Hotel Bijou

4.0 star property
4-star Art Deco hotel near Moscone Convention Center

Choose dates to view prices

Photo gallery for Hotel Bijou

Interior
Premium bedding, in-room safe, desk, laptop workspace
Lobby sitting area
Property entrance
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

View in a map
111 Mason Street, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪3 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪16 min drive‬

Room options

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 Queen Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Roll-in Shower

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

San Francisco

City center retreat .Within a 15-minute walk of this Union Square hotel, you'll find Moscone Convention Center and Union Square. Pier 39 and Oracle Park are also within 2 miles (3 km).

What's nearby

  • Warfield Theatre - 3 min walk - 0.3 km
  • Westin St Francis Hotel Glass Elevators - 5 min walk - 0.5 km
  • Union Square - 5 min walk - 0.5 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 11 min walk - 1.0 km

Getting around

  • San Francisco Station - 2 min drive
  • Market St & 5th St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 26 min drive

Restaurants

  • ‪Cable55 - ‬1 min walk
  • ‪Carl's Jr. - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Kin Khao - ‬1 min walk
  • ‪The Melt - ‬2 min walk

About this property

Hotel Bijou

Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

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Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 6:00 AM to midnight; USD 55 per night; discounts available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay, plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.38 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55.00 per night (250 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 50.00 per accommodation, per stay plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or onsite payments
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Eurocard. Cash is not accepted. Prepaid credit cards are not accepted for any bookings or onsite payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Reviews

Hotel Bijou Reviews

7.4

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 315 out of 856 reviews
Rating 8 - Good. 218 out of 856 reviews
Rating 6 - Okay. 146 out of 856 reviews
Rating 4 - Poor. 87 out of 856 reviews
Rating 2 - Terrible. 90 out of 856 reviews

Reviews

6/10 Okay

Thomas, HAWTHORNE

Liked: Cleanliness, staff & service
Disliked: Amenities
Homeless people are outside the front door on the sidewalk.
Stayed 2 nights in Aug 2025

6/10 Okay

Kacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, bad area

I thought reviews would be exaggerating the sketchiness of the area but it is unfortunetly one of the lesser parts of San Francisco. What was most upsetting is when I see "parking available" I expect it to be on property. However, I had to park in a third part lot on the over side of the street for $50. They should not advertise parking if it is not their or reliable. Additionally "breakfast" was some yogurt, muffins, and coffee. The room did look nice and was clean. Could have used a mini fridge or microwave. And I am not sure how I felt that the door was a passcode instead of a usual hotel door key. Not the worse stay but lot to take into account to determine if this is the place for you/worth it.
Stayed 1 night in Aug 2025

2/10 Terrible

Lena, redding

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Prin, Throsby

Liked: Staff & service
Disliked: Cleanliness
The front desk staff were nice (all of them). The room was a little dark. The area is close to public transport and easy to travel but a lot of homeless in that area and near the hotel. You will walk pass them when you go back and forth to the hotel. I am a solo male traveller. Of course, they wont do anything to you, but you still feel something. I know its nothing to do with the hotel. But it is something that San Francisco needs to look at.
Stayed 2 nights in Aug 2025

6/10 Okay

Erin

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Location, location, location

The hotel looks to be remodeled from an older SF style building with the cool fire escapes! The shower situation wasn’t great as the tub wasn’t working and the shower water pressure was so light I felt it was taking forever to do finish. Inside is cute (and tiny) but when you step outside, you’d met with a street of homeless crazy people. It seems to be in the worst part with the homeless as we drove many other places without seeing the same thing on any other street. They were available for booking and allowed dogs. Would not stay again entirely bc of location. Front desk girl was sweet
Stayed 1 night in Aug 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Amenities
Very clean room and staff from front desk to restaurant were very courteous and made stay enjoyable
Stayed 2 nights in Aug 2025

2/10 Terrible

Saydur

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good neighborhood. Homeless people everywhere. Hotel room very small.Bathroom very small. Room service very poor. Breakfast Muffin, yogurt and coffee that’s all. I am not happy.
Stayed 6 nights in Jul 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Small room. Dated but expected. Friendly guy on counter. Close to Cable tram (go early to avoid the queue). Big bus stop close by. Powell BART station very close. Nice place to stop over night.
Stayed 1 night in Aug 2025

10/10 Excellent

Nylza J

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Punya was so nice, friendly and provided an amazing customer service. He gave us information about places to visit, transportación and services we needed. Thanks
Stayed 2 nights in Aug 2025

10/10 Excellent

Dalila

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location with friendly staff.
Stayed 2 nights in Jul 2025

8/10 Good

Eneas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than the other reviews suggested!

What the hotel could control was mostly excellent for the price point. The room was well maintained, the reception staff amazing, bed and bedding better than expected, and the bathroom was well maintained. Breakfast was very basic and somewhat ‘meh’ but better than nothing. The street outside is very noisy - some of those living there were playing loud music late at night/early in the morning. Not much the hotel can do about that but it might be off putting to some. Likewise, the homelessness in the area would be concerning to some but we did not feel unsafe - we walked with purpose and were reassured by the police/security presence in the area. It’s a shame the SF authorities have allowed the area to decline as it has and are not actively seeking to compassionately address the homelessness problem in the blocks around the Bijou.
Stayed 3 nights in Jul 2025

6/10 Okay

Kim Thuy, Seattle

Disliked: Staff & service, property conditions & facilities
The sheet was a bit stained but overall clean. The hairdryer had some type of sticky residue on it so i had to use the bag to hold it. The area is noisy and sketxhy
Stayed 4 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Will absolutely stay here again!!
Stayed 1 night in Jul 2025

4/10 Poor

Aaron, West Sacramento

Disliked: Staff & service, property conditions & facilities
The TV was stuck in auto scan and never worked for our stay. The light word turn off and on. The pipes rattled while taking a shower.
Stayed 1 night in Jul 2025

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness
TV not working, door not working, drain pipe outside window dripping all night loud in unit even w window closed (not raining), hairs on shower wall.
Stayed 1 night in Jul 2025

2/10 Terrible

Malu

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Called during check-in about directions for off-site parking, front desk didnt even know the address to it. After finding the place, we were told it was full - parking is not guaranteed. Wifi was not working and front desk said “I could switch your rooms, but it probably won’t work anyways”. TV does not work without wifi, sheets were stained yellow and room smelled bad. Deceiving listing, when I approached front desk about these issues during checkout, they proceeded to blame expedia for the listing, I’m still waiting for their manager to contact me.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very uncomfortable place

I wish Hotels.com included a safety rating as part of their reviews. The neighborhood around the hotel felt extremely sketchy and unsafe to walk through — very uncomfortable overall. I think I heard gunshots on the street during the night we stayed. We couldn’t get any rest and ended up leaving for the airport at 4 a.m. It’s not necessarily the hotel’s fault, but I wouldn’t have chosen it if I’d known the area was this unsafe. Definitely not recommended for families.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

very uncomfortable.

I wish Hotels.com included a safety rating as part of their reviews. The neighborhood around the hotel felt extremely sketchy and unsafe to walk through — very uncomfortable overall. I think I heard gunshots on the street during the night we stayed. We couldn’t get any rest and ended up leaving for the airport at 4 a.m. It’s not necessarily the hotel’s fault, but I wouldn’t have chosen it if I’d known the area was this unsafe. Definitely not recommended for families.
Stayed 1 night in Jul 2025

6/10 Okay

Jade

Stayed 4 nights in Jul 2025

2/10 Terrible

Luis

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place is a disaster, smells awful. Nothing like the pictures. On top of that if this is your first time in San Francisco this is the worst place to stay, is unsafe, full of homeless and dangerous people.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beda

Stayed 4 nights in Jul 2025

8/10 Good

Irene

Liked: Cleanliness, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Jun 2025

8/10 Good

Marsh

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The place is ok, but kinda run down. In need of an overhaul.
Stayed 1 night in Apr 2025