Ratings based on 1,789 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Apr. 10, 2024
Comment from Hotel Management
Apr. 11, 2024 by Guest Service, Hotel Management
We thank you for your preference, we hope you had a great holiday with us.
by A traveller
Posted Feb. 9, 2024
Everything was great, first thing I want to say I have been using the Barcelo hotels for a few trips, in Vallarta, Cancun and now in Cabo the problem was I made a reservation with one king bed superior room, sea view(great view by the way) but when I check in they gave us a room with two full beds, maybe it’s not a big deal, but yeah it it’s for me, so congratulations Barcelo you lost a loyal guest.
Comment from Hotel Management
Feb. 10, 2024 by Guest Service, Hotel Management
We apologize for the inconvenience you had during your stay, your comments will be taken into account and shared with the appropriate areas.
by A traveller
Posted Feb. 1, 2024 on Expedia
We enjoyed, nice place for family or just a couple get a way.
Comment from Hotel Management
Feb. 3, 2024 by Guest Service, Hotel Management
We thank you Mr. Chavez, for your preference, we hope to see you again and share new memories.
by A traveller from FRISCO
Posted Jan. 31, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by Guest Service, Hotel Management
Please receive our most sincere apologies for failing to meet your expectations regarding our all inclusive service. The involved department has been informed about your comments for information and further revision.
by A traveller
Posted Jan. 31, 2024 on Expedia
It was nice and quiet, but there were detail about clean. The towel was dirty and once in the restaurant the napkin was too.
Comment from Hotel Management
Jan. 31, 2024 by Guest Service, Hotel Management
We appreciate your visit Mr. Luis, your comments help us to continue improving our services.
by A traveller
Posted Jan. 30, 2024 on Expedia
Rooms are average. Getting a dinner reservation impossible! I don’t know if they were short staff but it was rare for someone to offer a drink at buffet or pool area. Only plus, was a heated pool and a jacuzzi.
Comment from Hotel Management
Jan. 31, 2024 by Guest Service, Hotel Management
We appreciate your visit, your comments help us to continue improving our services.
by A traveller from Portland
Posted Jan. 30, 2024 on Expedia
Our favorite place to stay in cabo
Comment from Hotel Management
Jan. 30, 2024 by Guest Service, Hotel Management
Thank you Mrs. Marie for your preference, we hope to see you again.
by A traveller
Posted Jan. 29, 2024 on Expedia
This property is well located, clean with a great ocean view. The beach is not approved for swimming. The buffets are just ok. Great fruits and juices. The cocktails are really good. In general the staff is great. With Expedia VIP we got a really good room. I fully recommend this property if you want to relax in the pools and spas .
Comment from Hotel Management
Jan. 29, 2024 by Guest Service, Hotel Management
Dear Nelthy Diaz,We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló Gran Faro Los Cabos hotel with us. Once more we thank you for sharing your experience with us and look forward to serving you again soon.Cordially,Guest Service.
by A traveller
Posted Jan. 29, 2024 on Expedia
Staff are fantastic. Food was average and what I expected for the price point. The resort itself is clean, but starting to feel its age, it’s tired. If lux is your goal, not here. But, quiet with a book, drink and activity or two, perfect.
Comment from Hotel Management
Jan. 29, 2024 by Guest Service, Hotel Management
Dear Nicole,We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Gran Faro Los Cabos hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Once more we thank you for sharing your experience with us and look forward to serving you again soon.Cordially,Guest Service.
by A traveller
Great weekend getaway!
Posted Jan. 28, 2024 on HotelsMy friend and I flew down for a quick trip. The weather was amazing and the service was wonderful. Everyone was very nice and attentive. The room was slightly worn looking. The sink in the bathroom leaked if you didn’t turn it a certain way. Tiles were broken in the hallway. We were unaware that with a shorter stay, you didn’t get room service? That was a bummer, but it made us get up and go down for breakfast and start our day! Location was great. A six dollar Uber ride to downtown or you could lounge around on the beach. All in all, we would come back again.
Comment from Hotel Management
Jan. 28, 2024 by Guest Service, Hotel Management
We appreciate your preference, your comments help us to improve our services, we hope to see you soon.
