Barceló Maya Tropical - All Inclusive

4.0 star property
4-star beachfront property near Xpu-ha Beach

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Photo gallery for Barceló Maya Tropical - All Inclusive

2 outdoor pools, open 9:00 AM to 7:00 PM, sun loungers
Property amenity
Junior Suite, Oceanfront (Premium Level)
Water park
1 bedroom, free minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Gym
  • Breakfast included
  • Spa

Explore the area

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Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Ecopark Kantun Chi
    ‪10 min walk‬
  • Puerto Aventuras Golf Club
    ‪3 min drive‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Superior Room

7.8 out of 10
Good
(176 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Premium Level)

8.0 out of 10
Very good
(16 reviews)
  • 53 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the area

Xpu-Ha

On the beach.Your stay at this Xpu-Ha property places you within a 10-minute walk of Xpu-ha Beach and Ecopark Kantun Chi. Also, Cenote Cristalino is within half a mile (1 km) and Puerto Aventuras Marina is within 2 miles (3 km).

What's nearby

  • Cenote Cristalino - 9 min walk - 0.8 km
  • Ecopark Kantun Chi - 10 min walk - 0.8 km
  • Puerto Aventuras Golf Club - 3 min drive - 2.9 km
  • Puerto Aventuras Marina - 3 min drive - 3.2 km
  • Dolphin Discovery - 4 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Jaguar's Discotheque - ‬4 min walk
  • ‪Tokyo - ‬6 min walk
  • ‪Carey Lobby Bar - ‬9 min walk
  • ‪Bar Mojado Beach - ‬14 min walk
  • ‪Rancho Grande - ‬14 min walk

About this property

Barceló Maya Tropical - All Inclusive

4-star beachfront property near Xpu-ha Beach
Barceló Maya Tropical - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Barceló Maya Tropical - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this property measures 10000 square feet (929 square meters) and includes conference space. A children's pool, a health club, and a nightclub are also featured at the luxury Barceló Maya Tropical - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Xpu-Ha property.

  • 478 guestrooms or units
  • 3 levels
  • 2 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Nightclub
  • Piano
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Tropical - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.72 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property enforces a strict dress code for the Speciality Restaurants. For men, long pants, closed shoes are required and tank tops are not allowed. For women, swimsuits, pool sandals or transparent clothing are not allowed

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Barceló Maya Tropical - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 542 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zoya

Stayed 11 nights in Oct 2022

10/10 Excellent

Merita

Stayed 8 nights in May 2025

8/10 Good

Tomasz

Stayed 7 nights in Apr 2025

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, they are effective and efficient and work VERY HARD in ALL aspects! Property is kept In immaculate condition! Food is very good! Excellent array and variety of food! 😋 I enjoyed my stay tremendously!!! Would DEFINITELY recommend Barcelo!
AMAZING!
Beautiful beach!
Stayed 6 nights in May 2025

10/10 Excellent

Oleg E

+++
Stayed 9 nights in May 2025

10/10 Excellent

Bruno Diaz

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in May 2025

10/10 Excellent

Agnieszka

Travelled with family and small children
Liked: Cleanliness, amenities
Amazing view, staff and property, but room was not perfect, the bathroom was not smelling well
Stayed 7 nights in May 2025

10/10 Excellent

Anna, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only resort we stay in when in Rivera Maya. You literally don’t have to leave the resort. The buffets are great, the landscaping is amazing, the beach is clean and well maintained. Great for adults and children alike.
Stayed 7 nights in May 2025

10/10 Excellent

Dominik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best holiday super hotel
Stayed 7 nights in May 2025

8/10 Good

Katie Poulsen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic time this last week! My biggest complaint is that they make it look like all the things were included such as bowling, waterslides, surf ride, room service etc. and all of these things were an extra charge. I literally chose this place based on the amenities and things that were included only to find out they weren't. We still had a fantastic time and would stay here again. The room was clean- you had to keep the sliding door shut to the outside or every single thing in the room would get soaking wet when someone took a shower which did happen in the bathroom regardless. The mini fridge was only restocked twice and the second time was just water only. And I had to call and ask the first time. The food was pretty good. The buffet was fantastic and the Mexican and Italian were by far the best two restaurants. The staff is very friendly and helpful. Shopping is way more than anyone can need but very expensive at the mall more so than other places. A very long walk from our hotel to the Mexican restaurant which made us 25 minutes late. Seaweed all over the beach and sharp rocks up to and in the ocean so my daughter got cut on the very first day and we avoided the rest of the time. Drinks were phenomenal and definitely had alcohol in them as I saw other reviews saying that they didn't feel anything. Everything felt very safe.
Stayed 5 nights in May 2025

4/10 Poor

Maria

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

HANNI

Liked: Amenities, property conditions & facilities
Excellent
Stayed 6 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Dana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again we had a wonderful time.
Stayed 7 nights in May 2025

2/10 Terrible

Bashir

Stayed 6 nights in May 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Barcelo is such a beautiful place to stay. Beach is in the property. Food n drinks are the best. Been able to feel safe is what’s most important ❤️
Stayed 4 nights in May 2025

10/10 Excellent

kimberley

Liked: Cleanliness
Stayed 5 nights in May 2025

8/10 Good

Iris

Liked: Cleanliness
Food quality and options have gone down. But overall still a great resort with all the amenities
Stayed 5 nights in Apr 2025

10/10 Excellent

Ezatkinan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2025

2/10 Terrible

NAIROUZ

Travelled with family
Disliked: Amenities
Food was cold most of the time. Unfriendly staff, bad service. Access card for the rooms were not workinh properly, we had to access the card many time and do manu tries to let the door open.
Stayed 6 nights in May 2025

10/10 Excellent

Juan Alfredo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So peaceful
Stayed 5 nights in May 2025

10/10 Excellent

Beth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First timers! Would go back again!
Stayed 6 nights in May 2025

8/10 Good

Christine Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lots of amenities. Easy access to amazing pools and beautiful beachfront! Food, particularly the restaurants, could be better. Buffet had good variety with tasty options (some not so tasty as well, but you can skip those and find what you like!) We'll be back!!!
Stayed 8 nights in Apr 2025

6/10 Okay

Shelley

Travelled with family
Safe
Stayed 7 nights in Apr 2025