. Overall, I really liked the hotel and would stay here again if the price is right.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edgar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adrian always friendly and helpful
Stayed 4 nights in Jun 2025

8/10 Good

BESSY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, did not like the wait around check in
Stayed 4 nights in Jul 2025

8/10 Good

ENRIQUE F

Stayed 7 nights in May 2025

10/10 Excellent

Shawn, Argyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot in the romantic zone. Its old school Puerto Vallarta. The buffet is ok. They had entertainment at night and all around we had a great time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Angelica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True Mexican experience. People were great and area very nice.
Stayed 4 nights in Jul 2025