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5.0 out of 5

"There are no shortages of beautiful places to stay in tulum and this did not disappoint. It has a perfect private beach, between two rock outcroppings ... " More

By a verified traveller on Sun 20 Feb 2022

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Hotel Description

3-star beachfront hotel near Tulum Beach

On the beach

Within a 15-minute walk of this Zona Hotelera hotel, you'll find Tulum Beach and Tulum National Park. Tulum Mayan Ruins and Playa Paraiso are also within 3 miles (5 km).

Private beach, dining

A private beach and a restaurant are featured at this hotel. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Relax with a drink at the bar/lounge and enjoy free perks like continental breakfast and free self parking.

Family Quadruple Room, Multiple Beds, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $219* Per night/room 10 May - 11 May

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, Ocean View, Beachfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Double Room, Ocean View, Beachfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Piedra Escondida ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Piedra Escondida

Everyone (1) Couples (2)
5 out of 5
There are no shortages of beautiful places to stay in tulum and this did not disappoint. It has a perfect private beach, between two rock outcroppings that likely suggest the name. Other really important stuff: private parking, workers who bring and take your luggage, real free breakfast, anything on the menu, not just continental, good air conditioning, great shower water heat, no bugs. It was fantastic.

Posted by on 20 Feb. 2022

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Comment from Hotel Management

20 Feb. 2022 by Piedra Escondida

Dear Tyler thanks so much for your feedback, we are so happy to know you enjoy your stay at Piedra Escondida. Will be a pleasure to having you again. Warm regards

5 out of 5
Food & service were great

Posted by on 19 Nov. 2021

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Comment from Hotel Management

21 Nov. 2021 by Piedra Escondida

Dear Stephanie, thanks so much for your visit. Hopefully we can hosting you in the future. Warm Regards

5 out of 5

Excellent Small Hotel

Pros: Simple, clean, high service level. Awesome beach!
Cons: I have no complaints.
Location: Multiple restaurants in walking distance. Not too far down the road from Tulum city to be a hassle. Shopping close.
Superior location. Semi-Private beach. Superior customer service and communication. Just a pleasure to stay there and not have to worry about a thing. Helpful staff. Breakfast was well done, and other meals were just fine. 10 other restaurants of excellent quality and value within walking distance. I will definitely go back soon. It's sometimes tough to pick a place based on others recommendations. You will not be disappointed if you chose this place. Great value, very kind employees, and one of the most beautiful; beaches on earth.

Posted by , from Corona, CA on 5 Feb. 2018

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Comment from Hotel Management

11 Feb. 2018 by Piedra Escondida

¡Hola Jim! Thank you so much for taking the time to post such a lovely review of your time with us at Piedra Escondida, we are delighted that you enjoyed every aspect of the experience we offer. We are committed and dedicated to create wonderful memories with our guest. We hope to see you soon. Warm Regards.

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Free breakfast is served daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Self parking is free. Smoking is allowed in designated areas at this 3-star Tulum hotel.

  • 9 guestrooms or units
  • 2 levels
  • 3 buildings
  • Continental breakfast (free)
  • Deli
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Dining venue

Family Friendly Amenities

  • Family property
  • On private beach
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Piedra Escondida offers 9 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Food & Drink

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM. An additional breakfast is available daily for a fee.

Piedra Escondida has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Piedra Escondida offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Pet Policy

  • Pets and service animals are not allowed at Piedra Escondida

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • No elevators
  • Service animals not allowed
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 7:00 PM
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Onsite COVID-19 testing (PCR) is available
  • Reservations are required for onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Piedra Escondida Hotel Tulum
  • Piedra Escondida Hotel
  • Piedra Escondida Tulum
  • Piedra Escondida
  • Piedra Escondida Hotel
  • Piedra Escondida Tulum
  • Piedra Escondida Hotel Tulum

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.