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Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
4-star spa hotel near Short Pump Town Center

Choose dates to view prices

Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

Exterior
Terrace/patio
2 restaurants, breakfast, lunch, dinner served; American cuisine
Reception
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
12042 West Broad Street, Richmond, VA, 23233
  • Place, Short Pump Town Center
    ‪12 min walk‬
  • Place, Virginia Commonwealth University
    ‪25 min drive‬
  • Place, Kings Dominion
    ‪32 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪42 min drive‬

Room options

View all photos for 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

2 Queen Beds

  • Sleeps 2
  • Free WiFi

View all photos for Parlor Suite Non-Smoking

Parlor Suite Non-Smoking | Living area

Parlor Suite Non-Smoking

  • 65 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

View from room

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(21 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for Superior King Room

Exterior

Superior King Room

  • Sleeps 2
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

  • Sleeps 3
  • Free WiFi

View all photos for Superior Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

  • Sleeps 2
  • Free WiFi

View all photos for Classic Room, 1 King Bed

View from room

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(60 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room

Exterior

King Room

  • Sleeps 2
  • Free WiFi

View all photos for King Room - Hearing Accessible

Exterior

King Room - Hearing Accessible

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for 1 King Hearing Accessible

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

1 King Hearing Accessible

  • Sleeps 2
  • Free WiFi

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About the area

Richmond

Short Pump stay.With a stay at this Short Pump hotel, you'll be within half a mile (1 km) of Short Pump Town Center and 2 miles (3 km) of Sheltering Arms Institute. Bowl America Short Pump and Elk's Lodge are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 12 min walk - 1.1 km
  • University of Richmond - 20 min drive - 17.7 km
  • Virginia Commonwealth University - 25 min drive - 26.0 km
  • Broad Street - 26 min drive - 27.0 km
  • Kings Dominion - 32 min drive - 42.1 km

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 29 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬12 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Capital One Café - ‬12 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Maggiano's - ‬19 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

4-star spa hotel near Short Pump Town Center
Hilton Richmond Hotel & Spa/Short Pump offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 11 meeting rooms. Event space at this hotel measures 21937 square feet (2038 square meters) and includes conference space. A 24-hour fitness center, spa services, and a terrace are also featured at the business-friendly Hilton Richmond Hotel & Spa/Short Pump. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Richmond hotel.

  • 1 building
  • 254 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 21937 sq ft of conference space
  • 2038 sq m of conference space
  • Built in 2009
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hilton Richmond Hotel & Spa/Short Pump offers 254 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 65-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Aura Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 18.00 per person
  • Covered self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

How close is Hilton Richmond Hotel & Spa/Short Pump to the airport?

Hilton Richmond Hotel & Spa/Short Pump is 22.2 mi (29-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Richmond Hotel & Spa/Short Pump?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hilton Richmond Hotel & Spa/Short Pump on Jun 7, 2026 start from CA $209, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Richmond Hotel & Spa/Short Pump have an airport shuttle?

Airport shuttle services are not available at Hilton Richmond Hotel & Spa/Short Pump.

Does Hilton Richmond Hotel & Spa/Short Pump offer free breakfast?

Free breakfast isn’t provided at Hilton Richmond Hotel & Spa/Short Pump, but cooked-to-order breakfast is offered for a fee of between USD 9.00 and 18.00 per person. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Richmond Hotel & Spa/Short Pump?

No, there is no casino at this hotel.

What time is check-in at Hilton Richmond Hotel & Spa/Short Pump?

Check-in start time: 3 PM; Check-in end time: 3:00 AM.

Is there free parking at Hilton Richmond Hotel & Spa/Short Pump?

Free parking is not available at this hotel. Self parking is available for USD 10.00 per day.

Does Hilton Richmond Hotel & Spa/Short Pump have a pool?

Hilton Richmond Hotel & Spa/Short Pump features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hilton Richmond Hotel & Spa/Short Pump have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine and light fare.

Does Hilton Richmond Hotel & Spa/Short Pump have a spa?

Pamper yourself with a day at Aura Spa, where you can enjoy body wraps, massages, and facials.

How close is Hilton Richmond Hotel & Spa/Short Pump to downtown Richmond?

Hilton Richmond Hotel & Spa/Short Pump is 13.3 mi away from Richmond.

Hilton Richmond Hotel & Spa/Short Pump Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 666 out of 1001 reviews
Rating 8 - Good. 178 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Mar 2026

6/10 Okay

Helen

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hotel is nice. Restaurant was better than typical hotel food. Our toilet wouldn’t flush during our stay. Not a big deal…I let the front desk know on our way out for the day at 8AM. Returned to the room the change and go to dinner only to find out the toilet had not been fixed. The front desk said they had no one on site to fix it. They did offer for us to move rooms, but ugh.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Laini

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great hot tub, great breakfast, ample parking, great customer service. I'll definitely stay here again.
Stayed 1 night in Feb 2026

10/10 Excellent

gloria

Liked: Cleanliness, amenities
The room was clean, love the tv size and the water pressure was to die for. All amenities were appropriate. Simply love this hotel.
Stayed 2 nights in Feb 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Shawnte, District Heights

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Jan 2026

10/10 Excellent

jamie

Stayed 2 nights in Jan 2026

6/10 Okay

KENDALL

Travelled with family
Liked: Cleanliness, amenities
Place was nice clean but did not have hot water for a day and a half
Stayed 3 nights in Jan 2026

2/10 Terrible

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jan 2026

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was super nice. My room was very neat and clean. The staff were nice, friendly and professional. I don't eat breakfast too often; therefore, I didn't have breakfast during my stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Salvador

Stayed 1 night in Jan 2026

2/10 Terrible

Shandell Anita

Travelled with family
Disliked: Cleanliness, property conditions & facilities
NO HOT WATER 8:00am-2:00pm ROOM WAS HOT EXTREMELY FOUL SMELL ONE MANAGER OFFERED ACCOMMODATIONS THEN THE OTHER MANAGER SAID NO THAT WASNT POSSIBLE THEY WERE NOT ABLE TO ADJUST RATES DUE TO THIRD PARTY BOOKING PER MANAGER
Stayed 1 night in Jan 2026

10/10 Excellent

Hisham

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and nice people
Stayed 1 night in Jan 2026

10/10 Excellent

Dirdre

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Jan 2026

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
From the front desk, room quality, Shulas Staff thru security, this is a GREAT Hilton.
Stayed 1 night in Jan 2026

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities
Room was great! Clean and ready to relax in. Staff were extremely kind and helpful. Next door neighbor had a kid who was having a rough time throughout the night, but other than that we enjoyed our stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities
The room was spotless and the staff was friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Stayed 1 night in Jan 2026

10/10 Excellent

Saeed

Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly, rooms are clean, and there is a good restaurant on the property.
Stayed 1 night in Jan 2026

10/10 Excellent

Jackie

Liked: Staff & service, property conditions & facilities, room comfort
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was nicely decorated. And our room was very clean, fresh and especially the bathroom and shower was spotless!! Will stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Charles

Stayed 1 night in Jan 2026

10/10 Excellent

Denette

Stayed 1 night in Jan 2026