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Fairmont Empress

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Photo gallery for Fairmont Empress

A rooftop terrace with a fire pit, seating, and a view of the cityscape at sunset.
A spacious lobby with a grand chandelier, comfortable seating, and a fireplace.
Exterior
A bar area with a central bar, multiple seating arrangements, and ornate ceiling details.
A grand interior with a central staircase, large windows, and a hanging sculpture.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Air conditioning

Explore the area

View in a map
721 Government St, Victoria, BC, V8W1W5
  • Place, Government Street
    ‪1 min walk‬
  • Place, Royal BC Museum
    ‪3 min walk‬
  • Place, British Columbia Parliament Building
    ‪3 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪4 min walk‬

Room options

View all photos for Fairmont City View 2 Double

A hotel room with two beds, a desk, a chair, and a view of the city.

Fairmont City View 2 Double

8.8 out of 10
Excellent
(112 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe City View 2 Queen

A hotel room with a large bed, a desk, a television, and a view of the city.

Deluxe City View 2 Queen

8.8 out of 10
Excellent
(57 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold Harbour View 1 King

A hotel room with a large bed, a sofa, a coffee table, and a view of the city.

Fairmont Gold Harbour View 1 King

9.6 out of 10
Exceptional
(32 reviews)
  • Harbour view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont City View 1 Queen

A hotel room with a large bed, two bedside tables, a chair, a bench, and a patterned wallpaper.

Fairmont City View 1 Queen

9.2 out of 10
Wonderful
(96 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View 1 King

A hotel room with a large bed, two bedside tables with lamps, a desk with two chairs, and a view of the city through the windows.

Deluxe City View 1 King

9.2 out of 10
Wonderful
(37 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold City View 1 King

A spacious hotel room with a large bed, a desk, a chair, and a television.

Fairmont Gold City View 1 King

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite City View 1 King

A hotel room with a large bed, a chair, a desk, and a lamp.

Junior Suite City View 1 King

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont City View 1 King

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Fairmont City View 1 King

9.2 out of 10
Wonderful
(162 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City View 1 Queen

A hotel room with a large bed, a desk, a television, and a view of the city.

Deluxe City View 1 Queen

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Suite City View 1 King

A modern hotel room with a desk, chair, sofa, and a view of the cityscape through large windows.

Executive Suite City View 1 King

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Deluxe City View 1 King

A modern bathroom with a glass-enclosed shower, a white toilet, and a vanity with a mirror and sink.

Fairmont Gold Deluxe City View 1 King

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold Deluxe City View 2 Queen

A modern bathroom with a glass-enclosed shower, a white toilet, and a vanity with a mirror and sink.

Fairmont Gold Deluxe City View 2 Queen

10.0 out of 10
Exceptional
(11 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont Gold One Bedroom Suite City View 1 King

A modern hotel room with a sofa, armchairs, a coffee table, a lamp, and a TV.

Fairmont Gold One Bedroom Suite City View 1 King

9.6 out of 10
Exceptional
(9 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Deluxe Harbour View 1 King

A hotel room with a large bed, a sofa, a coffee table, and a view of the city.

Fairmont Gold Deluxe Harbour View 1 King

9.6 out of 10
Exceptional
(10 reviews)
  • Harbour view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Harbour View 1 Queen

A hotel room with a large bed, bedside lamps, a bench, a chair, and a view of the city.

Fairmont Harbour View 1 Queen

9.0 out of 10
Wonderful
(30 reviews)
  • Harbour view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Harbour View 1 King

A hotel room with a large bed, a desk, a television, and a view of the city.

Deluxe Harbour View 1 King

9.8 out of 10
Exceptional
(25 reviews)
  • Harbour view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold City View 1 Queen

A hotel room with a large bed, a desk, a chair, a television, and a lamp.

Fairmont Gold City View 1 Queen

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fairmont Gold Harbour View Executive Suite 1 King

A modern living room with a sofa, armchairs, a coffee table, and a fireplace.

Fairmont Gold Harbour View Executive Suite 1 King

  • Harbour view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Harbour View 1 King

A modern hotel room with a desk, chair, sofa, and a view of the cityscape through large windows.

Signature Harbour View 1 King

10.0 out of 10
Exceptional
(2 reviews)
  • Harbour view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour View 2 Queen

A hotel room with a large bed, bedside lamps, a bench, a chair, and a view of the city.

Deluxe Harbour View 2 Queen

8.0 out of 10
Very good
(2 reviews)
  • Harbour view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Victoria

Seaside stay .A stay at this Downtown Victoria hotel places you steps from Maritime Museum of British Columbia and within a 5-minute walk of British Columbia Parliament Building. Victoria Bug Zoo and Victoria Harbour are also within half a mile (1 km).

What's nearby

  • Government Street - 1 min walk - 0.0 km
  • Royal BC Museum - 3 min walk - 0.3 km
  • Victoria Conference Centre - 3 min walk - 0.3 km
  • British Columbia Parliament Building - 3 min walk - 0.3 km
  • Chinatown - 12 min walk - 1.0 km

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪The Sticky Wicket Bar & Restaurant - ‬6 min walk
  • ‪Tractor - ‬2 min walk
  • ‪Browns Socialhouse Victoria Falls - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Milestones - ‬2 min walk

About this property

Fairmont Empress

4.5-star luxury hotel near Maritime Museum of British Columbia, connected to the convention center
Fairmont Empress offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 22600 square feet (2100 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the luxury Fairmont Empress. You'll have access to the indoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Victoria hotel.

  • 431 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • 22600 sq ft of conference space
  • 2100 sq m of conference space
  • Built in 1908
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Fairmont Empress offers 431 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of Historic Hotels of the World.

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Exterior
Hotel Grand Pacific
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  • Pool
  • Hot tub
  • Pet friendly
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4.6 out of 5, Wonderful, 3,686 reviews
The price is CA $311
CA $364 total
includes taxes & fees
Jul 19 - Jul 20
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Property amenities

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (CAD 39 per day; includes in/out privileges)
  • Valet parking on site (CAD 53 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 20 to 40 for adults and CAD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • Shopping mall
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 39.00 per day (in/out privileges)
  • Valet parking fee: CAD 53.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

The photos are representative of rooms offered and may differ from the actual room received.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Empress Fairmont
Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Hotel Victoria
Fairmont Empress Victoria
Empress Hotel Victoria
Fairmont Hotel Empress
Fairmont Hotel Victoria
Fairmont Victoria
The Fairmont Empress Hotel Victoria
Victoria Fairmont
The Fairmont Empress
Fairmont Empress Hotel
Fairmont Empress Victoria
Fairmont Empress Hotel Victoria

Frequently asked questions

How close is Fairmont Empress to the airport?

Fairmont Empress is 0.2 mi (1-min drive) away from the Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Fairmont Empress?

As of Jul 2, 2026, prices found for a 1-night stay for 2 adults at Fairmont Empress on Jul 5, 2026 start from CA $569, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Fairmont Empress have an airport shuttle?

Airport shuttle services are not available at Fairmont Empress.

Does Fairmont Empress offer free breakfast?

Free breakfast isn’t offered at Fairmont Empress, but full breakfast is offered for a fee of between CAD 20 and 40 for adults, CAD 10 and 20 for children. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Fairmont Empress?

No, there is no casino at this hotel, but Elements Casino (13-min drive) is nearby.

What time is check-in at Fairmont Empress?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Fairmont Empress?

Free parking is not available at this hotel. Self parking is available for CAD 39.00 per day, and valet parking for CAD 53.00 per day.

Does Fairmont Empress have a pool?

Fairmont Empress features an indoor pool and a children's pool. Guests can enjoy pool access from 5:00 AM to 11:00 PM.

Does Fairmont Empress have a restaurant?

There are 2 onsite restaurants, offering options like American cuisine, ocean views, and al fresco dining.

Does Fairmont Empress have a spa?

This hotel has a spa, which features deep-tissue massages, mani/pedis, and body wraps.

How close is Fairmont Empress to downtown Victoria?

Fairmont Empress is 0.5 mi away from Victoria.

Fairmont Empress Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2163 out of 2860 reviews
Rating 8 - Good. 391 out of 2860 reviews
Rating 6 - Okay. 190 out of 2860 reviews
Rating 4 - Poor. 67 out of 2860 reviews
Rating 2 - Terrible. 49 out of 2860 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ralph F

Liked: Cleanliness, staff & service
Great stay
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Great stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with great amenities and helpful staff.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay in every way
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Santina

Liked: Cleanliness, staff & service, amenities
Lovely room, friendly staff and fantastic location.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bedding and pillows. Staff were great and it was a wonderful stay
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great staff and amenities
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and wonderful experience!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding stay!!!! Beautiful property, great restaurants and staff.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location in Victoria.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, excellent dinner
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Empress lounge is fantastic. Good vibe, great service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room and great location!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Room was goo, staff helpful, great location
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym is small but nice. Pool and hot tub are excellent
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were very friendly and helpful. Great atmosphere in the lounge.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities
Large, clean room, great amenities, and wonderful staff.
Stayed 2 nights in Feb 2026

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