Hotel Milano

2.0 star property
Hotel near Port of San Juan in San Juan

Choose dates to view prices

Photo gallery for Hotel Milano

Panoramic Suite, City View
Signature Suite, 1 King Bed, Non Smoking
Hallway
Front of property
Panoramic Suite, City View | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
307 Calle Fortaleza, San Juan, San Juan, 00901
  • Place, Calle Fortaleza
    ‪1 min walk‬
  • Place, Castillo de San Cristobal
    ‪3 min walk‬
  • Place, Port of San Juan
    ‪4 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Deluxe Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Signature Suite, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Honeymoon Suite, 1 King Bed, City View

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Executive Suite, City View

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Roll-in Shower

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Panoramic Suite, City View

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

San Juan

Old San Juan stay.With a stay at this Old San Juan hotel, you'll be within half a mile (1 km) of Port of San Juan and 3 miles (5 km) of Condado Beach. Puerto Rico Convention Center and Casino del Mar at La Concha Resort are also within 3 miles (5 km).

What's nearby

  • Calle Fortaleza - 1 min walk - 0.1 km
  • Plaza de Armas - 3 min walk - 0.3 km
  • Castillo de San Cristobal - 3 min walk - 0.3 km
  • Port of San Juan - 4 min walk - 0.4 km
  • Catedral Basilica Menor de San Juan Bautista - 5 min walk - 0.5 km

Getting around

  • Domenech Station - 11 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 30 min drive

Restaurants

  • ‪Raices Restaurant - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Cafe Mallorca - ‬2 min walk
  • ‪Cayo Caribe - ‬2 min walk
  • ‪Café Finca Cialitos - ‬2 min walk

About this property

Hotel Milano

Hotel near Port of San Juan in San Juan
As a guest of Hotel Milano, you'll find multilingual staff, concierge services, and a television in a common area. WiFi is free in public spaces. Hotel Milano also features an elevator and a water dispenser.

This San Juan hotel is smoke free.

  • 31 guestrooms or units
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Hotel Milano offers 31 air-conditioned accommodations with espresso makers and designer toiletries. Memory foam beds feature premium bedding. 45-inch Smart televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This San Juan hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in stairways (35 inches high)
  • Raised toilet seat (17 inches high)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 45-inch smart TV with premium satellite channels

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property enforces quiet hours from 10:00 PM to 7:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Milano

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 38.15 per accommodation, per night
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, Discover, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

Property Registration Number 02-79-193983

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Milano Hotel

Hotel Milano San Juan

Hotel Milano Hotel San Juan

Frequently asked questions

How close is Hotel Milano to the airport?

Hotel Milano is 8.4 mi (30-min drive) away from the Luis Munoz Marin Intl. Airport (SJU) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Milano?

As of May 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Milano on Jun 1, 2026 start from CA $192, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Milano have an airport shuttle?

Airport shuttle services are not available at Hotel Milano.

How close is Hotel Milano to the beach?

This hotel is 2.6 mi (5-min drive) from Condado Beach and 3.4 mi (8-min drive) from Escambron Beach. Don't forget your sunscreen!

Does Hotel Milano offer free breakfast?

Hotel Milano does not offer free breakfast.

Is there a casino at Hotel Milano?

No, there is no casino at this hotel, but Casino Metro (5-min drive) and Sheraton Casino (5-min drive) are nearby.

What time is check-in at Hotel Milano?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Milano?

Free parking is not available at this hotel.

Does Hotel Milano have a pool?

Hotel Milano does not have a pool.

Does Hotel Milano have a spa?

There are no spa services available at this hotel.

How close is Hotel Milano to downtown San Juan?

Hotel Milano is 0.2 mi away from San Juan.

Hotel Milano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 284 out of 423 reviews
Rating 8 - Good. 78 out of 423 reviews
Rating 6 - Okay. 37 out of 423 reviews
Rating 4 - Poor. 14 out of 423 reviews
Rating 2 - Terrible. 10 out of 423 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

HARPREET, SAINT JOSEPH

Stayed 1 night in Mar 2026

10/10 Excellent

Mallory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, kind staff, amazing location! Book it!
Stayed 1 night in Feb 2026

4/10 Poor

michael

Liked: Cleanliness
Disliked: Staff & service, amenities
In h city. Had an elevator. Other than that not much to offer. Should have stayed at a resort for the same price.
Stayed 1 night in Feb 2026

10/10 Excellent

Juantize Genora

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Milano is the first hotel that looked exactly as it did online and I travel every 3 to 4 months!!! The front lobby is brightly lit. It smells pleasant with a signature scent that I did inquire about:-) The deco in the main lobby and rooms are modern and simple to balance the colorful San Juan area as to not overwhelm the senses. It is peaceful and calm. I did worry after learning Calle de Fortaleza was a main street, but I had zero noise from the street that kept me awake. My room was exceptionally clean! There was not anything that was unkept in the room. The bed was most comfortable! My body settled into the mattress at the end of each night as if I slept on a cloud. There are medium size fridges in the room, not mini fridges:-) The coffee pots are Italian Lavazzo!! Those are very nice! Lots of shops, restaurants, plazas, art museums, forts, and other beautiful places nearby within walking distance to see. Nice working AC. Wonderful rainfall shower. I stayed in a queen sized bed, small room, window, no view but it's ok as I only slept there. My only suggestion would be a microwave please. At least a general one in the lobby so guests can reheat food and not have to throw away any takeout. Puerto Rico is generous in food portions and microwaves would help to eliminate wasting food. Thanks for your wonderful hospitality and beautiful accomodations.
Stayed 4 nights in Feb 2026

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly and helpful staff. Great location walkable to shopping and restaurants.
Stayed 1 night in Feb 2026

10/10 Excellent

Eliana

Stayed 1 night in Feb 2026

6/10 Okay

Rachel

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Sheets were dirty. We asked for housekeeping and were told they were already gone for the day. We had to sleep on top of the sheets. I talked to front desk the next morning about a discount on the room and we were advised a manager would call or email us back. Of course they never did.
Stayed 1 night in Feb 2026

10/10 Excellent

Sebastien

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and high standards. Really nice staff.
Stayed 2 nights in Feb 2026

8/10 Good

edwin

The
Stayed 3 nights in Feb 2026

4/10 Poor

Colin

Travelled with group
Disliked: Amenities
The room was clean, but there was not even a chair in the room. And no window! The shower was barely warm and the room was very cold. The young lady at the reception desk seemed to have no idea what she was doing. We waited what seemed to be an interminable length of time, then she had to find someone else to issue our room cards. That took another ten minutes or so. We would absolutely not recommend this hotel.
Stayed 1 night in Feb 2026

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room. Small. No windows. Centrally located so that was great. Very helpful staff
Stayed 1 night in Feb 2026

2/10 Terrible

Lisa

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Everything was horrible! From checkin to the atmosphere to the friendliness of the staff to zero amenities to a freezing cold room to the fan blowing and loud the whole entire night! Never again! Do not stay here!!!
Stayed 1 night in Feb 2026

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
This hotel seems newly refurbished and is spotless. It is tastefully decorated in a modern style. The hotel staff was extremely helpful. No windows in the room though.
Stayed 1 night in Feb 2026

8/10 Good

Claude

Stayed 2 nights in Feb 2026

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel! Great location. Super clean and beautiful inside. Great staff and owner was incredibly nice too. The only thing I would change, the shower does not get hot, just warm. Still 5 stars though.
Stayed 2 nights in Feb 2026

10/10 Excellent

Katherine Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is centrally located in Old San Juan, within walking distance to many sites and restaurants. Beautiful new facility, super clean. Has luggage storage onsite. Staff provided a great map for getting around and details we needed.
Stayed 3 nights in Feb 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Number one was the staff. There was one small issue with the room and they responded quickly to fix it. Then they actually followed up to make sure everything was perfect for us. They definitely treated us like family! Second was the room. Because the hotel was recently renovated, everything was clean and new. The bath products in the bathroom were very high end. Walking into the lobby, we were greeted with comfortable AC, an AMAZING aroma and the friendliest front desk staff ever! Overall, it seems that the hotel is catering to a very high end clientele at an affordable price. We would definitely give this our highest recommendation.
Stayed 2 nights in Feb 2026

8/10 Good

Ann-Marie

Liked: Cleanliness, amenities, property conditions & facilities
The room was small but clean
Stayed 1 night in Feb 2026

10/10 Excellent

nykya

Stayed 1 night in Feb 2026

6/10 Okay

Lee

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room: booked king size bed with city view. Feb 2026. This hotel is brand new (only open 6 months) does not have any amenities which stated on their profile. No parking, no on site Restraurant, no pool, foyer lounge area is construction in process. Rooms are very clean, A/C is ice cold which is good. The city view is only 2nd floor street view, do not expect to see beyond the street. Close to shopping, and Restraurant’s within walking distance. Location is right in the heart of Old San Juan.
Stayed 1 night in Feb 2026

8/10 Good

greg

Liked: Staff & service, amenities
Very clean and convenient location. Friendly staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
It was very quiet! Room was really clean and the hotel is located in the heart of old San Juan! Everything is walkable. There is no parking so use rideshare.
Stayed 2 nights in Feb 2026

10/10 Excellent

Evelise, Bloomfield

Liked: Cleanliness, property conditions & facilities
My room (3rd floor) was clean. Although windows did not open, the room overall was great! I was barely there anyway and just need a bed and shower. The bed was comfy. Water pressure was good and the AC worked wonderfully. The location is close to everything! Good thing I didn’t rent a car because parking and driving is really bad. The staff were friendly. I felt safe as a solo female traveler. Overall, I’d stay there again when visiting San Juan.
Stayed 3 nights in Feb 2026

10/10 Excellent

Abena

Stayed 1 night in Jan 2026

10/10 Excellent

Kaleema

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, conveniently located by the port. I stayed less than a night the day before my cruise.
Stayed 1 night in Feb 2026