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Hyatt Place San Juan

3.5 star property
3.5-star hotel near Sheraton Casino

Choose dates to view prices

Photo gallery for Hyatt Place San Juan

Relax by the pool surrounded by lush tropical vegetation and enjoy the hotel's water slide.
Relax in a stylish room with two single beds, a large flat-screen TV, and a comfortable seating area.
Enjoy a selection of snacks and hot beverages in our welcoming food service area.
Enjoy al fresco dining under lush greenery and shaded by large umbrellas.
Experience the sleek, modern design of this hotel, featuring a central entrance and beautifully landscaped gardens.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
Avenida Fernandez Juncos 580, San Juan, 00907
  • Puerto Rico Convention Center
    ‪7 min walk‬
  • Pan American Pier
    ‪12 min walk‬
  • Condado Beach
    ‪16 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Relax in comfort with a large bed, sofa, and desk area, offering a city view and natural light.

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(92 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Queen Beds with Sofa Bed)

Relax in a spacious room with a large bed, sofa, and desk, offering a city view.

Room (2 Queen Beds with Sofa Bed)

8.8 out of 10
Excellent
(87 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, View

Relax in a spacious room with a large bed, sofa, and desk, offering a city view.

Room, 1 King Bed with Sofa bed, View

8.6 out of 10
Excellent
(42 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, View (2 Queen Beds with Sofa Bed)

Two beds with crisp linens, a wardrobe with mirrored door, and a nightstand with a lamp and flowers.

Room, View (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(19 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Pool View

Relax in this inviting space with a comfortable sofa, side table, and potted plant.

Room, Multiple Beds, Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Relax in a spacious room with a comfortable sofa, flat-screen TV, and a bed, offering a view of palm trees.

Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

Relax in this stylish room with two single beds, a sofa, and a desk area.

Room, Accessible, Bathtub (2 Queen Beds with Sofa Bed)

9.4 out of 10
Exceptional
(13 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Relax in a spacious room with a large bed, bedside lamps, and a telephone nearby.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Shower)

Relax in a spacious room with a comfortable sofa, flat-screen TV, and a bed, offering a view of palm trees.

Room, 1 King Bed with Sofa bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Relax in a spacious room with a comfortable sofa, flat-screen TV, and a bed, offering a view of palm trees.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Pool View

Relax in this inviting space with a comfortable sofa, side table, and potted plant.

Room, 1 King Bed with Sofa bed, Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Speciality)

Relax in comfort with a large bed, sofa, and desk area, offering a city view and natural light.

Room, 1 King Bed with Sofa bed (Speciality)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Relax in comfort with a large bed, sofa, and desk area, offering a city view and natural light.

Room, 1 King Bed with Sofa bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds ( High Floor)

Two beds with crisp linens, a wardrobe with mirrored door, and a nightstand with a lamp and flowers.

Room, Multiple Beds ( High Floor)

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible Bathtub, Bay View

Relax in a spacious room with a large bed, sofa, and desk, offering a view of palm trees.

Room, Multiple Beds, Accessible Bathtub, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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Sheraton Puerto Rico Resort & Casino

Santurce
  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.5 out of 5, Wonderful, 1,003 reviews
The price is CA $308
CA $426 total
includes taxes & fees
Aug 25 - Aug 26
Sheraton Puerto Rico Resort & Casino

About the area

San Juan

Oceanside stay.Within a 10-minute walk of this Santurce hotel, you'll find Sheraton Casino and Distrito T-Mobile. Puerto Rico Convention Center and Pan American Pier are also within half a mile (1 km).

What's nearby

  • Distrito T-Mobile - 5 min walk - 0.5 km
  • Puerto Rico Convention Center - 7 min walk - 0.6 km
  • Pan American Pier - 12 min walk - 1.0 km
  • Condado Beach - 16 min walk - 1.4 km
  • Port of San Juan - 3 min drive - 2.9 km

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬5 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬5 min walk
  • ‪La Central by Mario Pagan - ‬6 min walk
  • ‪Pudge’s Pizza - ‬5 min walk

About this property

Hyatt Place San Juan

3.5-star hotel near Sheraton Casino
Hyatt Place San Juan offers its guests an outdoor pool, a waterslide, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3184 square feet (296 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at the business-friendly Hyatt Place San Juan. For a fee, parking is available.

This 3.5-star San Juan hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 6 levels
  • 2 bars or lounges
  • Meeting rooms
  • 3184 sq ft of conference space
  • 296 sq m of conference space
  • Built in 2016
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hyatt Place San Juan offers 149 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 48-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

Relax by the pool surrounded by lush tropical plants and lounge under the shade of umbrellas.

Hyatt House San Juan

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,000 reviews
The price is CA $180
CA $264 total
includes taxes & fees
Aug 18 - Aug 19
Hyatt House San Juan

Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 18 per day; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 48-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Beach towels
  • In-room bottled water
  • In-room coffee
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 18.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place San Juan/City Center Hotel
Hyatt Place San Juan/City Center
Hyatt Place Juan/City
Hyatt Place San Juan Hotel
Hyatt Place San Juan San Juan
Hyatt Place San Juan/City Center
Hyatt Place San Juan Hotel San Juan

Hyatt Place San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 836 out of 1225 reviews
Rating 8 - Good. 202 out of 1225 reviews
Rating 6 - Okay. 99 out of 1225 reviews
Rating 4 - Poor. 48 out of 1225 reviews
Rating 2 - Terrible. 40 out of 1225 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nathan

Stayed 5 nights in Jun 2025

10/10 Excellent

Rocio

Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here! Roselyn I believe was her name she was fantastic extremely professional and helpful! The hotel was so cute, very affordable & the breakfast included was delicious / nice spread. I also want to touch on the cleanliness I was beyond impressed at the cleanliness of my room and the room attendants were very kind and helpful !
Stayed 3 nights in May 2025

10/10 Excellent

Yixiang

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Toshea

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience!! Staff was pleasant property was maintained great.
Stayed 3 nights in May 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good one night stay

I reserved one night stay for a medical procedure early. Was very quiet, the food service was amazing as told by my husband. He ordered carne frita with tostones, and he said it was awesome in taste and texture tender but crispy. I could not eat but the muffins looked good. Breakfast buffet awesome as always.
Stayed 1 night in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Leticia

Stayed 3 nights in Apr 2025

10/10 Excellent

jose

Stayed 1 night in Apr 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Place!
Stayed 2 nights in Apr 2025

8/10 Good

Marco

Stayed 3 nights in Apr 2025

10/10 Excellent

Henry

Travelled with family, Travelled with family and small children
Liked: Amenities
The location was amazing easy traveling through the Island. Everyone was Friendly, approachable and super helpful, wonderful experience will definitely do it again. See you soon Puerto Rico!
Stayed 5 nights in Apr 2025

10/10 Excellent

Yazmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Apr 2025

10/10 Excellent

Neishaliz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved it
Stayed 3 nights in Apr 2025

10/10 Excellent

Kristian, Yonkers

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and safe
Stayed 1 night in Apr 2025

10/10 Excellent

Mayra, Aguadilla

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Too much humidity on the room. My synus got activated quickly.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Amenities, property conditions & facilities
Great time at this hotel, would recommend!
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and very clean! The pool area is great for kids and adults!
Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Linnette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Apr 2025