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Extended Stay America Select Suites Richmond Innsbrook

2.5 star property
Hotel near Short Pump Town Center in Glen Allen

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Photo gallery for Extended Stay America Select Suites Richmond Innsbrook

Lobby
Deluxe Studio, Multiple Beds, Non Smoking
Exterior
Deluxe Studio, Multiple Beds, Non Smoking
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning
  • Parking included

Explore the area

Map
10060 W Broad St, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪5 min drive‬
  • Henrico Doctors' Hospital
    ‪7 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior

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About the area

Glen Allen

In shopping district.At this Glen Allen hotel, you'll be within 3 miles (5 km) of Elk's Lodge and 6 miles (10 km) of Short Pump Town Center. Regency Square Mall and Henrico Doctors' Hospital are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 5 min drive - 5.6 km
  • Henrico Doctors' Hospital - 7 min drive - 7.1 km
  • University of Richmond - 10 min drive - 10.1 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.1 km
  • Virginia Commonwealth University - 15 min drive - 19.1 km

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Golden Corral - ‬5 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Silver Diner - ‬16 min walk
  • ‪Chicken Salad Chick - ‬16 min walk

About this property

Extended Stay America Select Suites Richmond Innsbrook

Hotel near Short Pump Town Center in Glen Allen
As a guest of Extended Stay America Select Suites Richmond Innsbrook, you'll find a fitness center, barbecue grills, and a vending machine. WiFi is free in public spaces. The business-friendly Extended Stay America Select Suites Richmond Innsbrook also features laundry facilities, express check-out, and a front-desk safe. Free self parking is available.

This Glen Allen hotel is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site
Extended Stay America Select Suites Richmond Innsbrook offers 92 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English

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Premium bedding, desk, laptop workspace, blackout drapes

Extended Stay America Suites Richmond Glen Allen Short Pump

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.1 out of 5, 429 reviews
The price is CA $109
CA $127 total
includes taxes & fees
Jun 22 - Jun 23
Extended Stay America Suites Richmond Glen Allen Short Pump

Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Innsbrook
Extended Stay America Richmond Innsbrook
Extended Stay America Richmond Innsbrook Aparthotel
Extended Stay America Richmond Innsbrook Aparthotel Glen Allen
Extended Stay America Richmond Innsbrook Glen Allen
Extended Stay America Richmond Innsbrook
Hotel Extended Stay America - Richmond - Innsbrook Glen Allen
Glen Allen Extended Stay America - Richmond - Innsbrook Hotel
Hotel Extended Stay America - Richmond - Innsbrook
Extended Stay America - Richmond - Innsbrook Glen Allen
Extended Stay America Richmond Innsbrook Hotel
Extended Stay America Richmond Hotel
Extended Stay America Richmond
Extended Stay America Richmond
Extended Stay America Richmond Innsbrook
Extended Stay America Suites Richmond Innsbrook
Extended Stay America Select Suites Richmond Innsbrook Hotel

Extended Stay America Select Suites Richmond Innsbrook Reviews

Reviews

6.4
Rating 10 - Excellent. 179 out of 666 reviews
Rating 8 - Good. 138 out of 666 reviews
Rating 6 - Okay. 94 out of 666 reviews
Rating 4 - Poor. 94 out of 666 reviews
Rating 2 - Terrible. 161 out of 666 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kennon

Stayed 1 night in Mar 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was okay and room was clean
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This extended stay is by far my favorite. The manager is great and very helpful at what he does for this property. I recommend this home away from home to anyone 10 out of 10. Thanks
Stayed 1 night in Jan 2025

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is budget friendly, the building is old but room and staff are good.
Stayed 1 night in Feb 2025

10/10 Excellent

Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at this hotel and staff was really nice
Stayed 1 night in Feb 2025

10/10 Excellent

KEISHA

Stayed 7 nights in Feb 2025

10/10 Excellent

willliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and the staff was really nice.
Stayed 1 night in Feb 2025

2/10 Terrible

Kartan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving at the establishment, I felt a bit out of place. I encountered the night auditor, who expressed concerns about my reservation and mentioned that my room would not be available for an hour. I patiently waited outside for a full hour, as there was no one at the front desk to assist me during that time. It would be beneficial if the staff could enhance their communication and ensure that guests receive timely updates on their reservations to improve the overall experience.
Stayed 1 night in Feb 2025

6/10 Okay

KEISHA

Stayed 7 nights in Jan 2025

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs everywhere! There was a hole under the counter/kitchen sink. There was hair and dirt (I think) in the shower/bathroom floor. There was a bandaid over the peephole on the door. The entire second floor smelled like dog urine. Walls are paper thin, you could hear what the next room over was talking about as if they were in the same room. When confronted, management refused to rectify the situation or issue a refund. Was never offered a different room or any kind of fix. Will post pictures
Stayed 6 nights in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Infested with roaches
Stayed 7 nights in Jan 2025

10/10 Excellent

Quamane

Stayed 1 night in Feb 2025

8/10 Good

Damaris

Travelled with partner
Disliked: Amenities
Very convenient location
Stayed 1 night in Jan 2025

10/10 Excellent

Quamane

Stayed 1 night in Jan 2025

10/10 Excellent

Quamane

Travelled with pets
Liked: Amenities
I must say with all honest this was a very comfortable and pleasing stay staff treatv customers as a priority and was very king when comes to accommodations ....T.ALLEN
Stayed 1 night in Jan 2025

10/10 Excellent

Quamane

Stayed 1 night in Jan 2025

6/10 Okay

Anne

Business traveller, Travelled with partner
Liked: Staff & service
there was no coffee maker no dishes,cookware, or utensils
Stayed 2 nights in Jan 2025

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location…Great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems during my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hashir Ahmad and Khadijah are very kind and wonderful staff. They went above and beyond every-time help was needed. The room was great and I would recommend anyone this extended stay. We were placed in very GOOD HANDS. Thank you again for all you guys hard work and outstanding professionalism..!!
Stayed 1 night in Jan 2025