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Best Western Plus Richmond Airport Hotel

2.5 star property
Sandston guestrooms with free WiFi

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Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Seasonal outdoor pool
Free daily full breakfast
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Coffee service

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Gym

Explore the area

View in a map
5300 Airport Square Ln, Sandston, VA, 23150
  • Place, Virginia Aviation Museum
    ‪12 min walk‬
  • Place, Greater Richmond Convention Center
    ‪9 min drive‬
  • Place, Virginia Commonwealth University
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪20 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(64 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(13 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(81 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(7 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

8.4 out of 10
Very good
(8 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.6 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Sandston

Close to airport.You'll find Virginia Aviation Museum and White Oak Village within 2 miles (3 km) of this hotel. Dabbs House Museum & Henrico County Tourist Information Center and Dorey Park are also within 6 miles (10 km).

What's nearby

  • Virginia Aviation Museum - 12 min walk - 1.1 km
  • Broad Street - 8 min drive - 10.9 km
  • Greater Richmond Convention Center - 9 min drive - 13.3 km
  • Virginia Commonwealth University - 10 min drive - 14.4 km
  • Short Pump Town Center - 24 min drive - 39.2 km

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Sheetz - ‬2 min drive
  • ‪Wawa - ‬2 min drive
  • ‪Wawa - ‬16 min walk
  • ‪Burger King - ‬3 min walk
  • ‪McDonald's - ‬13 min walk

About this property

Best Western Plus Richmond Airport Hotel

Sandston guestrooms with free WiFi
Best Western Plus Richmond Airport Hotel offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. Event space at this hotel measures 441 square feet (41 square meters) and includes conference space. An area shuttle within 2 miles and a roundtrip airport shuttle (available on request) are free. The business-friendly Best Western Plus Richmond Airport Hotel also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Sandston hotel.

  • 1 building
  • 119 guestrooms or units
  • 4 levels
  • 441 sq ft of conference space
  • 41 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Crib (surcharge)
  • Free area shuttle
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight on request
  • Free area shuttle up to 2 mi
  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium cable/satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 29 and close September 30.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 518 out of 1411 reviews
Rating 8 - Good. 357 out of 1411 reviews
Rating 6 - Okay. 216 out of 1411 reviews
Rating 4 - Poor. 161 out of 1411 reviews
Rating 2 - Terrible. 159 out of 1411 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

JAMES, Wenatchee

Liked: Staff & service
They are working on updating but it is for sure a work in progress. The rooms are fine but need some deep cleaning, painting and upgraded accessories. I do recall in the past when staying that many flight crews stayed here but it feels as though it’s lost its luster and needs some TLC.
Stayed 1 night in Sep 2025

8/10 Good

Chrystal

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs a lot of work done. Not so clean, tried 3 rooms b4 I got one that was suitable. Pool was clean. Food was good. To many flys in the cafeteria. Staff was great CHRYSTAL was DA BEST. Will stay again only if I get the room I had.
Stayed 3 nights in Aug 2025

4/10 Poor

Terri-anne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
There was mold in the tiles of the bathroom, the sink counter was cracked so you catch your clothes on the opening, they cover it up with towels when you get there. Tge staff was more concerned about their problems and issues speaking loud about how the hotel manager is not treating them well, mean while they live for free at the hotel. The cleaning staff did not wait to take their cart up the elevator. My hands were full and just shut the elevator door in front of me having me wait for her to be done with it as it seems there is only 1 elevator. No mention of where anything was wwhen i checked in. Didnt know where the pool was and what the hours were. When checking out, all i got was a checking out ok, i said thank you and nothing in return. Poor service all around.
Stayed 2 nights in Aug 2025

8/10 Good

Henrietta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Loye

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Sanjiv

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing, it smells in the halls and people drinking in the parking lot
Stayed 1 night in Aug 2025

10/10 Excellent

terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Nicholas

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel served its purpose for a nights stay prior to our flight. The front desk staff was nice and helpful. The free shuttle service to and from the airport was convenient. The only negative was the bathroom could have been cleaner.
Stayed 1 night in Aug 2025

10/10 Excellent

Tahshya, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be booking with them again soon
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Stayed 1 night in Aug 2025

2/10 Terrible

Will

Stayed 2 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Ilse

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very decayed , with peeling wall paper by the elevators . Only one ice machine in operation. Rooms are outdated and don’t have ports to charge electronics. Direct tv with a poor choice of networks
Stayed 1 night in Aug 2025

10/10 Excellent

Camryn

Great customer service and stay
Stayed 2 nights in Aug 2025

2/10 Terrible

Charles

Disliked: Staff & service
Between Expedia and this Property I was charged for a room I did not stay in, and due to incompetence on both Expedia and the Property’s management a refund has not been issued.
Stayed 1 night in Jul 2025

10/10 Excellent

Donita

Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Stayed 1 night in Aug 2025

2/10 Terrible

Suneet

Stayed 1 night in Aug 2025

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Saw a very large cockroach in the lobby. Room smelled like someone had vaped and/or smoked marijuana in the room. Bathroom floor was dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay outside but close to Richmond

Check in was fast and informative. Quite for being next to the airport like I couldn't even tell. Very close to many things straight sandwiched by waffle houses . Breakfast was tasty and had lots of variety. Would be nice if the pool was open later. Has most everything you'd need for a nights stay. Loved that the room had multiple separate bathrooms and sleep area trashcans.
Stayed 1 night in Aug 2025

6/10 Okay

Kellynn

Disliked: Property conditions & facilities

Friendly staff. Rundown property.

Very helpful and friendly staff but this hotel is in very poor, rundown condition. Conveniently located to the airport but you get what you pay for. Very much in need of some upkeep.
Stayed 1 night in Jul 2025

6/10 Okay

Zachary

Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

Keon

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled like urine and the staff was rude not housekeeping but the other people.
Stayed 1 night in Jul 2025